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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Had my chair over a year now and I've gone from bedbound to finding my world grow daily to the point where I have been able to become somewhat independent again and start a new life so to say this com... Se mer

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Betygsatt 5 av 5 stjärnor

The delivery service was brilliant and md I was able to track it, the delivery driver was a extremely helpful and went above and beyond. The scooter is such good value, and is way better than I expect... Se mer

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Betygsatt 5 av 5 stjärnor

This company has gone above and beyond to help me out with anything I have asked, or any problems I had with delivery services, I would definitely use them again and I have told people about the websi... Se mer

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Betygsatt 4 av 5 stjärnor

Website was relatively easy to navigate with good information available. Bought the MX-1AIR. Unfortunately, the "side storage bag" in the "what's included" does not appear to be there and the wheelch... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av hjälpmedel för personer med funktionsnedsättning
  2. Leverantör av handikapphjälpmedel
  3. Sjukhusutrustning
  4. Leverantör av medicinsk utrustning
  5. Försäljare av medicinsk utrustning
  6. Rullstolsbutik

Om Mobility Extra

Skrivet av företaget

View our Powerchair Range View our Scooters Guide to Finding the Right Powerchair for You
At Mobility Extra, we are here to support you on your journey to better mobility.

We are a family-run business based in Essex, committed to making high-quality mobility products available at competitive prices. Our mission is to help people transition to a more independent and practical mode of mobility, improving quality of life with excellent products and outstanding customer care.

Our Promise to you

Skrivet av företaget

Trusted UK Supplier
Mobility Extra is a family-run UK business dedicated to making high-quality mobility products more affordable and accessible online. We focus on delivering excellent customer care, from the first enquiry through to after-sales support, with UK-based staff always ready to help. Our products are built for reliability and peace of mind, with and spare parts held in the UK. We are committed to giving our customers greater independence and a better quality of life.

100% Satisfaction Guarantee

We offer a 14 day guarantee. If you aren't happy with the quality or if it isnt right for you we offer a 14 day return policy.

We are so confident that your new purchase will exceed your expectations, if you let us know in writing within 14 days of receiving the item if you are not completely satisfied with it we will offer a refund. We understand that products will be opened and examined, but in the event of a return, the product must be delivered to us in a state that is suitable for sale. Mobility Extra must receive them in an excellent condition, any goods returned with scratches, dents, scuffs or require replacement or repair, will be charged to the sender.

Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

534 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Outstanding service was provided even…

Outstanding service was provided even before any purchase was made. Prices are highly competitive, and the delivery speed was impressively fast!

24 januari 2026
Omdöme utan inbjudan
Logotyp för Mobility Extra

Svar från Mobility Extra

Customer service, price and quality are so important to us! We appreciate the review!

Betygsatt 4 av 5 stjärnor

Lightweight electric/manual wheelchair..

I am really pleased with my purchase, it was very well packaged and exactly what I expected it to be. We bought it for my husband to use around the house and he finds it so easy to manoevre. Although a little too speedy even on the lowest setting. Hopefully he will get used to this.I did find that the diagrams in the instruction book were a little difficult to follow as the writing is so small.

20 januari 2026
Logotyp för Mobility Extra

Svar från Mobility Extra

We are grateful for the feedback. New manuals are in the pipeline!

Betygsatt 5 av 5 stjärnor

Very happy with the wheelchair

Very happy with the wheelchair, had a couple of little niggles which were sorted within 24 hrs.
Great service.
Recommended to couple of friends already. Thanks ME.😀

10 oktober 2025
Omdöme utan inbjudan
Logotyp för Mobility Extra

Svar från Mobility Extra

Thank You! We are always here to help!

Betygsatt 5 av 5 stjärnor

A great wheelchair

A superb wheelchair that gives comfort when out and about a great service from ordering to delivery thanks to all involved

13 januari 2026
Logotyp för Mobility Extra

Svar från Mobility Extra

So happy to hear this!

Betygsatt 5 av 5 stjärnor

Excellent customer service

Had problems with a loose wife that apparently we had pulled out somehow.
This was a week before Christmas with my husband relying on it due to an operation and being unable to walk.
This was on a Thursday and we were left panicking over the weekend but was assured a technician would be down on Monday.
As promised Steve turned up and gave me a replacement for Christmas whilst mine was taken for repair.
Week later he returned and swapped it back.
Very impressed but would advise all to check cables aren’t sagging and tighten if they need it.

31 december 2025
Logotyp för Mobility Extra

Svar från Mobility Extra

It was our pleasure making sure your husband wasn't without a chair over Christmas. Happy New Year!

Betygsatt 5 av 5 stjärnor

Cut above the rest

Fantastic service great communication i love this company so helpful u dont have to worry they'll sort everything out for you product quality used these afew years now excellent 😀

29 december 2025
Logotyp för Mobility Extra

Svar från Mobility Extra

Always a pleasure hearing from another happy long standing customer!

Betygsatt 5 av 5 stjärnor

Excellent after-sales service

I bought a Mobility Extra electric wheelchair for my Dad a few months ago. The chair has been good, but after a few weeks we had a problem with the charger - the team at ME were super-helpful and responsive and organised for a new charger to be sent straight away. Very friendly and helpful people. Excellent after-sales service.

30 december 2025
Omdöme utan inbjudan
Logotyp för Mobility Extra

Svar från Mobility Extra

We take pride in our after sales care and customer service so thank you for taking the time to leave a 5 star review.

Betygsatt 5 av 5 stjärnor

Very efficient delivery and service

Very efficient delivery and very good response to a question about fitting additional control bracket. The MAX Air chair is well made and really easy to manoeuvre - very pleased with our purchase,

31 december 2025
Omdöme utan inbjudan
Logotyp för Mobility Extra

Svar från Mobility Extra

You are most welcome Ruth, pleased to hear you like the MX-AIR

Betygsatt 5 av 5 stjärnor

Excellent service

Next day delivery, thank you.

23 december 2025
Logotyp för Mobility Extra

Svar från Mobility Extra

You are most welcome! Merry Christmas from all of us at Mobility Extra

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service, even before making a purchase. Very well priced! Delivery was super quick!

19 december 2025
Logotyp för Mobility Extra

Svar från Mobility Extra

Customer service is a top priority for us, as well as quality products at amazing prices!

Betygsatt 5 av 5 stjärnor

Mobility extra

Mobility extra, fantastic company so so helpful. They dealt with our enquiry so quick and so professionally. They help with all necessary parts for out chair. Absolutely great price for the Equiptment
Couldn’t have pick a better company.
Thank you again to all at mobility extra 🙏🏻

22 december 2025
Omdöme utan inbjudan
Logotyp för Mobility Extra

Svar från Mobility Extra

Customer service is something we pride ourselves so thats amazing to hear. Not to mention the great prices too!

Betygsatt 5 av 5 stjärnor

Great customer service from Mobility-Extra

Great customer service from Mobility-Extra. They were very prompt in getting a replacement joystick screw (which had got loose, fallen out and lost when going around a garden centre) sent to me by post. Unfortunately, it was the wrong size as it became apparent that there are variations to the wheelchair I purchased from them. With a few photos we managed to identify the correct screw which Tommy immediately despatched and it reached me the next day. Perhaps a design flaw with the CX-2 wheelchair that the two screws securing the joystick can loosen and fall out without being noticed so I have put some tape across the screws to ensure if they loosen again we can avoid losing them. Otherwise a great power wheelchair with excellent maneuverability.

16 december 2025
Logotyp för Mobility Extra

Svar från Mobility Extra

We really appreciate the 5 star review!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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