Mobility Extra Omdömen 534

Ordered and delivered to Isle of Wight in under 24 hours. Top service.

Absolutely fantastic service on a Sunday afternoon out of hours! We have just purchased an MX-2R Powerchair on line. We have tried a number of alternative chairs in local shops but were keen to try and find a stockist to try this particular model. We sent a WhatsApp message on a Sunday afternoon to ask for local suppliers, we were not anticipating a response today - but had a message back immediately! Unfortunately there is no local supplier but we received an excellent service with many questions asked and answered in great detail which allowed us to go ahead and order with confidence. Very excited to try the new chair!

I purchased a second hand wheelchair knowing nothing about it. I called Mobility extra and spoke to Tommy. He was brilliant and explained exactly what I needed to do and he was more than happy to explain everything

Really pleased with the quality of the folding manual.wheelchair. the booklet isn't particularly helpful as I didn't know how to lock the wheels when the wheelchair is stationary but a quick email and a very speedy response soon gave me the answer I needed. Excellent customer service, speedy delivery, amazing value for money and a quality product.

Really liked the next day delivery have just tried scooter and i am very happy with its performance and how easy to fold thank you very much

Has not arrived yet!
James McIntyre8p

I was very pleased with my purchase and the prompt delivery

The walker is beautifully made but not for me.
It does not open wide enough for the width of my shoulders and I have trouble with severe pain in my elbows when they take the weight of my body.
I am requesting a refund
J K

Superfast! Ordered a mobility scooter on line, 24hrs later it was delivered to my home. Very pleased with the scooter and price, much lower than bigger care companies. Had to ring for initial advice and was answered immediately, no connection music! Gentleman was helpful and sorted us out quickly. Would recommend highly.

They were very efficient i ordered my part for my wheelchair on Monday and it was delivered express delivery got it the next day, the man I spoke to was very nice on the phone. Impressed

Excellent service , quality looks good , so far im very happy but i cant comment on longevity or reliability yet , i have no concerns and expect good results in both those areas tho

I purchased a folding mobility scooter as I cannot walk unaided so this was to let me get out and about … unfortunately I became ill on the day it was delivered and it stayed in the box until I was well enough to open and take it out. I found it very uncomfortable to sit as the back wasn’t adjustable and felt it pushed me forward and on going outside on the uneven ground jarred all my joints very painfully as there is no suspension yet it states that it is a comfort ride. It most definitely is not. I only managed to use it three times and asked for a refund as I wanted to return it as I cannot use it as it is much too painful. They refused. It was out of their 14 day rule . I will not be buying from them again nor will I recommend them!

The gentleman that deliverd it was so kind he put the box inside the hall zo i could close my front door.

Easy and quick communication.
Easy to purchase and at affordable prices with a variety to choose.
The wheelchair is comfortable and easy to fold and drive.

I've had issues with the batteries not charging, I've messaged on WhatsApp and it was sorted in minutes, despite being on a Sunday morning! Excellent service

Had some difficulty choosing which electric wheelchair to get and was helped through WhatsApp ! When I went to order it wasn’t accepting my address and the customer service was incredible they amended the website allowing me to order ! I’m so grateful for their help and can’t wait for the wheelchair to arrive helping me independent.

This mobility aid was purchased by my charity to assist a service veteran undergoing palliative care. The user chose the particular model and within 2 days, it had arrived. Excellent communication from the company and timely delivery

The order and the delivery were swift and easy. Mobility Extra was really efficient. I thought it would take longer, but it was delivered in good time. The box was huge! But it was a lovely surprise seeing that beautiful silver scooter. It was easy to assemble, the instructions were clear and precise and it was smooth and sturdy to ride on.

I purchased a R2 rollator and received it the next day. The service was amazing. The rollator was everything I wanted but the first time I used it i found it unstable
I contacted Mobility Extra and they very promptly replied suggesting we double check we were pushing the seat down to lock the frame properly
On checking this we pushed the seat down harder and problem solved!
Thank you Mobility Extra for all your help.
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ALWAYS PHONE CALL AWAY AND VERY HELPFULL WITH ANY THINK YOU MAY NEED