Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

You cannot beat the service, they actually answer email queries quickly and sort issues out. I had a slight shipping delay with my order which was not M-D's fault but the updates and response from Jas... Se mer

Betygsatt 5 av 5 stjärnor

I entered the wrong address (incomplete) and they answered my email and then followed through until they made sure I got it!

Betygsatt 1 av 5 stjärnor

Terrible customer service and email response times. Requested a refund four business days before the package was shipped and they sent it out anyway. He had four business days to recall the order and... Se mer

Betygsatt 5 av 5 stjärnor

I was worried... I bought my 18 month supply and checked trustpilot afterwards. Kinda glad I did because I got worried once seeing the reviews. It looks like it was likely a COVID problem with deliver... Se mer

Företagsinformation

  1. Hälsa- och skönhetsbutik

Skrivet av företaget

We are leading UK Suppliers of Kirkland 5% & Rogaine 5% Minoxidil products for both Men and Women. Fast Delivery of Minoxidil to the UK and Worldwide.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

62 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Do not order from them!

Another long-time customer here with the same story as everyone else. I don't know what happened to this company during the pandemic, but they do not appear operational. Your orders will not be shipped and you will not get a response from them. I was fortunate enough to get a refund through PayPal and won't be dealing with them anymore in the future, you shouldn't either.

9 juli 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

Like everyone else ordered weeks ago no…

Like everyone else ordered weeks ago no order and no response to any emails I am going to report them to Action Fraud as a bogus company. I suggest others do the same. Advice to anyone DO NOT BUY FROM HERE

9 juli 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

Shocking service!

Shocking service!! Items not arrived, emailed several times with no reply!
Do not use this company!!!!!!

7 juli 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 5 av 5 stjärnor

Very reliable

I previously wrote a very negative review on this company as I didn’t get my delivery but I have since found out it was covid related and the company has more than made up for it, Jason is a pleasure to deal with

5 juli 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

Ordered from these guys many times…

Ordered from these guys many times before, however, this time my order was never fulfilled. Email sent with no response and the number on the website is bogus.

26 juni 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

I have used this company for a long…

I have used this company for a long time and no issues, however i ordered on the 4th May with it being Covid i expected delays. However i was given a tracking number it states label created 5th May not yet in system. I have sent numerous emails just to see what the delay will be but not one response considering its near 2 months since i ordered i would have expected at least a mail to say we are working on it or offering a refund. I won't be ordering from this site again.

24 juni 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

Scammers,illegitimate site

Please DO NOT ORDER FROM THIS COMPANY IT IS A SCAM.I have ordered from these scammers on may 2and 2020,and after numerous requests for any updates or refund I have had no replies but I have had a reminder to renew my order.
Do NOT USE.

11 juni 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

Do not order from this company

I ordered at the end of March and nothing has arrived. I have written three emails, none of which have been answered. I will be taking this up with PayPal and my bank. It is unacceptable. Do not order from this company!

22 maj 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

either a scam or terribly handled crisis

ordered the end of march, no response on several emails, no package arrived, its in transit in Miama according to the track and trace but there is no response from the company.

18 maj 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 5 av 5 stjärnor

This company are fine

This company are fine: I'm a long time customer. There are a lot of very silly recent reviews here. There are delays in distribution (postage from the US) due to the pandemic. This company have no control over that. Have some sense.

13 maj 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very reliable service and discreet shipping. Have been ordering for years.

Have been ordering Kirkland 5% Minox from these guys for years. I'm located in Canada, so make sure to order from their American site and not the UK one. Without fail, order always comes within 7 weeks or so, sometimes quicker. I order 12 bottles every 3 months or so. So much cheaper and better than all the other options available to us in Canada. Will be a customer for life.

12 maj 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM! DO NOT ORDER!

i ordered 5 weeks ago, noting arrived yet, order stutus is still "Processing" since i pay. 4 emails sent, no replie.
Guys, this is a scam. please, DO NOT ORDER FROM THEM!

4 maj 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

Do not order from this company

Do not order from this company. They have failed to respond to any of my emails or deliver my order which has been outstanding for over a month.

29 april 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

Scam

Scam - ordered a product and nothing delivered. No response to multiple emails and calls. Do not go near.

21 april 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 5 av 5 stjärnor

The order arrive fine.

amended review. The order took a while to arrive as I now know it was being sent from America. The order arrive fine and in good condition

26 juli 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible prices ..

Terrible prices ... at least 20% higher than what a quick search on Amazon will yield ... when I pointed it out to the owner of minoxidildirect.com he was completely rude and dismissive

Check the 12month supply of 5% minoxidil liquid. The difference will be stark

Update: the reply below is three years after this review ... Three years. Like JoJo said "Too Little Too Late"

Prices on Amazon are $49, Minoxidil Direct comes in at $60 for a 12 month supply ... Hey, now it's only 18% higher for the exact same product

19 juli 2019
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

Thanks for the review.

Please contact me orders@minoxidil-direct.com and I will provide a discount code which easily beats Amazon pricing.

Kind Regards,

Jason
Sales Manager

Betygsatt 4 av 5 stjärnor

Good

There was an ominous lack of confirmation about the order, but it did arrive fine.

29 juni 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service always

Excellent service always, bought from here repeatedly, the best prices and the Kirkland minoxidil, after serious illness has really boosted growing my long hair back faster to thick and lush. Highly recommended. Good people too, busy but very helpful.

7 juni 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Order did not arrive

Order did not arrive, when I contacted them they said they would reship my order and that hasn't arrived either.

16 september 2018
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

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