Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

You cannot beat the service, they actually answer email queries quickly and sort issues out. I had a slight shipping delay with my order which was not M-D's fault but the updates and response from Jas... Se mer

Betygsatt 5 av 5 stjärnor

I entered the wrong address (incomplete) and they answered my email and then followed through until they made sure I got it!

Betygsatt 1 av 5 stjärnor

Terrible customer service and email response times. Requested a refund four business days before the package was shipped and they sent it out anyway. He had four business days to recall the order and... Se mer

Betygsatt 5 av 5 stjärnor

I was worried... I bought my 18 month supply and checked trustpilot afterwards. Kinda glad I did because I got worried once seeing the reviews. It looks like it was likely a COVID problem with deliver... Se mer

Företagsinformation

  1. Hälsa- och skönhetsbutik

Skrivet av företaget

We are leading UK Suppliers of Kirkland 5% & Rogaine 5% Minoxidil products for both Men and Women. Fast Delivery of Minoxidil to the UK and Worldwide.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

62 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fantastic, best place on-line!

Fantastic. Over the years I have had mixed results with shipping and contact from other companies shipping to Asia. This company is the place to go! Fast response, very transparent and friendly. The best I have found. No doubt. ## As the for negative reviews, guys if you don't get the results you wanted it is a DNA issue, NOT the company you bought it from.

12 maj 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service. I placed an order for 3 monthw supply and was sent female Minoxidil in error. I received a quick apology and was sent a 6 month supply.

11 maj 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was worried.. (I'm from canada)

I was worried... I bought my 18 month supply and checked trustpilot afterwards. Kinda glad I did because I got worried once seeing the reviews. It looks like it was likely a COVID problem with deliveries cuz I bought mine a couple weeks ago, it was shipped the following day with a tracking # and I just received it. What I would say is use paypal if ur worried, they'll refund u if anything goes wrong but I havent found better prices for Canada (costco 5%) and it came exactly as I expected

30 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Kirklan Sleep Aid - Minoxidil Direct -March 2022

March 2022. Ordered some Kirkland Sleep Aid (Recommended BTW) pills from this company for the UK. This is a US based company so postage was 10-14 days to the UK. The order was sent back by the courier (wrong post code I think). Jason Irmler (Sales Manager) answered my emails immediately and sent the order again with extra for the inconvenience. These arrived 10-14 days later. Most of the poor reviews for this company seem to be some time ago so I offer this review to reflect a more up to date situation. Recommended.

16 mars 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Waste of Money !!!.

Waste of Money !!!.
Used all brands of Minoxidil for receding hair over a period of 3 years. RESULTS: ZERO !

12 januari 2022
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

I would like to a discount for being unsatisfied with our service.

Please contact me directly at orders@minoxidil-direct.com

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

Kirkland minoxidil

The prices have doubled, I used to get 6 months supply for around £35, now it's around £75.

6 november 2021
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We have recently lowered our pricing so that they are in line with what they had been previously.

I would like to a discount for being unsatisfied with our pricing.

Please contact me directly at orders@minoxidil-direct.com

Kind Regards,

Jason
Sales Manager

Betygsatt 5 av 5 stjärnor

LOL I have been ordering from this site…

LOL I have been ordering from this site for 13 years and I have never had any problem. Yes, of course, when airplanes don't fly because of COVID, you cannot get your order. (Geniuses!) Under normal circumstances, it takes approximately 2 weeks for a shipment to arrive in Europe. But my last order (spring 2020) arrived after 3 months.
P.S.: Since their website doesn't allow any orders (anywhere), I tried to find out more about the current situation and it seems that it has a surprising, unpleasant denouement: The owner of the shop was arrested in May 2020 and it seems that sending packages from a US jail isn't very easy. This explains all the problems with responses (which was surprising because otherwise, he replied reliably). So, there is no other option but to find some other supplier.

14 maj 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

fake treatment,I would give no stars if possible

I would give no stars if possible, my order took 12 weeks to arrive and during that time I couldnt contact them, they didnt answer any emails, nothing, so I was very surprised when it finally arrived. I used it as directed religiously for 3 months and saw no new hair growth any where what so ever, which considering I have a couple of patches I grow facial hair easily I expected some new hair growth, if it was going to work I would have shown maybe the beginings of new hair growth but nothing. I think it is fake, although I cant prove it. BEWARE.

11 februari 2021
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

I would like to a discount for being unsatisfied with our product.

Please contact me directly at orders@minoxidil-direct.com

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

Scam

Scam , don’t buy. Shipment never arrived and no communication back from them .

29 december 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

They took my money and never sent the…

They took my money and never sent the product. Then never replied to my emails.

They send your first shipment out to gain trust, then when you place a bigger order, say bye bye to your money.

3 december 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

Terrible

Terrible - avoid. I placed an order 8 weeks ago, still not arrived. There is no tracking and this company ignore my emails, there is no way to contact them except by emails, which they ignore.

They have taken by money, not supplied the goods, and then ignored me

12 augusti 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

Products never arrived

Products never arrived, multiple emails sent, messages via social media and phone numbers don’t work!

I was lucky and recovered my money via PayPal!

Avoid!!

I used minoxidil world which is UK based was £4 cheaper than what I ordered and turned up two days later

23 juli 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

I have ordered an item on 11 June still…

I have ordered an item on 11 June still the my order has not been received, I have sent many emails bu no response at all. This is the worst company I have used.

23 juli 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

Never shipped my order

I ordered in early June. I waited a full month before contacting them because of the 4-5 week shipping time due to covid, but I was worried because my order was still marked as “processing” as if it hadn’t even been shipped yet. They never answered my message. I got a full refund through PayPal today, but still no information as to whether my order will ever be fulfilled. The worst part in all this, other than the total lack of communication, is that I’m still getting near daily promotional emails guaranteeing express delivery.
Not sure what’s going on with the company, but it feels a lot like they’ve fully stopped business and didn’t tie up a single loose end.

22 juli 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

Ordered on the 8th of June

Ordered on the 8th of June, was told that 4-5 a week delay was to be expected. After waiting for 5 weeks, I emailed to enquire about my order, I have yet to hear a response from them. I’ve ordered with them before and their delivery time was very quick so I’m assuming they’ve been hit hard by COVID-19. Is there a minoxidil shortage?

Unfortunately, I didn’t order through PayPal, so I don’t know how I will get a refund.

21 juli 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

Should be given a Zero rating and taken…

Should be given a Zero rating and taken to court. My feedback is the same as the others. When placing the order, it mentioned that delivery is 4 - 7 days (which I knew was unrealistic) but after 6 weeks, there is no update. Have send 3 mails to their customer service but nobody has bothered to respond. Since I ordered via Paypal, have raised a complaint with them, hoping that I will get a refund back

15 juli 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

I feel they are Scammers

I feel they are Scammers. I tried to process a order. I get a message stating Invalid Payment. I use Pay Pal on line only. Tried to contact them through their contact method numerous times . NO RESPONSE!! They are located in the U.K. with Plant in Florida, NO answer on the phone either just a message mail box is full. I went some where else. More expensive but free shipping.

14 juli 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

Same reason as all the other 1 stars…

Same reason as all the other 1 star reviews on here.
Made an order on the 12th of June, and have had 0 updates on what is happening with it. On their website it is still noted as "Processing".
They mention 5-6 week "Lead" times on orders, but to have it stuck at "Processing" for 4 weeks?
I emailed them twice about it, with no response, and then another time to cancel my order. Still no response.
Of course, they are still able to take your money, and send out Marketing emails. Even one to rub it in and say that my supply should have run out by now...

Simply put. Do not order from these guys. You will get screwed over.

13 juli 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Betygsatt 1 av 5 stjärnor

Scammers!

Scammers!
I placed an order on 9th of June and nothing arrived yet! I have sent 3 emails asking for details and no answer at all but they keep sending marketing emails! Stay away from them and do not order!

11 juli 2020
Omdöme utan inbjudan
Logotyp för Minoxidil-Direct.com

Svar från Minoxidil-Direct.com

Thanks for the review.

We had shut down for a very long time due to COVID postal delays and non-deliveries.

When you last tried to order, our payment gateway was down.

However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due.

Please contact me orders@minoxidil-direct.com with your outstanding order and I will take care of it.

Kind Regards,

Jason
Sales Manager

Detta är Trustpilot

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