Ordering online fairly simple. Confirmation of order good. Did download app to see where order was but felt could have done something themselves. Order arrived at shop ok and within expected timescale... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great service (second to none) and knowledgable staff. I popped in to replace some hiking boots. I told the helpful assistant my requirements - and he knew what would work for me. I used them today o... Se mer
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Visited looking for walking shoes, young man who advised us was knowledgeable and very pleasant!
Företaget har svarat
I was needing a new pair of walking boots, called in at Millets, Whitehaven. What great service, loads to choose from. Nothing was too much trouble for the assistant, up and down bringing me all d... Se mer
Företaget har svarat
Företagsinformation
Om Millets - Whitehaven
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktuppgifter
19/20 King Street, CA28 7LA, Whitehaven, Storbritannien
- 01946 760655
4,9
Utmärkt
568 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great shop, great staff
Great shop. Really helpful, friendly staff. Always leave a satisfied customer.
6 december 2023
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Excellent
Extremely helpful staff who found exactly what I was looking for.
6 december 2023
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Best customer service
I have just been into millets in Whitehaven looking for a new backpack that I can use for work and I must say i was struggling to pick one out but Claire came to my rescue and gave loads of helpful information and great customer service, and couldn’t be more thankful for it, 10/10 will be going back
6 december 2023
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Best Service
I had the best service in long long time. I went to get some gear for my wainwrights and the staff was amazingly knowledgeable, friendly and professional (Whitehaven)
I'm definitely coming back for more outdoor gear. It's a fresh air having someone helping you out and give you a great advice about what's the best gear for me.
See you soon to extra gear!
4 december 2023
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Sean and Ryan are a great asset
Sean and Ryan at the Whitehaven shop were really helpful, nothing is too much trouble, like taking gloves out of the fiddly packaging so I could get the right size.
28 november 2023
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Purchased some winter clothing for a…
Purchased some winter clothing for a trip away with the kids. Staff were very knowledgeable of their products and very pleasant. Its a great store and one which we need to keep in Whitehaven.
28 november 2023
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Absolutely amazing customer service
Absolutely amazing customer service. Highly recommend local shop great deals. And great staff ❤️
28 november 2023
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Excellent service from Claire and Sean…
Excellent service from Claire and Sean , nothing was a problem to them they were both really helpful .didnt have the item I was looking for so they ordered it and was delivered the very next day . Very good service Thankyou both 😊
24 november 2023
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
A great interaction with staff
The gents in the store interacted with you, you don’t get that online.
We spent £20 on the Mind charity products after learning 100% went to the charity.
Great advice given on waterproof outdoor wear which our 9 year old son needs for his go karting in winter weather. They showed interest, gave compliments to him and it was great to see.
Keep the store open!
26 november 2023
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Great service from the staff at…
Great service from the staff at Whitehaven again , as a member of the local mountain rescue team the staff always look after us .
25 november 2023
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Sean was really helpful finding me a…
Sean was really helpful finding me a new wet weather jacket. Nothing was to much trouble and I left the shop with a smile on my face. I can't remember the other guys name but think it started with an N. They are both a credit to the store. I don't like shopping but today your shop was a pleasurable experience. Well done lads.
25 november 2023
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
As always what I need was available and…
As always what I need was available and the staff were friendly and knowledgeable.
24 november 2023
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Fantastic service from knowledgeable
Fantastic service from knowledgeable, friendly and extremely helpful staff
22 november 2023
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Great customer service and very…
Great customer service and very friendly staff!
21 november 2023
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
absolutely outstanding customer…
absolutely outstanding customer service, and help , one male who was in the shop was the most help i could ask for a more what a lovely experience when walking into a shop . will be back regularly 👍🏽
17 november 2023
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Friendly ,Professional service.
14 november 2023
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Staff very efficient and friendly
Staff very efficient and friendly , good choice and plenty of offers on
11 november 2023
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Customer service is great
10 november 2023
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Excellent customer service
Excellent customer service. The staff made an exchange for a new size simple and straight forward and couldn't have been more helpful. Would highly recommend shopping in the store.
8 november 2023
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Brilliant customer service
Fantastic service from two members of staff
Clerk 007
9 november 2023
Omdöme utan inbjudan
Svar från Millets - Whitehaven
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
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