Millets - Uckfield Omdömen 

738
TrustScore 5 av 5

4,9

136 High Street, TN22 1QR Uckfield, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Went to get hiking shoes for my eldest son. Isaac was the assistant we talked to and he quickly got the right size and gave good advice for the fitting. Very professional yet easy to talk to. I always... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I left a review for Ben at Uckfield Millets yesterday and I’m now leaving one for Isaac. So I had order two different size Merrell walking shoes and had them sent to Uckfield store to try on... Se mer

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Betygsatt 5 av 5 stjärnor

Went in to purchase my husband a pair of walking trainers. We were served by Josh and who was very helpful, chatty and did not mind getting several pairs of different sized shoes out for my husband t... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My son needed walking boots for his upcoming DofE and Simon was incredibly helpful and knowledgeable. He spent time with us asking questions, observing my sons natural stance and the way he walks (lea... Se mer

Företaget har svarat


Företagsinformation

  1. Friluftsaffär
  2. Butik med activewear-kläder
  3. Butik för reseffekter
  4. Försäljare av campingutrustning

Om Millets - Uckfield

Skrivet av företaget

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktuppgifter

  • 136 High Street, TN22 1QR, Uckfield, Storbritannien

  • 01825 701176

4,9

Utmärkt

TrustScore 5 av 5

738 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(738)

5 130 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Ben was knowledgeable about the hiking…

Ben was knowledgeable about the hiking boots & helped advise on the best ones for going to snowy Sweden. He helped with finding the best socks as well.

16 februari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Great service and the uckfield branch…

Great service and the uckfield branch always give useful advice and information on products etc I need as a scout leader but as item not in stock I ordered from internet.

8 februari 2026
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

swapped - no problems

I had a pair of Peter Storm boots given to me for a birthday present (awesome boots btw), 2 months later, the soles had come away. Going into the store and explaining to Andy, and without a receipt, they changed them right away without question. I antisapated to be turned away, that's why I wore them into the store, only I was leaving with a brand new pair. - Thanks Andy and co !

11 februari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Professional and knowledgeable

Popped into store to look for walking boots. Was looked after by Josh who was knowledgeable and had a nice manner. He asked me budget and types of walking and suggested several styles. After trying on several pairs, a decision was made and over the moon with my choice.

7 februari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Outstanding customer service by Isaac

Isaac very politely asked me if I needed help within a few minutes of me entering the shop and browsing the waterproof jackets. This was very welcome as I had some specific requirements. Isaac very quickly understood what I was looking for and provided a selection of jackets for me to try on. He was extremely knowledgeable about the products too which was really helpful. Undecided about two jackets, he also helped me to make up my mind by discussing the reasoning behind my purchases. I left the store feeling impressed with the outstanding customer service. Well done, Isaac - you are a true asset to Millets!

7 februari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

I was looked after today by Andy who…

I was looked after today by Andy who gave excellent customer service, very friendly and helpful.

6 februari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Knowledgeable assistants

This afternoon I took my two boys in to get fitted for walking boots. Simon was incredibly attentive, knowledgeable and helpful. He engaged well with the children and was very thorough in getting the right fit. Would highly recommend the store.

29 januari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Very Helpful

Simon was very knowledgeable regarding all aspects of walking boots and I found this very helpful

23 januari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Walking boots purchase

I needed to buy new walking boots and I had one of the best shopping experiences in your store. Unfortunately I didn't ask the name of the guy who served me but he is currently on crutches. I received great informative advice on which ones to buy and how to look after the boots. Would definitely recommend.

21 januari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Betygsatt 4 av 5 stjärnor

Just purchased a pair of walking boots

Just purchased a pair of walking boots. Good price and great service from staff-simon.

17 januari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

Many thanks for taking some time to provide your review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Betygsatt 4 av 5 stjärnor

Great Experience, good link-selling.

Fran was great with her link-selling, worked hard to ensure I was satisfied, although I was only there for a pair of shoes. All in all, great service!

14 januari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

Many thanks for taking some time to provide your review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Excellent customer service and advice

Good range of brands, and brilliant knowledgeable advice from Phoenix, meant I left with the right pair of hiking boots - plus lots of tips on how to maintain them. Really impressed with the service.

4 januari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Phoenix provided the best customer…

Phoenix provided the best customer service I have experienced in any retailer for as long as I can remember.
I have never been fitted with a pair of walking boots properly before and I am delighted with my purchase

2 januari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

I needed to return 2 of blacks outdoors…

I needed to return 2 of blacks outdoors items bought online that did not fit. Andy in Millets of Uckfield made the whole process incredibly painless & easy .. he was welcoming & helpful, I was that impressed I ended up buying 2 pairs of waterproof trousers I didn't know I needed!

9 januari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Phoenix our assistant was fabulous

Phoenix our assistant was fabulous
Had a lot of knowledge about the walking boots I was looking at, made several suggestions, was very patient with me, very particular re the sizing and showed me how to best adjust the laces and tie the boots. Very impressed with her, thank you Phoenix

5 januari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

SIMONE IS WELL INFORMED.

SIMONE IS WELL INFORMED.
HE GAVE US GREAT ADVICE ON THE CORRECT WARM SOCKS WE NEEDED. AND HE LIKES DOGS !!

2 januari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Good information & guidance

Ben guided and helped me find my first pair of decent walking boots. He offered good advice, information and patience to make sure I left with the perfect pair of boots for my needs. Great service. Thank you.

3 januari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Awesome service

Awesome service, very helpful and friendly staff, especially Simon.
Many thanks.

2 januari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Excellent service from Phoenix.

Excellent service from Phoenix.
Phoenix was very helpful when we purchased a new jacket for our daughter, very friendly and knowledgeable.

2 januari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Great shopping experience …

Nothing is too much trouble for the staff in this branch of Millets. All the staff are extremely knowledgeable and super helpful. It’s a pleasure to shop there. Thank you

2 januari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

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