Millets - Uckfield Omdömen 

738
TrustScore 5 av 5

4,9

136 High Street, TN22 1QR Uckfield, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely amazing staff, so lovely, thoughtful and helpful especially Phoenix. She taught me more in 10 minutes about hiking shows then I’ve learnt in my whole life.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Went to get hiking shoes for my eldest son. Isaac was the assistant we talked to and he quickly got the right size and gave good advice for the fitting. Very professional yet easy to talk to. I always... Se mer

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Betygsatt 5 av 5 stjärnor

I left a review for Ben at Uckfield Millets yesterday and I’m now leaving one for Isaac. So I had order two different size Merrell walking shoes and had them sent to Uckfield store to try on... Se mer

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Betygsatt 5 av 5 stjärnor

Went in to purchase my husband a pair of walking trainers. We were served by Josh and who was very helpful, chatty and did not mind getting several pairs of different sized shoes out for my husband t... Se mer

Företaget har svarat


Företagsinformation

  1. Friluftsaffär
  2. Butik med activewear-kläder
  3. Butik för reseffekter
  4. Försäljare av campingutrustning

Om Millets - Uckfield

Skrivet av företaget

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktuppgifter

  • 136 High Street, TN22 1QR, Uckfield, Storbritannien

  • 01825 701176

4,9

Utmärkt

TrustScore 5 av 5

738 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(738)

5 156 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Poptastic service

Poppy and the team at Uckfield were great. Very helpful and friendly. This store is my "go to" for my outdoor purchases.
Thanks for the great service. See you folks again soon.

17 april 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Knew what they were talking about

Very good.
Went to try on some trousers and they had my size.
Also asked for advice on cleaning gore text clothing. Sales assistant (Phoenix) was knowledgeable and advised me on what to do for cleaning and how to keep the longevity of the jackets.

17 april 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Lovely polite Poppy helped me find just…

Lovely polite Poppy helped me find just the right pair of walking boots today, just the ticket, brilliant service.

17 april 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Very knowledgeable and helpful staff

Very knowledgeable and helpful staff, as always. Clean and tidy store. Good selection of clothes and accessories

16 april 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Phoenix was superb

Phoenix was superb. Extremely knowledgeable and genuinely wanting to help. A real credit to Millets@

3 april 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Thanks for giving us a 5 star review.

It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Great company with well knowledgeable…

Great company with well knowledgeable staff, we where served by an employee named phoenix who gave extremely useful tips and was so lovely.

10 april 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Tent pole repair!

Popped over to millets uckfield as this was the closest store who could repair our sendero 4 tent pole. Simon and Ben were extremely helpful in fixing the pole so quickly and efficiently! Thanks again!

9 april 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Great customer service!

Very much appreciated all of the help provided by Andy and Phoenix at Uckfield Millets yesterday.
My daughter needed a new rucksack for her DofE course and both staff enabled us to find the right one for her expeditions.
Andy and Phoenix were patient and caring with their guidance, very knowledgeable and made the experience a real treat for my daughter! Thank you.

3 april 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Knowledgeable and friendly staff

I was short on time and had forgotten my glasses! Pam was absolutely brilliant, I told her what I needed: walking boots, walking trousers, over trousers and pac-a-mac coat and she whisked me around the store like a person shopper. I tried things on and Pam kept handing me different items to try. I was all done and dusted in no time at all. I am very happy customer, ready for the Easter hiking weekend now. Thank you so much.

Another staff member to mention is Simon, who retied my boot laces to accommodate my arch support so that it wasn’t tight on top, a very knowledgeable chap. Delighted with the service in this store. I’ll definitely be back.

2 april 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

A very good service

A very good service, very informative and very helpful in getting my Son kitted out with his camping gear for his Duke of Edinburgh Award Scheme. Will certainly use again and recommend them to other people too.

1 april 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Josh was very helpful

Josh was very helpful, ensuring the fit of my new walking boots was perfect.

28 mars 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Brilliant service

Brilliant service. One of your colleagues (sorry, didn't get your name but you were on crutches and waiting a knee op), was so helpful. He took time to talk, listened and gave such good advice on how to buy the right type of shoes/boots. From getting the right size, how to lace the boot as needed for the stance of my feet but also, the reason why I've been wearing my boots out at the back of my heels so quickly over the years! It all just made sense. Thank you again for your help - a big asset to the company (and good luck with the knee op too).

27 mars 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Exceptional service

We were very impressed with the knowledge the gentleman gave us ( sorry didn’t get his name but he was on crutches) my husband wanted a pair of walking boots, he took the time to ask various questions and gave us some great advice also how to lace the boots for the best comfort. We are not local but would make the trip again if we need anymore walking boots. He is an asset to your company.
Also made our dog very welcome too.

24 mars 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Great very helpful people

Great very helpful people

12 mars 2026
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Excellent experience

My son needed walking boots for his upcoming DofE and Simon was incredibly helpful and knowledgeable. He spent time with us asking questions, observing my sons natural stance and the way he walks (leading my son to refer to him as a detective!). He gave us advice on how to wear the boots well, do them up for best comfort and how to look after them. An extremely positive experience. Thank you

17 mars 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Amazing customer service

Went into the store during the week to look for a pair of walking shoes having put off buying for a while as I find it difficult to know what to buy having foot troubles. The staff were very welcoming and Simon came over to ask if I needed help. I explained my problems and he went out of his way to help me find a pair of shoes that were comfortable. He explained what I needed to look for and what to avoid. He showed me a better way to lace shoes in order for them to be comfortable. He didn't present me with a really expensive pair of shoes( which was my concern with all the help I was getting!) but a pair that fitted so well. My daughter and I were very impressed with his knowledge and his willingness to help. Thank you

11 mars 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Had visited the Uckfield store but they…

Had visited the Uckfield store but they didn't have the boots in stock. They very kindly brought out other options in the brand to check for sizes. The staff were cheerful, helpful and very courteous, thank you so much, it was because of this service that we had the confidence to order them online.

Ordered the boots, which were delivered 2 days earlier than expected. Another great service from Millets.

6 mars 2026
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Great customer service

I visited the Uckfield store on 28th February.
Issac was extremely knowledgeable and helpful. Nothing was too much trouble.

28 februari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Very good service

We bought some walking poles to assist my wife’s mobility. The gentleman who served us was very helpful and gave good advice to enable us to make an informed decision about what to buy.

(This purchase was on 21/2/26 but your app wouldn’t allow me to enter a date)

2 mars 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Simon is brilliant!!

The service from Simon today was excellent! He gave brilliant advice, even when that meant that we didn’t need to buy something from you. We bought boots and he fitted them expertly and gave great advice. We’ll definitely be back!

28 februari 2026
Omdöme utan inbjudan
Logotyp för Millets - Uckfield

Svar från Millets - Uckfield

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

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