Millets - Monmouth Omdömen 

285
TrustScore 5 av 5

4,9

21 Monnow Street, NP25 3EF Monmouth, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Extremely well located hiking/camping supply store if you live on the Wales/England border and love a good trek in the Forest of Dean and Brecon Beacons area. Great staff who were very informative and... Se mer

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Betygsatt 5 av 5 stjärnor

I have just left the Monmouth branch of Millets where the courtesy and support I received was outstanding. Liz went out of her way to help me to return a package through UPS. The process was frustra... Se mer

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Betygsatt 1 av 5 stjärnor

Zero star review (1 star minimum available!) for Millets Monmouth. Visited shop and got screamed and yelled at to leave for not wearing a mask - despite there being no requirement for one! Never hav... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent service with my order being ready for collection on the same day. The staff in the Monmouth store were great. The sandals I ordered are a second pair as I find them comfortable and supportiv... Se mer

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Företagsinformation

  1. Friluftsaffär
  2. Butik med activewear-kläder
  3. Butik för reseffekter
  4. Försäljare av campingutrustning

Om Millets - Monmouth

Skrivet av företaget

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktuppgifter

  • 21 Monnow Street, NP25 3EF, Monmouth, Storbritannien

  • 01600 739187

4,9

Utmärkt

TrustScore 5 av 5

285 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(285)

5 663 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The staff are very helpful and…jennet

The staff are very helpful and friendly. And make you feel welcome as soon as you come into the store .

30 augusti 2023
Omdöme utan inbjudan
Logotyp för Millets - Monmouth

Svar från Millets - Monmouth

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Exceptional service

We greatly appreciate Jo's help in finding hiking boots today. She was kind, patient, and friendly, going the extra mile to ensure our shopping experience was exceptional. We left feeling confident and elated with our purchases. A great member of staff to have on your team. Very impressed with the service as a whole, highly recommend!

28 augusti 2023
Omdöme utan inbjudan
Logotyp för Millets - Monmouth

Svar från Millets - Monmouth

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

great customer service was very helpful…

great customer service was very helpful in finding the item i requested, very polite staff memebers and very freindly. big thank you to callum he was amazing in helping me find the correct items for my camping trip lovely young man

27 augusti 2023
Omdöme utan inbjudan
Logotyp för Millets - Monmouth

Svar från Millets - Monmouth

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Perfect customer service

Just been in to return an item purchased by their online sister store 'ultimate outdoors'. Big thanks to Jess for ability great assistance in resolving there problem with the product. She went to great lengths to make sure that they had all the details needed to complete the return through customer care and that I had all the info needed to follow up with three online customer services. I was expecting this to be a nightmare... But it wasn't. Thanks 👍

25 augusti 2023
Omdöme utan inbjudan
Logotyp för Millets - Monmouth

Svar från Millets - Monmouth

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Good friendly service

I came back to change a pair of boots that I had bought for my son. Jess dealt with this in a friendly way. Jess was also knowledgeable and helpful. We got a 15% discount because my son is in The Scouts.

22 augusti 2023
Omdöme utan inbjudan
Logotyp för Millets - Monmouth

Svar från Millets - Monmouth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Polite helpful staff

Polite helpful staff. It was busy when I visited the shop

12 augusti 2023
Omdöme utan inbjudan
Logotyp för Millets - Monmouth

Svar från Millets - Monmouth

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Millets Monmouth - first class service👍

All the team at Millets in Monmouth are very knowledgeable, friendly and helpful. Today, Jess helped me with advice around a range of walking boots.
It is a pleasure to shop at this store.

8 augusti 2023
Omdöme utan inbjudan
Logotyp för Millets - Monmouth

Svar från Millets - Monmouth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Staff are always friendly when I pop…

Staff are always friendly when I pop in, even if I’m just browsing. Today I went in to buy a camping chair & the team were really helpful.
Thank you.

7 augusti 2023
Omdöme utan inbjudan
Logotyp för Millets - Monmouth

Svar från Millets - Monmouth

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Great staff and service ! Usual warm welcome from the girls at…

Usual warm welcome from the girls at the store and some great advice when purchasing some camping chairs so thank you all. It would be great to see you retailing a range of Berghaus technical t-shirts as purchased from the store in the past. Keep up the good work and see you soon ! Best regards

4 augusti 2023
Omdöme utan inbjudan
Logotyp för Millets - Monmouth

Svar från Millets - Monmouth

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Staff always super helpful

11 juli 2023
Omdöme utan inbjudan
Logotyp för Millets - Monmouth

Svar från Millets - Monmouth

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Attentive

Attentive, helpful staff

15 juli 2023
Omdöme utan inbjudan
Logotyp för Millets - Monmouth

Svar från Millets - Monmouth

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Great staff and shop

I recently visited the store to purchase equipment for my first family camping trip. Janet and the staff were fantastic in helping me get all the equipment I needed. They really took the time to explain all the products to help me make an informed decision on my purchases.

5 juli 2023
Omdöme utan inbjudan
Logotyp för Millets - Monmouth

Svar från Millets - Monmouth

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

The service in millets today was…

The service in millets today was fabulous always greated with a smile from the workers, Julie

7 juli 2023
Omdöme utan inbjudan
Logotyp för Millets - Monmouth

Svar från Millets - Monmouth

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Excellent service today

Excellent service today when buying day pack. Staff knowledgeable, attentive and helpful. Great to be able to take my dog into the shop; she enjoyed the dog biscuits. Thank you.

5 juli 2023
Omdöme utan inbjudan
Logotyp för Millets - Monmouth

Svar från Millets - Monmouth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Awesome staff

Extremely helpful and obliging staff. Friendly reception and I felt that my custom was very much appreciated. Would recommend to anyone.

3 juli 2023
Omdöme utan inbjudan
Logotyp för Millets - Monmouth

Svar från Millets - Monmouth

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Great shop

As soon as I walked in the store the staff were very helpful especially Jan. I found what I wanted very quickly.

20 juni 2023
Omdöme utan inbjudan
Logotyp för Millets - Monmouth

Svar från Millets - Monmouth

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

BERGHAUS JACKET

This afternoon I visited Millets in Monmouth looking for a wet weather jacket. There were two members of staff present, both of whom were very helpful. I told them what I was looking for. They pointed out two suitable jackets and explained the merits of both. As a result of our conversation I bought the slightly more expensive jacket, Berghaus. I am pleased with my purchase and the assistance I received. I will certainly visit again for walking gear.

19 juni 2023
Omdöme utan inbjudan
Logotyp för Millets - Monmouth

Svar från Millets - Monmouth

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Excellent service today

Excellent service today! Poor Jeanette was asked a lot of questions by my partner and she was super helpful! 10/10

16 juni 2023
Omdöme utan inbjudan
Logotyp för Millets - Monmouth

Svar från Millets - Monmouth

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Absolutely fantastic service with a 😃…

Absolutely fantastic service with a 😃 Efficient and helpful as always. Very happy with my purchases.

15 juni 2023
Omdöme utan inbjudan
Logotyp för Millets - Monmouth

Svar från Millets - Monmouth

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Good service and value

Bought walking shoes. Great fast service, good price and value. Thanks!

14 juni 2023
Omdöme utan inbjudan
Logotyp för Millets - Monmouth

Svar från Millets - Monmouth

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

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