I was collecting a click and collect item, such a good idea as the shop is too small to stock everything you sell online. Two young men were at the counter, one went to get it while the other chec... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Last week I went to the Millets store in Hexham. Both assistants were having a social chat ( not with a customer ) I said I was looking for a pair of ladies trousers size 12 with lots of pockets. I w... Se mer
Företaget har svarat
The delivery process was really quick, I received the tent I ordered within a couple of days which was vital as I was going on a camping holiday within the same week. I also received a generous 15% we... Se mer
Företaget har svarat
I was looking for waterproof walking shoes but didn’t really have any idea what I wanted. The staff were incredibly supportive and friendly. The advice that I received was superb. I tried several pair... Se mer
Företaget har svarat
Företagsinformation
Om Millets - Hexham
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktuppgifter
24 Fore Street, NE46 1LZ, Hexham, Storbritannien
- 01434 693606
4,6
Utmärkt
371 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super service
Well stocked shop, lovely staff all very helpful and polite, Claire helped me find the right pair of hiking boots for my upcoming camping trip.
27 juli 2024
Omdöme utan inbjudan
Svar från Millets - Hexham
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Great experience at Millets
Lovely staff, very helpful. Excellent products.
18 juli 2024
Omdöme utan inbjudan
Svar från Millets - Hexham
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Staff was lovely and friendly and very…
Staff was lovely and friendly and very helpful I phoned up first beforehand they knew that it was me as soon as I mentioned what I asked absolute brilliant service
28 juni 2024
Omdöme utan inbjudan
Svar från Millets - Hexham
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Great staff
All the staff present went out of their way to be helpful - both friendly and informative. They understand the products in the store and are able to make sensible recommendations
11 juni 2024
Omdöme utan inbjudan
Svar från Millets - Hexham
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Always been happy with the staff at…
Always been happy with the staff at Hexham branch, very knowledgeable and friendly. I’ve returned to them again and again and never disappointed.
6 juni 2024
Omdöme utan inbjudan
Svar från Millets - Hexham
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Excellent service to buy walking boots!
30 maj 2024
Omdöme utan inbjudan
Svar från Millets - Hexham
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
I love hexham Millets
I love hexham Millets. Choice and prices spot on. Got a new buff half price too. I also like your optional donation to charity, good for you. Special thanks to your staff, she sorted out my quandry re garment and size, efficiently and pleasantly.
31 maj 2024
Omdöme utan inbjudan
Svar från Millets - Hexham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Great service
Great service. Helpful advice and got everything we needed for a good price.
15 maj 2024
Omdöme utan inbjudan
Svar från Millets - Hexham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent Experience
Very helpful and knowledgeable service. A well organised store - I wish there were more of them.
14 maj 2024
Omdöme utan inbjudan
Svar från Millets - Hexham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service by the staff
Excellent service by the staff. Wanted walking shoes and they were extremely helpful and knowledgeable about the products. Best place to buy outdoor gear
24 april 2024
Omdöme utan inbjudan
Svar från Millets - Hexham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Very friendly and helpful staff
Very friendly and helpful staff. Great service too.
Thank you!
17 april 2024
Omdöme utan inbjudan
Svar från Millets - Hexham
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Quick simple and very efficient service
Quick simple and very efficient service
Thanks
15 april 2024
Omdöme utan inbjudan
Svar från Millets - Hexham
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
DofE…
Sorting out my daughters DofE equipment. Fab service, Clare worked her magic as per normal. Thank you.
30 mars 2024
Omdöme utan inbjudan
Svar från Millets - Hexham
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Great Service
Always great service in millets, Hexham. Great info when buying boots, insoles or even which cleaner and proofer is needed.
3 april 2024
Omdöme utan inbjudan
Svar från Millets - Hexham
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Great shopping experience
Great shopping experience, very helpful staff
29 mars 2024
Omdöme utan inbjudan
Svar från Millets - Hexham
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Good product, good service, good price
Millets is my first choice for outdoor gear in Hexham. The quality is good and the people who work there both pleasant and helpful. Five stars.
20 mars 2024
Omdöme utan inbjudan
Svar från Millets - Hexham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Good service
16 mars 2024
Svar från Millets - Hexham
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Recent visit to the Hexham store
I went into the Hexham shop where I was greeted by a pleasant young man. I was looking for a new waterproof jacket and inner fleece. A very knowledgeable female member of staff (whose name I didn’t catch) listened to my requirements and brought me some jackets to try on. She gave me her honest opinion which enabled me to get the most appropriate jacket - waterproof etc - as well as guidance as to how to wash it. I thought this was excellent customer service. Thank you!
15 februari 2024
Omdöme utan inbjudan
Svar från Millets - Hexham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Jennifer AGAIN
Jennifer did.
I return to the store purely for the excellent service (and smiles) & knowledge I get from this amazing sales lady.
A true credit to your company.
6 februari 2024
Omdöme utan inbjudan
Svar från Millets - Hexham
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Good knowledge
Good knowledge
Good crack
And great magnum boots - old school classics
18 januari 2024
Omdöme utan inbjudan
Svar från Millets - Hexham
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.