Millets - Hastings Omdömen 

1 044
TrustScore 5 av 5

5,0

12/13 York Building, TN34 1NN Hastings, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We always go to Millets in Hastings for walking shoes and other walking gear. Phil was amazing, actually measuring my husband’s feet-pointing out the discrepancy btwn the 2 feet, observing him walking... Se mer

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Betygsatt 5 av 5 stjärnor

The helpfulness and attentiveness of the young staff member who assisted me in finding the right pair of walking shoes was excellent. He was very skilled at asking the right questions to narrow down t... Se mer

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Betygsatt 5 av 5 stjärnor

I popped into Hastings Millets hoping to buy a light rain coat for my holiday to Northumberland. I wasn't disappointed. Ruby, very kindly, showed me to the various rain coats and showed the difference... Se mer

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Betygsatt 1 av 5 stjärnor

Website stated it was in stock for click & collect. Went into shop told me it never was in stock and had to be ordered in, had to wait three days for some fishing bait that I needed urgently to come... Se mer

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Företagsinformation

  1. Friluftsaffär
  2. Butik med activewear-kläder
  3. Butik för reseffekter
  4. Försäljare av campingutrustning

Om Millets - Hastings

Skrivet av företaget

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktuppgifter

  • 12/13 York Building, TN34 1NN, Hastings, Storbritannien

  • 01424 233589

5,0

Utmärkt

TrustScore 5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

5,0

Alla omdömen

(1 044)

5 615 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Lucy, Phil and Ethan were exemplary

Lucy, Phil, and Ethan looked after me very well. I had a pair of faulty boots to return under warranty. They accepted them without quibble and helped me select a replacement pair. I was impressed by the care taken to ensure I had boots that fitted me well.

15 juni 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Helpful and knowledgeable staff

I went in for a few bits for an upcoming trip. Phil was really helpful. While talking, he asked about the rucksack I'd purchased from another branch and he explained it should be fitted to me, which the other branch hadn't mentioned. He offered to do it for me so I fetched it from the car and he showed me how to fit it and how to pack it which was super helpful. I'll definitely be coming back to this branch for my future purchases.

12 juni 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Harry helped me choose some walking…

Harry helped me choose some walking boots from a good selection. The service was excellent, helpful and knowledgeable. Have purchased quite a lot from this store over the years and I’m very grateful this shop exists as it’s a much better experience than online.

14 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Many thanks to Phil for his help

Many thanks to Phil for his help. He patiently and with great knowledge helped us to choose and fit a backpack. He a made this shopping trip so much easier. Thank you again:-)

6 juni 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Young lady was extremely helpful

Young lady was extremely helpful

19 maj 2026
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Firstly I was really pleased to find a…

Firstly I was really pleased to find a branch of Millets as they have all disappeared near where I live. The Hastings branch is well stocked and welcoming. I particularly needed a replacement for my much worn and loved Merrell walking trainers. There they were and at an excellent price. Phil, served my and gave me excellent advice on fitting and ensuring I'm happy with my purchase. Clearly very knowledgeable and personable.

The whole experience brightened an otherwise wet and windy day.

4 juni 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

We came in to buy a rucksack for our…

We came in to buy a rucksack for our son's first trip away with the cubs. We couldn't fault the service we received, from talking through the different types of bags to settling on one and having it fitted. Phil was really helpful and we came away with two items which fit the bill. Would definitely recommend

16 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Went in today and was served by Harry

Went in today and was served by Harry. I came in with a big list of bits I needed, Harry helped explain all features and benefits of various products so I could make an informed choice, highlighted good offers and alternatives, and even pointed out things I would have otherwise forgot. Good employee, great chap.

3 juni 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

5/5 Great customer service

Popped in today as needed some footwear for an upcoming hiking trip. Sophie was great. Informative and patient and helped me pick out what I needed. Great service. Thank you

31 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Phil was really helpful and…

Phil was really helpful and knowledgeable about the boots he fitted me for and gave lots of advice for my son's upcoming Duke of Edinburgh hike. Thank you!

8 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Amazing customer service!

Amazing customer service from Ethan, he was very helpful in finding our perfect hiking shoes. Very informative giving good tips and recommendations!

9 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Assistant was super helpful and very…

Assistant was super helpful and very informative. Nothing was too much trouble to explain. Made shopping a pleasant experience

23 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Brilliant

Brilliant, thank you!!!

9 maj 2026
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Amazing customer service

Harry helped me find the perfect shoes today and delivered amazing customer service!
Thank you, I will come again :)

20 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Phil was knowledgeable and helpful

Phil was knowledgeable and helpful. He spend plenty of time helping me find the best boots for climbing Snowdon. A really good service

16 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Fantastic customer service and very…

Fantastic customer service and very happy shopping with Scouts discount also very good value. We went for a spork and left with boots, socks and a metal cutlery set! We were served by Phil and my daughter had her feet measured and advice on the best boots for her with best value quality hiking socks. I'm coming back for a Father's day present.

15 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Friendly, informative and helpful service ..

Was served by Harry who was very helpful in guiding me to purchase the right size of hiking boots using the in-store measuring guide.

14 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Excellent service from Phil!

Excellent service from Phil while I was looking for new Berghaus gore-tex jacket. Tried a few on but sadly unable to find the one I liked in my size. Arranged to buy the same at a London store which Phil and his colleague had checked out. Still left with a flask, new penknife and waterproof jacket washing agent.

5 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Phil at Millets Hastings was…

Phil at Millets Hastings was knowledgeable and very helpful when we visited to get my daughters D of E final bits yesterday. Gave us great advice. Thanks

9 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Expedition to Millets Hastings

We went in to Millets in Hastings yesterday for some items for my daughters D of E. We needed a rucksack and drinks bottles. Phil and Lucy were absolutely brilliant. I am the same size as my daughter so they showed me how to put the rucksack on and tighten all the various bits. Great with advice and super helpful! I would definitely go back!

8 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

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