Millets - Hastings Omdömen 

1 044
TrustScore 5 av 5

5,0

12/13 York Building, TN34 1NN Hastings, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We always go to Millets in Hastings for walking shoes and other walking gear. Phil was amazing, actually measuring my husband’s feet-pointing out the discrepancy btwn the 2 feet, observing him walking... Se mer

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Betygsatt 5 av 5 stjärnor

The helpfulness and attentiveness of the young staff member who assisted me in finding the right pair of walking shoes was excellent. He was very skilled at asking the right questions to narrow down t... Se mer

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Betygsatt 5 av 5 stjärnor

I popped into Hastings Millets hoping to buy a light rain coat for my holiday to Northumberland. I wasn't disappointed. Ruby, very kindly, showed me to the various rain coats and showed the difference... Se mer

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Betygsatt 1 av 5 stjärnor

Website stated it was in stock for click & collect. Went into shop told me it never was in stock and had to be ordered in, had to wait three days for some fishing bait that I needed urgently to come... Se mer

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Företagsinformation

  1. Friluftsaffär
  2. Butik med activewear-kläder
  3. Butik för reseffekter
  4. Försäljare av campingutrustning

Om Millets - Hastings

Skrivet av företaget

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktuppgifter

  • 12/13 York Building, TN34 1NN, Hastings, Storbritannien

  • 01424 233589

5,0

Utmärkt

TrustScore 5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

5,0

Alla omdömen

(1 044)

5 615 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

The helpfulness and attentiveness of…

The helpfulness and attentiveness of the young staff member who assisted me in finding the right pair of walking shoes was excellent. He was very skilled at asking the right questions to narrow down the style options and to make sure they fitted me properly. It’s been a very very long time since I have experienced such excellent service he is a credit to the company.

18 augusti 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Ethan was very patient and informative…

Ethan was very patient and informative about the walking shoes. I purchased a pair of Merrell shoes and Ethan was knowledgeable about the different brands and how they differ and what would be best for me.

4 augusti 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

I popped into Hastings Millets hoping…

I popped into Hastings Millets hoping to buy a light rain coat for my holiday to Northumberland. I wasn't disappointed. Ruby, very kindly, showed me to the various rain coats and showed the difference between them. I bought a light green coat, very suitable for summer showers. Thank you

17 augusti 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Waterproof pouch bought easily and effectively

I wanted a soft waterproof “pouch” for my glasses when I am at the swimming pool. I went to Millets in Hastings because I was confident that I could get what I needed there. I did! Great fair priced item plus good (and not “in your face”) service.

17 augusti 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

We always go to Millets in Hastings for…

We always go to Millets in Hastings for walking shoes and other walking gear. Phil was amazing, actually measuring my husband’s feet-pointing out the discrepancy btwn the 2 feet, observing him walking in the shoes and explaining why a particular shape would help his balance. My husband has PCA, a rare visual dementia which impacts strongly on his balance. He was kind, respectful and 100% professional. Brilliant. Thank you Phil. Eastbourne’s loss. Our gain.

14 augusti 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Thank you Ruby

Thank you Ruby. Great service from Ruby, excellent in fact, staff knew their products and it seemed like a bespoke service - top marks !

15 augusti 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Having been repeatedly messed around by…

Having been repeatedly messed around by another company; I really appreciated walking into the Hastings store where I was supported by Phil - who was knowledgeable and quickly and efficiently helped me purchase an ideal Paddle board from a range of choices.

15 augusti 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Phil absolutely smashed it finding me a…

Phil absolutely smashed it finding me a pair of shoes that fit. Took loads of Car measuring my feet. Understood the differences between the two measurements on each foot and explain it carefully. I now have a great pair of shoes to walk through the woods in and my feet are actually comfortable. Thanks very much, Phil.

9 juli 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Was so looked after by Phi on 7th…

Was so looked after by Phi on 7th August in the Hastings Branch. He was so patient, knowledgeable and helpful so that I could make the right decision for me - after all it’s not every day you buy a pair of walking boots!

7 augusti 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Sophie was fantastic

Sophie was fantastic, friends, helpful, knowledgeable, made us want to come back to Millets. Thank you!

1 augusti 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

This shop is a great local resource and…

This shop is a great local resource and the staff are really knowledgable and helpful. They stock Berghaus tents and Lucy helped me weigh up pros and cons of this tent compared with others and gave me an incentive to spend my money right there and then. She recommended helpful extras poles for putting up the awning and advised me on a neat little camp table. I Also purchased a lamp which was very reasonably priced at £5. I tried the lamp and decided to return this and get something of better quality and Phil had lots of helpful info and I’ve now got something by Vango with a nice diffuse light that I can’t wait to use. The tent is excellent for the price. Couldn’t be happier. Thanks guys.

10 juli 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Great service

Great service. Well done!

13 juli 2026
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Shout out to Phil at Millets Hastings!

I popped into look at the Nordic walking poles. Was greeted by Phil. His knowledge on each range and his personal experience is why we must not lose our local shops. I bought them because of his help. We found the right ones for my needs and he even showed me how they all worked separately. An asset to the store for sure. Thanks Phil!

17 juli 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Walking boots for Everest trek

Visited store to buy walking boots for planned trek to Everest Base Camp in a few weeks. I had an idea what we wanted and both Lucy and Phil took a lots of time to each check the fit and advise on different options and suitable sock choices. Very impressed with the time and advice received.

11 juli 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

It was great being served by Phil

It was great being served by Phil. He took time explaining different models of shoes to me. Nice to have someone dedicated to their job.

7 juli 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Click and collect order

I ordered walking sandals to be delivered to my local store. The order process was simple and the sandals were ready to be collected the next day.
Couldn't have been simpler.

19 juni 2026
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Brilliant service! Thanks Phil!

I was served by Phil and he was absolutely brilliant and full of knowledge! Gave me the proper kit needed for a Lake District visit and items that will last a long time. Would highly recommend visiting if you're in need of camping or hiking gear!

1 juni 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Hastings branch

Hastings branch - Sophie and Phil

We visit as my son had a growth spurt the week before his DofE expedition and had outgrown his walking boots.

Phil spent a lot of time ensuring that the boots fit and still had growing room.

Thank you. My son completed his expedition in high heat with no blisters (unlike some of the others). Will definitely be back and have already recommended to many friends.

6 juni 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

The manager and staff were amazing

The manager and staff were amazing. I run a scouts group and needed new tents they went above and beyond to source the tents we required and they helped me load them into my car.

18 juni 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Millets in Hastings has an amazing…

Millets in Hastings has an amazing service. Phil was very helpful and gave an exceptional service.

15 juni 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

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