Millets - Hastings Omdömen 1 014

TrustScore 5 av 5

5,0

12/13 York Building, TN34 1NN Hastings, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Fantastic customer service and very happy shopping with Scouts discount also very good value. We went for a spork and left with boots, socks and a metal cutlery set! We were served by Phil and my daug... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Took my daughter into Millets in Hastings after school to get her kitted out with boots for her DofE, and we genuinely had no idea where to start. Phil stepped in and made the whole process eas... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent service from Phil while I was looking for new Berghaus gore-tex jacket. Tried a few on but sadly unable to find the one I liked in my size. Arranged to buy the same at a London store which P... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I was looking for a good but not too expensive pair of walking boots & asked Ethan for some help. He was knowledgeable about the products & honest with his recommendations. I found the perfect pair fo... Se mer

Företaget har svarat


Företagsinformation

  1. Friluftsaffär
  2. Butik med activewear-kläder
  3. Butik för reseffekter
  4. Försäljare av campingutrustning

Om Millets - Hastings

Skrivet av företaget

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktuppgifter

  • 12/13 York Building, TN34 1NN, Hastings, Storbritannien

  • 01424 233589

5,0

Utmärkt

TrustScore 5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Amazing customer service!

Amazing customer service from Ethan, he was very helpful in finding our perfect hiking shoes. Very informative giving good tips and recommendations!

9 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Assistant was super helpful and very…

Assistant was super helpful and very informative. Nothing was too much trouble to explain. Made shopping a pleasant experience

23 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Brilliant

Brilliant, thank you!!!

9 maj 2026
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Amazing customer service

Harry helped me find the perfect shoes today and delivered amazing customer service!
Thank you, I will come again :)

20 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Phil was knowledgeable and helpful

Phil was knowledgeable and helpful. He spend plenty of time helping me find the best boots for climbing Snowdon. A really good service

16 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Fantastic customer service and very…

Fantastic customer service and very happy shopping with Scouts discount also very good value. We went for a spork and left with boots, socks and a metal cutlery set! We were served by Phil and my daughter had her feet measured and advice on the best boots for her with best value quality hiking socks. I'm coming back for a Father's day present.

15 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Friendly, informative and helpful service ..

Was served by Harry who was very helpful in guiding me to purchase the right size of hiking boots using the in-store measuring guide.

14 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Excellent service from Phil!

Excellent service from Phil while I was looking for new Berghaus gore-tex jacket. Tried a few on but sadly unable to find the one I liked in my size. Arranged to buy the same at a London store which Phil and his colleague had checked out. Still left with a flask, new penknife and waterproof jacket washing agent.

5 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Phil at Millets Hastings was…

Phil at Millets Hastings was knowledgeable and very helpful when we visited to get my daughters D of E final bits yesterday. Gave us great advice. Thanks

9 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Expedition to Millets Hastings

We went in to Millets in Hastings yesterday for some items for my daughters D of E. We needed a rucksack and drinks bottles. Phil and Lucy were absolutely brilliant. I am the same size as my daughter so they showed me how to put the rucksack on and tighten all the various bits. Great with advice and super helpful! I would definitely go back!

8 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Harry and the team were very…

Harry and the team were very knowledgeable and helpful

4 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Fair and helpful staff

I wanted to buy Nikwax which is expensive. The salesman advised me of the 'Spend and get'scheme which reduced the total price of the Nikwax.

5 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Betygsatt 1 av 5 stjärnor

Website stated it was in stock for…

Website stated it was in stock for click & collect. Went into shop told me it never was in stock and had to be ordered in, had to wait three days for some fishing bait that I needed urgently to come to my local store
Would not buy from again

27 april 2026
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Phil made it very easy and clear for…

Phil made it very easy and clear for me. His experience helped answer all my questions and made it easy for me to buy the right gear.

4 maj 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

What fantastic service and knowledge

What fantastic service and knowledge! As we are new to walking and trekking, we went to Millets for a look at walking boots. What we came out with was a lot more knowledge, understanding, and a great pair of walking shoes and socks....who knew the importance of the right socks! The assistant Phil was wonderful, he took his time, asked us the questions he needed to make his recommendation. I cannot recommend Phil enough for anyone who is purchasing shoes or boots. He is an expert in his field and we will no longer be visiting any other shops...there is no need!

30 april 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Easy to order on line and use ‘click &…

Easy to order on line and use ‘click & collect. Order confirmed and advised of time scale for collection.

15 april 2026
Logotyp för Millets - Hastings

Svar från Millets - Hastings

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Phil Saved the Day – Boot Shopping Made Easy at Millets Hastings

Took my daughter into Millets in Hastings after school to get her kitted out with boots for her DofE, and we genuinely had no idea where to start.

Phil stepped in and made the whole process easy. He carefully measured her feet (and double checked to be sure), talked us through the different options, and gave her some really useful advice on how to lace and wear the boots properly – which will make a big difference once she’s out walking.

Great service, friendly approach, and you can tell he knows his stuff.

Would definitely recommend Millets in Hastings for anyone needing outdoor gear – especially when Phil and his team are in.👍🏼

28 april 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

A very happy customer

I was looking for a good but not too expensive pair of walking boots & asked Ethan for some help. He was knowledgeable about the products & honest with his recommendations. I found the perfect pair for my trip up Ben Nevis & also got a very comfortable pair of hiking trousers. Ethan was brilliant from start to finish & I couldn’t be happier with my purchases.

26 april 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Excellent visit

I found what I was looking for and Harry was an excellent salesman: polite, friendly and knowledgeable. He is a credit to the store.

24 april 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Big thankyou to Ethan

Big thankyou to Ethan. At first I wasn’t sure what I was looking for but he assisted and explained everything making it an easy choice. Lovely to have someone who knows what they’re talking about advise on the sale. Deserves a raise. Thankyou :)

22 april 2026
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Millets Customer Care Team

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