Millets - Hastings Omdömen 

1 046
TrustScore 5 av 5

5,0

12/13 York Building, TN34 1NN Hastings, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Ethan was knowledgeable and helpful when I asked to try on some walking boots. He asked about the type of terrain i would need them for and how often I would wear them before explaining the main fea... Se mer

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Betygsatt 5 av 5 stjärnor

Phil was so helpful and understood the issues I was having with my feet and gave me lots of useful tips. He measured my feet and took the time to adjust the straps on the walking sandals so that they... Se mer

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Betygsatt 5 av 5 stjärnor

We always go to Millets in Hastings for walking shoes and other walking gear. Phil was amazing, actually measuring my husband’s feet-pointing out the discrepancy btwn the 2 feet, observing him walking... Se mer

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Betygsatt 1 av 5 stjärnor

Website stated it was in stock for click & collect. Went into shop told me it never was in stock and had to be ordered in, had to wait three days for some fishing bait that I needed urgently to come... Se mer

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Företagsinformation

  1. Friluftsaffär
  2. Butik med activewear-kläder
  3. Butik för reseffekter
  4. Försäljare av campingutrustning

Om Millets - Hastings

Skrivet av företaget

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktuppgifter

  • 12/13 York Building, TN34 1NN, Hastings, Storbritannien

  • 01424 233589

5,0

Utmärkt

TrustScore 5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

5,0

Alla omdömen

(1 046)

5 703 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Went to get a pair of walking boots…

Went to get a pair of walking boots only wanted cheap phil didn't try and up sell asked us full questions and helpful tips

12 september 2025
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Fabulous service at Millets yesterday

Fabulous service at Millets yesterday. Phil was tremendously helpful in sorting out the right walking boots for myself and my husband. He listened to what we needed and made sure we left the shop with the perfect boots. I have just completed a 10 mile walk and my feet feel great. Thanks Phil

11 september 2025
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Purchase of walking shoes

Phil could not have been more helpful and knowledgeable! We most certainly will use Milletts again without hesitation!!!!

4 september 2025
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Great service!

I returned to the Hastings store from my home in Eastbourne after getting outstanding service from Phil last week when I went to buy some walking shoes.
This time he guided me through buying some walking trousers, a waterproof jacket and some walking socks for my holiday in the Peak District next week.
After previously visiting all the other local shops selling similar items I can honestly say I won’t be wasting my time doing so again.
Phil’s knowledge and patience is a credit to both himself and Millets and I am most grateful to him.

9 september 2025
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Phil was an absolute dream

Phil was an absolute dream! Helped me find a new pair of walking shoes and had so much knowledge. It’s been years since I’ve had anyone sell me shoes who knew anything about them. He was really honest about different brands and prices and I really got the sense that he was trying to find the right fit for me rather than making me buy the most expensive shoe. Lucky Hastings to have a Phil!

9 september 2025
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Harry was very helpful which helped us…

Harry was very helpful which helped us to purchase the right items thank you

8 september 2025
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Phil our shop assistant was so…

Phil our shop assistant was so knowledgeable and helpful - we couldn’t have asked for a better experience.

6 september 2025
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Phil provided outstanding service…

Phil provided outstanding service earlier this week at your Hastings store when I purchased two pairs of walking shoes and a ruck sack. He was knowledgeable and had super communion skills. Thank you very much Phil
Best wishes Julie

2 september 2025
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Very helpful and friendly advice

Very helpful and friendly advice. Thank you Phil, much appreciated.

5 september 2025
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Phil was knowledgeable

Phil was knowledgeable, helpful, friendly and polite. It’s so refreshing to be served by someone who actually understands the products and customers needs

5 september 2025
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

I was served by Phi who was so helpful

I was served by Phi who was so helpful. Explained to me all about walking shoes. Measured my feet and made me try many pairs to finally find one which is amazing.
The service was excellent and I am very pleased.

1 september 2025
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

I was initially served by Phil who just…

I was initially served by Phil who just couldn’t have been more helpful! He took so much time talking to me about what walking boots that would suit my needs and budget. He measured my foot and helped me try on several pairs. He even showed me how to tie the laces properly! I came back the next day to purchase the boots and was served by Lucy. She was just as helpful! I can’t rate the staff enough in this store! I could easily have bought the wrong boot if they hadn’t had been so knowledgeable and accommodating!

2 september 2025
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Knowledgeable sales assistant

Our sales assistant, Ethan, was attentive, friendly and understood our requirements. It was refreshing to have a knowledgeable member of staff and we ended up making our purchases mainly because of his service and advice.

24 augusti 2025
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Great service and phill was very…

Great service and phill was very helpful and knowledgeable.

30 augusti 2025
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service, knowledgeable assistants and proper fitting and advice for footwear purchase.

31 juli 2025
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Went out of my way to help me

Went out of my way to help me. First with buying two coats for my daughter and then later when I needed to return one of them but couldn’t find the receipt. They looked back over transactions and we matched them up with my bank statement and they gave me a full refund. Many other shops would have just refused to give me my money back. I really appreciated the friendly and helpful staff.

14 augusti 2025
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Ethan was very helpful and gave some…

Ethan was very helpful and gave some sensible advice about the shoes i was buying. While team very friendly- service you dont get online! Thanks

10 augusti 2025
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Excellent service from Harry

Excellent service from Harry. Very attentive and helpful!
The other younger colleague was very helpful too.
Thanks

10 augusti 2025
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Pleasant atmosphere and friendly service

I needed some replacement ice packs for my cool bag. I found a good selection of quality packs at aa affordable price. Harry was a great help and gave my purchase his full attention despite the shop being quite busy.

10 augusti 2025
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Betygsatt 5 av 5 stjärnor

Great service from Harry

Great service from Harry. Knowledgeable, friendly and attentive. Good selection and price range.

9 augusti 2025
Omdöme utan inbjudan
Logotyp för Millets - Hastings

Svar från Millets - Hastings

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

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