Michael Poole Estate & Lettings Agents Omdömen 

Michael Poole have done a great job helping us through our purchase which was difficult due to probate.
Stacey Holmes was excellent.

The letting agent was extremely helpful and knowledgeable

I do not understand how this firm is rated 4.8 when 10% of the reviews are 1 star and nearly all are complain about misrepresentation. I HAVE COMPLAINED TO TRUSTPILOT ABOUT THIS BUT HAVE BEEN IGNORED. Estate Agents generally hide behind caveat emptor rules to enable the vendor to hide undesirable aspect of the property for sale. But this the first time (and I have bought and sold many houses in my life time) I have come across a fact stated in a advert that was known to be untrue by the agent. I complained to the Managing director Richard Poole by email and written letter but both were ignored. However copies of these sent to the auctioneer were acted upon. Personally I will avoid this estate agent and recommend others to do so.

Great service from Emma and Isobel

My experience was amazing. My estate agent( Ruby Townsend) she's very accommodating. If you email her, she replies right away I had no problems at all. If ever I will buy or sell a house in the future,I will choose Michael Poole to handle it. Thanks Ruby, you're amazing.

I can’t recommend Matthew Hunt at Michael Poole Estate Agents enough. He did a fantastic job valuing my property, which has a lot of unique and complex features. Matthew was incredibly thorough, professional, and knowledgeable, taking real care to understand the details before providing a well‑researched valuation.

Once the house went on the market, Jack and Leanne at the Ingleby Barwick branch were equally brilliant—friendly, supportive, and professional throughout. They helped us secure a sale we were very pleased with. From start to finish, Michael Poole have been exceptional, and I’d highly recommend them to anyone.

We sold our house with Leanne in Michael Poole in Ingleby Barwick. The whole experience from meeting Derek at valuation to successfully selling our house in a few days with Leanne was excellent. Very professional company & communication was great, always being kept up to date. Thank You

I had in the past used Michael Poole as a leasing agent and found them to be effective and professional. Selling my rental property from overseas (Canada) was made relatively easy thanks to the expertise and professionalism of the Michael Poole Eston Team. I have no hesitation in recommending the Michael Poole Eston team as first class leasing, property management and selling agents.
Mike from Canada.

From start to finish the service I have received from Michael Poole in Guisborough has been exceptional. From marketing my property through to its sale in no time at all, was kept updated frequently on the progress of the sale and carried out all necessary checks etc.
Great service thanks.

We recently had the pleasure of working with Sarah Jarvis (Lettings manager) she walked us through securing our first rental and went above and beyond in understanding our needs and worries.

Nothing was too much for her and her quick responses really helped settle our nerves.

We would fully recommend choosing Michael Poole Lettings. Thank you so much.

We sold a few properties with Michael Poole and from start to finish had excellent service.
Within our area this is the only agents we would use to sell in the future, their hard working teams and decoration is second to none.
We were thrilled with the whole process, from meeting them, the photos were of high quality, the property walk through made it easy to explore and understand the lay out of the properties.
A big bonus no matter what day we would always get through by phone or email, we look forward to working with them again.

We used Micharl Poole to sell my late fathers property. The service was professional throughout and I have no complaints whatsoever. I dealt mainly with Stacey who was always polite, professional and curtious. Stacey was always quick to respond and proactive in keeping me updated throughout the whole process. I dealt with a couple of other people on occasions where Stacey was unavailable and they too were helpful and passed on information when required to do so. The Bungalow sold today I would use Michael Poole again in the future.

The Thornaby team were helpful and,always
available to answer any questions. They went the extra mile to help and keep us informed. Jack was especally helpful.

Helen and the team from the eston branch have been amazing.Efficient, friendly and professional. Helen has dealt with the progression of the sale of my property and I cannot thank her enough. Helen has been so kind and professional throughout the sale and has really gone above and beyond . Welldone to all the team at eston keep doing what your doing 👏. First class service.

We have just completed our sale with Michael Poole and the whole experience has been conducted professionally and timely, with regular communication and updates on progress.
A special mention for Stacey who provided a great personal service.
Would definitely recommend their services and use in the future.

This is the second time we used Michael Poole and I have to say our experience has been brilliant. Absolutely seamless, the team communicated with us every step of the way - they always picked up the phone when I called. I could not recommend them enough.

In the process of selling my home with Michael Poole Ingelby Barwick and have no complaints so far! Jack has been very helpful and has kept me updated all the way through everything, even managed to get my offer up to the amount i wanted without me having to intervene! :)

Jack Johnson has been brilliant from the moment I first spoke to him about the house. From helping us through the offer being accepted to supporting us with the ongoing process, he’s been constantly on the ball and always keeping things moving. He’s been great at chasing solicitors, keeping us updated, and making the whole process feel much less stressful. Really appreciate all his help so far and would definitely recommend him.

Renting through Michael Poole has been a great experience, and the service provided has been excellent. In particular, Aiden Lech-Allen was professional throughout the whole process of showing me around the property. He kept in regular contact, was friendly and easy to speak to, and made me feel completely at ease. He answered all of my questions about renting and was extremely helpful. I would highly recommend both Michael Poole and Aiden to anyone looking for a smooth and stress-free experience.

Helen has been extremely helpful, even my silly questions were answered with professionalism. It’s stressful buying and selling at the same time but if I need any advice Helen has been very supportive.