Michael Poole Estate & Lettings Agents Omdömen 217

Sarah in the Lettings department at the Billingham branch has been extremely helpful and provided valuable information regarding the rental of our property. I highly recommend her services.

The staff are always very helpful, professional, efficient and friendly. Nothing was ever too much trouble for them.

Very professional from the onset. Due diligence done regarding the property. First class service. Kept us informed every step of the way ensuring a smooth process.

I have just sold my house using Michael Poole I dealt with Craig throughout he always picked up my calls when I had questions /queries kept me informed at all times. Overall great experience would recommend.

Michael Poole have been excellent throughout my house purchase. Jack has kept me updated along the way. It was lovely to receive a welcome pack when I collected my keys of tea, washing kit etc which are staples of when you set a house up. Thoroughly reccomend.

I had the pleasure of having Tom McCaffrey and Ruby Townsend help me throughout the sale of my property. Their communication was excellent, making sure I was receiving updates with every step of the process, and they found me a buyer for the exact price I wanted very quickly. As I was unable to travel to the property due to busy schedule and personal reasons, the Michael Poole Team took care of everything on my behalf, making sure I received pictures I needed for the documentation process, doing the viewings, and providing the keys to the new landlord and going above and beyond anything I needed guidance or support on. My experience with the Michael Poole team has been excellent and I can only thank them for everything, highly recommend them.

Barely did a thing, great service, job done asap, not a single issue. Just had to pack up and move. Highly recommend

Very helpful staff, efficient handling of property sale & they kept me informed on progress on all steps.

We couldn’t thank Oliver Anderson at the Ingleby Barwick branch enough he made the transition from enquiry about the property to moving in to the property so simple. We would definitely recommend Michael Poole these guys are excellent 👍

Exceptional service provided by Michael Poole estate agents in Yarm. We finalised our purchase in Feb 2026 having started the process in Aug 2025. Due to chain issues and Solicitors not communicating we were at times at our wits end. Stacey Holmes (Negotiator) really went above and beyond to help and provide reassurance during this process. When Solicitors weren’t talking she was chasing. When time periods went by with no news she checked we were ok. If she said she was going to do something you had an update the same day. Had the other parties worked as diligently and professionally I’m sure we would have completed much sooner. Highly recommend without hesitation.

Very professional and friendly service. All questions answered and very knowledgeable

Me and my husband are buying our first home and the team at Michael Poole (Guisborough) have been amazing; particularly Emma, Sophie & Alisha !! They’ve all gone above and beyond to make the experience stress free and exciting. We look forward to our new adventure and cannot thank the team enough! Thank you:)!~

Debbie extremely helpful. Kept up -to-date every step of the way in a stressful circumstance. Would highly recoomend.

Sarah has been brilliant!!!! So helpful and patient with me as being a first time private tenant, can't praise her enough.

Excellent service from start to finish from the Yarm Branch! The team are great and I can't speak highly enough of Stacey, she's wonderful to work with and always kept us informed throughout the whole process. A big Thank you!! 😊

Wonderful service, smooth and easy transition. 10 stars

Excellent service via Stacey on the purchase of my new home, kept me regularly informed with updates & was always very pleasant.
If I should want to sell in the future i would definitely be choosing them. Thank you.

This is the worst agent I have ever worked with. Supposedly acting for us, this estate agent, I feel, was dishonest and misleading….protecting a chain to our detriment (not informing us that they had the entire chain) . Ill advising and recommending that we fund unnecessary surveys and ,I suspect , sharing privileged information to prospective buyers. In my opinion they were unprofessional, dishonest, bad communicators and the only agent I have ever known to charge for photographs and their own failures!

Great service received from Michael Poole (Middlesborough), Craig was excellent throughout the beginning/end of process.

Really good service by Michael Poole's team. Alisha was a constant throughout and kept us updated.