Stuffed my order.up lied about cropping.gave me half a phot whichbi payed hundreds of dollars forthen phew every made up excuse on the planet to avoid giving me my money back.theae people are appaulin... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I spent some time searching for images that would help in a family history thing I'm doing. I found 2 images that instantly resonated with persons and timeline period. I initially looked for 6×4 image... Se mer
Företaget har svarat
Excellent customer care. Items are very good quality. Turnaround time from placing order to shipping out is very quick. E mail updates are provided throughout the order process. Very helpful with quer... Se mer
Företaget har svarat
This was the third canvas i have purchased from this company which sadly arrived marked, however ,within 1 day ,a new way was sorted and depatched and arrived looking fabulous. Excellent service as al... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Founded in 2002, Media Storehouse is a family run supplier of wall art and prints. Our prints are on high quality archival paper with 100% money back guarantees. We believe great art should be accessible, personal and lasting. That's why we have spent over 20 years curating one of the world's most diverse collections of prints. From iconic moments in sport and history to fine art, wildlife photography and vintage travel posters We partner with leading picture libraries, archives, museums, and photographers to produce premium prints, frames, puzzles and photo gifts from professional labs in the UK, USA, Europe, and Australia. Today we work directly with picture libraries, archives, museums, and photographers around the world to bring curated photography into homes and offices.
Kontaktuppgifter
Unit 501, Wenta Business Centre, Colne Way, Watford, WD24 7ND, London, Storbritannien
- +44 (0) 1923 988877
- sales@mediastorehouse.com
- www.mediastorehouse.com
4,4
Utmärkt
310 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Image size
I ordered an 8x10 photo, it happens to be a photo of my brother from 1967. The actual image size of the photo is 6-1/2 by 10. You should use the image size of a photo in your descriptions.
25 juli 2025
Svar från Media Storehouse
Thank you for your feedback Kathleen.
Our aim is to provide clear and detailed product descriptions, images, and specifications on our website to help customers make informed decisions, and we encourage all customers to review this information before placing an order.
Each print is made to order, and the final image layout depends on the aspect ratio of the original photograph compared to the selected product size. To accommodate this, we offer two layout options: Print the Entire Image or Zoom and Crop. Only one can be selected, and we provide a clear visual preview of the layout at the product page stage and again in the shopping cart, where cropping adjustments can also be made.
We can confirm that your order was produced exactly to the specifications selected at checkout and hope this explanation clarifies the situation.
Svar från Media Storehouse
Thank you for your feedback — we're so pleased to hear you were totally satisfied Adam.
Excellent image and framing
Easy to navigate site; delivery in time; and image and frame exactly what I ordered
26 juni 2025
Svar från Media Storehouse
Thank you for your feedback! We're glad to hear you found the site easy to use, your framed print order arrived on time, and everything was just as expected. We really appreciate your support Dan!
prompt efficient service
25 juni 2025
Svar från Media Storehouse
Thank you for your or order and taking time to post this review Greg 🙂
I spent some time searching for images…
I spent some time searching for images that would help in a family history thing I'm doing. I found 2 images that instantly resonated with persons and timeline period. I initially looked for 6×4 image size, but nothing came up. I chose as alternative larger prints in card form which are superb. Reasonably priced too. Both in black and white really enhance the look and feel that I wanted to help bring late family members childhood, for me, to life. Thankyou Media Storehouse 💫
27 juni 2025
Svar från Media Storehouse
Thank you so much for your thoughtful review Angela! We're delighted to hear that our images helped bring your family history project to life. It’s wonderful that the prints captured the feeling you were after, and we truly appreciate your kind words and support 🙂
Item arrived damage but was immediately…
Item arrived damage but was immediately replaced following my email and photo of the damaged mount.
27 juni 2025
Svar från Media Storehouse
Thank you for your feedback and for choosing Media Storehouse! We’re very sorry your item arrived damaged, but we’re glad we could resolve the issue quickly for you. Your satisfaction is very important to us, and we appreciate you giving us the opportunity to make things right Caroline 🙂
Wonderful product and speedy delivery…
Wonderful product and speedy delivery time thank you.Great Service as always 👍🏻👏🏻🤝🏻
26 juni 2025
Svar från Media Storehouse
Thank you for taking the time to share your feedback about your recent purchase from Media Storehouse Miles. We truly appreciate your comments and are committed to maintaining high standards in both our art print quality and delivery service 🙂
I am finding the jigsaw difficult
I am finding the jigsaw difficult . However I will overcome this . I am pleased with the quality of the pieces. Is there a video of the jigsaw being made ?
Thank you.
25 juni 2025
Svar från Media Storehouse
Thank you so much for your feedback Alan.
We're delighted to hear you're happy with the quality of the jigsaw pieces. While we don’t currently have a video we understand that black and white puzzles can be especially challenging. Here are some tips that might help:
Sort by shape and edge: Since color cues are limited, focus on sorting pieces by shape—look for straight edges to build the border first, and group pieces by the type of tabs and blanks they have.
Look for patterns and shades: Even in black and white, there are subtle differences in shading, texture, or printed patterns. Try grouping pieces with similar tones or patterns together.
Work in small sections: Concentrate on assembling small, manageable areas and then connect them together.
Use good lighting: Bright, even lighting can help you spot subtle differences between pieces.
Be patient and take breaks: Sometimes a fresh look after a short break can make a big difference!
Happy puzzling—you’ve got this 🧩
Svar från Media Storehouse
Thank you so much for your wonderful feedback!
We're delighted to hear that you found our service easy to use and that you’re happy with the packaging and ttracepics framed prints. Your satisfaction means a lot to us, and we look forward to serving you again in the future Chrissy 🙂
Svar från Media Storehouse
Thank you for your 5-star review Robert.
At Media Storehouse, we take great pride in producing high-quality prints using premium materials and expert printing techniques to ensure your prints look beautiful for years to come. We also strive to process and ship orders quickly and securely so you can enjoy your new art print without delay. Your feedback motivates us to maintain these high standards, and we look forward to serving you again 🙂
Dear Media Storehouse
Dear Media Storehouse,
I am writing to express my frustration regarding an order I placed 20 days ago — a painting I was very much looking forward to receiving.
Unfortunately, I have no idea where the package is, when (or if) it will arrive, and tracking information has been of no help. I have also been unable to get in touch with Royal Mail, which has been a terrible experience in itself. Their service has been extremely disappointing.
I would appreciate your urgent assistance in locating my order and providing a clear update. If delivery cannot be guaranteed within a reasonable time, I would like to discuss a refund.
Looking forward to your prompt reply.
27 maj 2025
Svar från Media Storehouse
Thank you for reaching out here Alex.
Please be assured that we are currently investigating the whereabouts of your order and have also sent you a direct message with further details and will keep you updated directly as soon as we have more information.
If we are unable to confirm delivery within a reasonable timeframe, we will certainly discuss suitable next steps, including the option of a complimentary replacement or a refund.
Thank you again for bringing this to our attention — we’re doing all we can to resolve it swiftly.
Great value experience service would…
Great value experience service would definitely use them again
17 maj 2025
Omdöme utan inbjudan
Svar från Media Storehouse
Thank you so much for your kind review! We're delighted to hear you found the service great value and had a positive experience. We really appreciate your support and look forward to welcoming you back again!
Svar från Media Storehouse
Thank you so much for your kind words Jackie! We're thrilled to hear you were pleased with our fast service and photo mounting quality. We truly appreciate your support and look forward to serving you again.
The perfect picture every time.
Always a great source of material for the absolutely perfect card for just about any occasion. To the delight of the respective recipients!
27 maj 2025
Svar från Media Storehouse
Thank you so much for your wonderful feedback Julie! We're thrilled to hear that you consistently find the perfect greetings card for every occasion in our collections. It means a lot to know that our cards help bring joy to your recipients. We truly appreciate your support and look forward to helping you celebrate many more special moments!
Svar från Media Storehouse
Thank you for your feedback! We're glad you were pleased with your order and appreciate your recommendation too Gavin 🙂
Svar från Media Storehouse
Thank you so much for your kind words and recommendation to! We're delighted you had a great experience 🙂
Svar från Media Storehouse
Thank you so much for your kind feedback Anthony! We're pleased to hear the prints were great and looking forward to serving you again 🙂
Svar från Media Storehouse
Thank you for your feedback! We're glad to hear you’re happy with the quality of your canvas art print. We hope it brings a beautiful touch to your space Laura 🙂
I got exactly what I wanted
I got exactly what I wanted. A perfectly framed art print of my chosen subject that looks exactly as it does in the website mockup. It's rare that you get exactly what you want when you order stuff online. The prices are just right, too. ADDENDUM: the very day after this review was eyeballed, the prices shot up by up to $30 per print. LOL - clearly, in the world of marketing "the price is right" means "we can charge more for this". OK - the price is no longer right so I will not be ordering any more
28 april 2025
Svar från Media Storehouse
Thank you for your pdated review and again for your kind words about the quality of our art prints. We’re so pleased to hear that you received exactly what you wanted and that the product met your expectations.
We would also like to apologise for any confusion regarding our pricing. However, we can confirm that we have not increased our prices. From time to time, factors such as website glitches, or viewing products on our UK or US stores can cause price differences to appear, but there has been no intentional price increase on our part.
We hope this explanaiton helps. We truly value your support and hope to have the opportunity to serve you again in the future.
I appreciated the quick delivery and the picture matched the one I had seen on the web.
I appreciate
28 april 2025
Svar från Media Storehouse
Thank you for your feedback! We're glad you were happy with the quick delivery and that the poster print from the Alamy collection matched your expectations. We appreciate your support Danielle 🙂
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.