Media Storehouse Omdömen 

310
•
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Stuffed my order.up lied about cropping.gave me half a phot whichbi payed hundreds of dollars forthen phew every made up excuse on the planet to avoid giving me my money back.theae people are appaulin... Se mer

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Betygsatt 5 av 5 stjärnor

I spent some time searching for images that would help in a family history thing I'm doing. I found 2 images that instantly resonated with persons and timeline period. I initially looked for 6×4 image... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent customer care. Items are very good quality. Turnaround time from placing order to shipping out is very quick. E mail updates are provided throughout the order process. Very helpful with quer... Se mer

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Betygsatt 5 av 5 stjärnor

This was the third canvas i have purchased from this company which sadly arrived marked, however ,within 1 day ,a new way was sorted and depatched and arrived looking fabulous. Excellent service as al... Se mer

Företaget har svarat

Företagsinformation

  1. Film- och fotobibliotek

Skrivet av företaget

Founded in 2002, Media Storehouse is a family run supplier of wall art and prints. Our prints are on high quality archival paper with 100% money back guarantees. We believe great art should be accessible, personal and lasting. That's why we have spent over 20 years curating one of the world's most diverse collections of prints. From iconic moments in sport and history to fine art, wildlife photography and vintage travel posters We partner with leading picture libraries, archives, museums, and photographers to produce premium prints, frames, puzzles and photo gifts from professional labs in the UK, USA, Europe, and Australia. Today we work directly with picture libraries, archives, museums, and photographers around the world to bring curated photography into homes and offices.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

310 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(310)

78 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Simple ordering

Simple ordering
Good packaging
Print exactly as expected

25 september 2026
Logotyp för Media Storehouse

Svar från Media Storehouse

Thank you for your lovely feedback Anne . We’re delighted to hear that you found the ordering process simple, were pleased with the packaging, and that your print was exactly as expected. We really appreciate your support and hope you enjoy your print for many years to come 🙂

Betygsatt 5 av 5 stjärnor

Looks Classy

Kept updated with the order.
Arrived on time, very well packaged.
Great quality of the print and framing,
Looks classy.

25 september 2026
Logotyp för Media Storehouse

Svar från Media Storehouse

Thank you for your wonderful feedback Maureen . We’re delighted to hear that your framed print arrived safely and on time. It’s fantastic to know you’re so pleased with the quality of both the print and framing, and that you feel it looks classy. We really appreciate your support and hope you enjoy it for many years to come 🙂

Betygsatt 5 av 5 stjärnor

Good product as described efficient…

Good product as described efficient service

24 september 2026
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Svar från Media Storehouse

Thank you for your feedback Ronald. We’re delighted to hear you’re pleased with your framed print. We really appreciate your support and hope you enjoy your artwork for many years to come 🙂

Betygsatt 5 av 5 stjärnor

Very good

Very good , realy nice poster and fast delivery

1 september 2026
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Svar från Media Storehouse

Thank you so much for your feedback. We're delighted to hear that your’re pleased with your FlightGlobal print. We really appreciate your support and hope you enjoy your framed print for many years to come Willem 🙂

Betygsatt 4 av 5 stjärnor

The print I ordered looked as I…

The print I ordered looked as I expected. Fortunately, it did arrive safely even though the box you packed it in was not sealed.

28 augusti 2026
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Svar från Media Storehouse

Thank you for your feedback. We're pleased to hear that your print was as expected and arrived safely.

We're sorry to hear that the packaging was not properly sealed. We take care to package our products securely for transit, so we appreciate you bringing this to our attention and will pass your comments on to our packing team.

Thank you again for taking the time to share your experience Linda 🙂

Betygsatt 5 av 5 stjärnor

THEY ARE EXCELLENT

THEY ARE EXCELLENT. THEY DISPATCH QUICK. YOU GET QUICK AND THEY SELL LOVELY HISTORIC IMAGES

26 augusti 2026
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Svar från Media Storehouse

Thank you so much for your lovely feedback Vicki! It’s lovely to hear that you enjoy our historic images and have been pleased with the quick dispatch and delivery. We’re passionate about making fascinating images from the past accessible, so it’s especially rewarding to know you’re enjoying our collection. Thank you for choosing Media Storehouse and for your continued support 🙂

Betygsatt 5 av 5 stjärnor

Excellent print quality, service…

The quality of the prints is most impressive for the value too.
One of my prints was missing from my initial order, I notified customer service of this and I was extremely impressed by a) how soon they replied to me email, b) how quickly and apologetically they sent my missing print out and c) how utterly delightful they were to deal with.

26 augusti 2026
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Svar från Media Storehouse

Thank you so much for your wonderful and thoughtful review. We’re delighted that you’re impressed with the quality and value of our prints, and especially pleased that our customer service team was able to resolve the missing print quickly and make the experience as easy as possible for you.

Your kind comments about our team mean a great deal to us. We’re very proud of the service we provide, and it’s lovely to know this came through in your experience. Thank you for choosing Media Storehouse and for your generous support Catherine 🙂

Betygsatt 5 av 5 stjärnor

Mistakes happen. Thank you for putting mine right.

I accidentally duplicated my order for a framed print, having decided too late that I preferred another one. My request for a cancellation of the second print was dealt with speedily, pleasantly and to my satisfaction.

27 augusti 2026
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Svar från Media Storehouse

Thank you for your kind feedback. We're pleased we could deal with your request quickly and make the process as smooth as possible. We really appreciate your support and hope you enjoy your chosen print Dorothy 🙂

Betygsatt 5 av 5 stjärnor

A wide range of good quality prints

A wide range of good quality prints, good customer service before, during and after delivery and reasonably priced too, overall very satisfied, would definitely recommend.

26 augusti 2026
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Svar från Media Storehouse

Thank you for your feedback. We're delighted to hear you're pleased with the quality of your canvas, our collections, prices and the service you received throughout your experience too.W e really appreciate your recommendation and support Chris 🙂

Betygsatt 5 av 5 stjärnor

Photo arrived very fast

Photo arrived very fast. Exactly what I wanted!

26 augusti 2026
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Svar från Media Storehouse

Thank you for your lovely feedback Jill. We're delighted to hear your photo arrived so quickly and was exactly what you wanted and really appreciate your support 🙂

Betygsatt 5 av 5 stjärnor

Loved the product and speedy delivery

Loved the product and speedy delivery

25 augusti 2026
Logotyp för Media Storehouse

Svar från Media Storehouse

Thank you for your feedback Michael. We're delighted to hear you loved your framed print and and the speedy delivery too. We really appreciate your support 🙂

Betygsatt 5 av 5 stjärnor
Logotyp för Media Storehouse

Svar från Media Storehouse

Thank you for your feedback. We're delighted to hear the puzzle was exactly what you needed and that it arrived on time. We really appreciate your support. Happy puzzling 🙂

Betygsatt 4 av 5 stjärnor

Prompt service in the end

The experience I encountered did not meet my expectations, as the initial item delivered was damaged. Nevertheless, they quickly sent me a replacement. Although the situation was unfortunate, it was resolved swiftly. Overall, their service was professional and timely.

24 augusti 2026
Logotyp för Media Storehouse

Svar från Media Storehouse

Thank you for taking the time to share your experience Phillip.

We're sorry that your original mug arrived damaged, but we're pleased we were able to arrange a replacement quickly and resolve the issue to your satisfaction.

We really appreciate your kind comments about our service and your understanding. Thank you for choosing Media Storehouse 🙂

Betygsatt 5 av 5 stjärnor

Very quick delivery first time I've…

Very quick delivery first time I've used them.

30 juli 2026
Logotyp för Media Storehouse

Svar från Media Storehouse

Thank you for your feedback. We're delighted to hear that you were pleased with the quick delivery of your framed print, especially as this was your first order with us. We really appreciate you choosing Media Storehouse and hope to welcome you back again soon Russell 🙂

Betygsatt 5 av 5 stjärnor

Lovely item

27 juli 2026
Logotyp för Media Storehouse

Svar från Media Storehouse

Thank you for your kind review. We're delighted to hear that you were pleased with your canvas print Peter 🙂

Betygsatt 2 av 5 stjärnor

The pictures were not cut correctly

The pictures were not cut correctly, and the colors were not as brilliant as on the website.

26 juli 2026
Logotyp för Media Storehouse

Svar från Media Storehouse

Thank you for your feedback, and we're sorry to hear that you were disappointed.

Regarding the cutting, could you please send photographs showing the issue to sales@mediastorehouse.com? This will allow us to review them and, if necessary, refer to our production team.

We would like to let you know that for many (not all) prints, there are two layout choices available:

Print the Entire Image – this keeps the full original image visible and may include white borders depending on the image proportions.
Zoom and Crop – this fills the print area more fully by trimming parts of the image edges.

With regard to the colours, all of our prints are professionally reproduced using high-resolution source files and are not edited prior to production, ensuring they remain a true representation of the original artwork. Images displayed online are optimised for viewing on screens and may appear more vibrant due to backlighting of individual devices. Colours can therefore appear differently in print, and variations may also result from individual screen settings.

Thank you again for bringing this to our attention. We appreciate your feedback and look forward to reviewing the photographs.

Betygsatt 3 av 5 stjärnor

I was disappointed in the print I…

I was disappointed in the print I ordered

27 juli 2026
Logotyp för Media Storehouse

Svar från Media Storehouse

We're sorry to hear that you were disappointed with your print.

Our website provides preview images, layout options and size information to help customers choose the most suitable product before ordering. In this case, the print was produced according to the layout selected at the time of purchase. Due to the proportions and resolution of the original image, white borders were necessary to preserve the complete artwork, as further cropping would have removed part of the image.

Many images in our collection are sourced from historic archives and may retain characteristics of the original material, which can differ from modern photographs.

We appreciate your feedback and hope this helps explain the appearance of your print.

Betygsatt 5 av 5 stjärnor

This was the third canvas i have…

This was the third canvas i have purchased from this company which sadly arrived marked, however ,within 1 day ,a new way was sorted and depatched and arrived looking fabulous. Excellent service as always. The quality of each canvas has been just marvellous. I can highly recommend.

28 juli 2026
Logotyp för Media Storehouse

Svar från Media Storehouse

Thank you for your wonderful review and for choosing Media Storehouse for your third canvas. We're sorry that one arrived marked, but glad we could arrange a replacement quickly and that it arrived looking fabulous.

It’s good to hear that you’ve been consistently pleased with the quality of our canvases and service. We truly appreciate your continued support and kind recommendation Linda 🙂

Betygsatt 3 av 5 stjärnor

Packaging

It was easy to order the print and pay for it . It arrived promptly but I was not impressed by the packaging . It was posted flat and had been bent slightly at some stage . Thankfully it didn’t damage the print but easily could have . I assumed it would have come in a tube .

30 juli 2026
Logotyp för Media Storehouse

Svar från Media Storehouse

We're pleased to hear that you found ordering easy and that your print arrived promptly but sorry the packaging was not what you expected. We use various packaging options all designed to protect prints but do appreciate that handling during delivery can sometimes cause damage.

We're glad the print itself was not damaged, and we'll certainly take your comments about the packaging on board. Thank you for taking the time to let us know Paul 🙂

Betygsatt 5 av 5 stjärnor

great picture print

great picture print , prompt delivery , my only concern is sometimes the royal mail postman bends the package even though there is a label on the package saying please do not bend so that is annoying 😕

27 juli 2026
Logotyp för Media Storehouse

Svar från Media Storehouse

Hi Martyn

We take great care to package all of our products using standardised packing procedures designed to protect them during transit. While this is generally very effective, we do rely on our delivery partners to handle each package with the same level of care, and we're sorry this doesn't appear to have happened with your order.

If your print has been damaged, please email photographs of both the print and the packaging to sales@mediastorehouse.com. We'll be happy to review the damage and arrange a replacement for you as quickly as possible 🙂

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