Stuffed my order.up lied about cropping.gave me half a phot whichbi payed hundreds of dollars forthen phew every made up excuse on the planet to avoid giving me my money back.theae people are appaulin... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I spent some time searching for images that would help in a family history thing I'm doing. I found 2 images that instantly resonated with persons and timeline period. I initially looked for 6×4 image... Se mer
Företaget har svarat
Excellent customer care. Items are very good quality. Turnaround time from placing order to shipping out is very quick. E mail updates are provided throughout the order process. Very helpful with quer... Se mer
Företaget har svarat
This was the third canvas i have purchased from this company which sadly arrived marked, however ,within 1 day ,a new way was sorted and depatched and arrived looking fabulous. Excellent service as al... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Founded in 2002, Media Storehouse is a family run supplier of wall art and prints. Our prints are on high quality archival paper with 100% money back guarantees. We believe great art should be accessible, personal and lasting. That's why we have spent over 20 years curating one of the world's most diverse collections of prints. From iconic moments in sport and history to fine art, wildlife photography and vintage travel posters We partner with leading picture libraries, archives, museums, and photographers to produce premium prints, frames, puzzles and photo gifts from professional labs in the UK, USA, Europe, and Australia. Today we work directly with picture libraries, archives, museums, and photographers around the world to bring curated photography into homes and offices.
Kontaktuppgifter
Unit 501, Wenta Business Centre, Colne Way, Watford, WD24 7ND, London, Storbritannien
- +44 (0) 1923 988877
- sales@mediastorehouse.com
- www.mediastorehouse.com
4,4
Utmärkt
310 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service & brilliantly printed…
Excellent service & brilliantly printed posters. Even A0 sizes are superb..Brought from multiple times, and always very pleased with everything. Highly recommended.
27 juli 2026
Svar från Media Storehouse
Thank you for your fantastic review Chris.
We're delighted to hear that you've been consistently pleased with both our service and the quality of our posters. Your continued support and recommendation mean a great deal to us and we look forward to helping you with many more prints in the future 🙂
Seaside pictures …
Picture too expensive for the size,quality of the frame not very good either.
27 juli 2026
Svar från Media Storehouse
Thank you for your feedback Charles.
We publish detailed product specifications and representative roduct images on our website to help customers make an informed purchasing decision before placing an order however are sorry to hear that the product did not meet your expectations.
If there is anything further we can assist you with, please don't hesitate to contact us directly sending messages to sales@mediastorehouse.com.
Media Storehouse means total customer…
Media Storehouse means total customer satisfaction !
They have understood my question, my problem and ... nailed it
23 juli 2026
Svar från Media Storehouse
Thank you so much for your wonderful feedback.
We're thrilled to hear that we were able to understand your needs and provide a solution that met your expectations. Delivering excellent customer service is at the heart of what we do, so your kind words mean a great deal to the entire Media Storehouse team. We truly appreciate your support and look forward to helping you again in the future Stephen 🙂
Small puzzle pieces…
I was surprised that when the 525 piece puzzle arrived it was in a 5" x 7" box. The puzzle pieces were significantly smaller than a regular jigsaw puzzle. And the quality of the picture was a bit of a disappointment. It seemed a fuzzy, not a clear image of the Villa.
23 juli 2026
Svar från Media Storehouse
Thank you for your feedback. We're sorry to hear that the puzzlesdidn't meet your expectations.
Our 525-piece puzzles are produced in a compact format, so the pieces are smaller than those of a standard jigsaw. Our aim is to provide clear and detailed product descriptions, images, and specifications on our website to help customers make informed decisions and we encourage all our customers to review this information before purchasing. High-resolution files are supplied as provided by the original source and are not edited prior to printing and we strive to accurately represent the original artwork in our products, preserving their artistic character and authenticity.
We appreciate you taking the time to share your experience Diane 🫤
Svar från Media Storehouse
Thank you for your kind feedback Pamela. We're happy to hear that you found our service prompt and efficient. We appreciate your support and look forward to serving you again in the future 🙂
I am happy with the Renoir canvas print…
I am happy with the Renoir canvas print I ordered. The parcel was delivered in a reasonable time and arrived in good condition.
25 juni 2026
Svar från Media Storehouse
Thank you for your review Monica. We’re delighted to hear that you’re pleased with your Renoir canvas print.
At Media Storehouse, we strive to deliver quality artwork and a smooth customer experience, so it’s wonderful to know we met your expectations. We hope you enjoy your new artwork for years to come 🙂
Svar från Media Storehouse
Thank you for your feedback. We’re delighted you’re happy with both the poster print quality and our service, and we really appreciate your support Steve 🙂
The image I ordered to round out a set…
The image I ordered to round out a set of flower images already matted and framed is perfect.
26 juni 2026
Svar från Media Storehouse
Thank you for your lovely review Nancy. We're delighted to hear that the image was the perfect addition to your collection and complemented your existing framed flower prints so well. It's always rewarding to know our prints help bring a display together exactly as envisioned. We appreciate your support and hope you enjoy your completed set for many years to come 🙂
Svar från Media Storehouse
Thank you for your feedback Camille.
We're delighted to hear that you were pleased with both the canvas prints and the delivery service. Your support is greatly appreciated, and we're glad we could provide a positive experience.
We look forward to serving you again in the future 🙂
Excellent customer care
Excellent customer care. Items are very good quality. Turnaround time from placing order to shipping out is very quick. E mail updates are provided throughout the order process. Very helpful with queries. E mails answered quickly. Have purchased many items from this company and will continue to do so. I recommend media storehouse without any hesitation.
26 maj 2026
Svar från Media Storehouse
Thank you for your wonderful review and continued support John.
We're delighted to hear that you've consistently been pleased with the quality of our products and our service too. It's also especially rewarding to know our efforts have made a positive difference to your experience. Your recommendation means a great deal, and we truly appreciate your loyalty. We look forward to serving you again 🙂
Take great care when using this…
Take great care when using this company. They use FedEx for deliveries who have the most incredibly long windows for delivery (my current one is sometime today between 8.00am and 10.00pm) with no option at all to trace where on the route the delivery is. I have just moved into the area so have no trusted neighbours to leave the item with. They failed to deliver on Friday last week, citing an incorrect address when it was supplied by me correctly, and the day-long delivery window was the same then. I little imagined when I bought these items that I would end up effectively imprisoned in my home for two whole days.
1 juni 2026
Omdöme utan inbjudan
Svar från Media Storehouse
Thank you for your feedback. We are sorry to hear about the difficulties you have experienced with the delivery of your order.
We understand how frustrating it can be to wait through extended delivery windows and to experience a failed delivery attempt, particularly when you have taken care to provide the correct address details.
If you could please email us directly (sales@mediastorehouse.com) with your order number, we would be happy to investigate the matter further with the carrier and review what may have occurred.
Thank you for bringing this to our attention, and we look forward to hearing from you.
Good quality and reliable delivery.
27 april 2026
Item arrived damaged
Item arrived damaged. Emailed multiple times. Contact number on the website for UK doesn’t work.
Left with a £70 purchase that is faulty and unable to return and or receive a replacement.
4 maj 2026
Omdöme utan inbjudan
Svar från Media Storehouse
We are very sorry to hear that your item arrived damaged and apologise for the frustration this has caused.
We would like to investigate this matter and resolve it for you as quickly as possible. To help our quality control team assess the issue, could you please email (sales@mediastorehouse.com) photographs of the damage, along with images of the packaging and the order number? Photos taken on a mobile phone are perfectly acceptable.
Once we receive the images, we will review the issue promptly and advise on the appropriate resolution. At this stage, there is no need to return the item.
If you have previously contacted us and have not received a response, please accept our apologies. We appreciate your patience and look forward to resolving this matter for you as soon as possible.
Svar från Media Storehouse
Thank you for your kind feedback Astrid.
We're delighted to hear that you found our service both fast and helpful. Providing excellent customer support is very important to us
and we appreciate you taking the time to share your experience and hope to serve you again in the future.
Beat expectations
I’ll be honest, with sites look I really was leary about how good the print was going to be. Thankfully against my expectations the print was great quality and the image very clear! Will definitely be coming here for prints more often!
28 april 2026
Svar från Media Storehouse
Thank you for your honest feedback Kayla.
We’re really pleased to hear that the print exceeded your expectations and that you’re happy with the image clarity and quality. It means a lot to know we’ve been able to turn initial uncertainty into a positive experience.
We truly appreciate your support and look forward to helping you with more prints in the future.
no communication on orders
no communication on orders. they don't answer thier phone and you get no communication email wise. I will not ever buy from them again.
28 april 2026
Svar från Media Storehouse
Hi, sorry you were unhappy with our service. We did reply to all your emails in a timely fashion, plus order progress and shipping emails were also sent. Can you please check your Junk or Spam folder in case they are in there? I have also sent a separate email from my private email address in case that helps.
Likese it might get more in the future
25 mars 2026
Great Customer Service
I mistakenly ordered the wrong print format with a border instead of full page. They reprinted to what I wanted without hesitation. Would recommend.
27 mars 2026
Svar från Media Storehouse
Thanks so much for your feedback Paul – we’re really glad we could sort that for you quickly changing the layout to cropped as you wanted. We appreciate the recommendation and hope you enjoy the print🙂
Fast delivery good updates on delivery
26 mars 2026
Svar från Media Storehouse
We’re delighted to hear that you’re pleased with our service. Thank you - your feedback means a lot to us Amanda 🙂
Very straightforward to order
Very straightforward to order. Items (6 x coffee mugs with photo print) were excellent and professionally made. Items arrived in perfect undamaged condition - very well packaged and are now being used.
26 mars 2026
Svar från Media Storehouse
Thank you for your kind feedback Clive! We’re delighted to hear that the ordering process was straightforward and that you’re pleased with the quality of your products. We truly appreciate your support🙂
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.