We bought the steak deal. Sirloin, fillet and tomahawk. They have all been absolutely fantastic. Top marks and will definitely purchase it again. We also had a gammon joint which was beautiful 😍
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great experience. First time ordering won’t be the last either. Ordered Friday afternoon received Tuesday morning. Very well packed very quick delivery. Got steak pack with free tomahawk fantastic val... Se mer
Företaget har svarat
Ordering was easy through the company’s site and the offers were reasonable priced. Placed my order and was given a delivery date by a company that they use, but delivery was delayed for 24 hrs from t... Se mer
The 4 stars are for the ease of ordering and delivery. Because the review request arrived the day after delivery I have not been able to sample the meats and so cannot comment on them
4,5
Utmärkt
289 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Massive let down
Massive let down first order all 20 steaks massively under weight, complained had to send back to be checked , I can only presume you get lots of issues , you acknowledge that my order was in fact massively underweight , what are your butchers doing ?
Second order arrived in replacement and it’s of poor quality , I can’t be dealing with your poor service and product hence the review .
25 juli 2026
Omdöme utan inbjudan
I made an order for products. Excellent customer service.
I made an order for products. I had a scam email saying they tried to deliver, but there was no one in. I was asked to pay for a redelivery. I was shocked as I was at home. I contacted the farm by email asking if they had tried to deliver. They advised me not to click any link and definitely pay any money. Michael told me that he was looking at my order which was ready to be shipped. It arrived on time and delivered directly to myself early next morning. Perfect packaging, beautiful steaks. Melts in your mouth and very tasty. Excellent customer service. I totally recommend you give Malpas Farm Shop a try. You won’t be disappointed. Thanks again Michael.
23 juli 2026
Omdöme utan inbjudan
Food ordered on a sunday and arrived…
Food ordered on a sunday and arrived promptly on tuesday…perfectly chilled and fresh, we hadca sirlion and ribeye for tea that day and both were very good quality.
23 juli 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for your kind review and for choosing Malpas Farm Shop. We’re so pleased your order arrived promptly, chilled and fresh, and that you enjoyed both the sirloin and ribeye.
Excellent service with prompt delivery
Excellent service with prompt delivery. The quality of the steaks is excellent.
10 juli 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for your kind review. We’re delighted you were pleased with the prompt delivery and the quality of our steaks.
Great quality meat and the customer…
Great quality meat and the customer service is fantastic.
22 juli 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for the wonderful feedback. We’re so pleased you enjoyed the quality of our meat and experienced fantastic customer service from the Malpas Farm Shop team.
Great experience
Great experience. First time ordering won’t be the last either. Ordered Friday afternoon received Tuesday morning. Very well packed very quick delivery. Got steak pack with free tomahawk fantastic value amazing quality and absolutely delicious. Best part for me though was knowing the slaughter method. Would highly recommend this company.
21 juli 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for such a fantastic first-order review. We’re delighted the steak pack and complimentary tomahawk were great value and delicious, and that the delivery and packaging met expectations. It means a lot that our slaughter method gave you confidence too. We look forward to welcoming you back to Malpas Farm Shop.
Absolutely first class meat
Absolutely first class meat, I have had tomahawk, T bone, sirloin steaks plus wagu and normal burgers and sausages and I can honestly say every product has been superb, and great value for money, you would pay nearly double at my local butchers and the meat would not be no where near as good.
21 juli 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for such a brilliant review. We’re thrilled you’ve enjoyed everything from the tomahawk and T-bone to the steaks, burgers and sausages. Hearing that you find Malpas Farm Shop’s meat superb quality and great value means a great deal to us.
Quick delivery
The meat pack was delivered quickly but looked little like the promotional photographs.
The fillet steaks were very odd cuts whereas the photograph implied almost centre cut steaks.
Likewise the medallions looked like flat beef cuts rather than the centre cut photographs promoting the packs.
I tried a fillet and it was okay, nothing special. More Lidl than butchers! Don't think we'll use again.
17 juli 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for your honest feedback. We’re sorry the pack did not meet the expectations created by our promotional photographs. As our cuts are prepared by hand, their shape and appearance can vary from the images, but they should always meet the quality and eating standard we expect. We’re disappointed to hear that your fillet steak felt only average, and we will take your comments on board as we continue to review our packs and product presentation.
I ordered a caveman 60oz stead a 420oz…
I ordered a caveman 60oz stead a 420oz tomahawk some chops bacon and gamon steaks. It cost me over £100 which is a lot for me. It turned up and i put the bacon and caveman in the fridge. The rest went in the freezer. I was very excited to cook my steak and lit my bbq ready for the sear. I opened the steak and there was a punjent fishy vomit smell. I cooked it hoping that it would be ok but the meat was rancid. I contacted the farm and they asked me to send the rest of the meat back which i did. They gave me a refund minus the bacon which we had eaten. Very disapounted and couldnt trust their meat. Wouldnt recomend and deffo wouldnt use them again myself. Somehow spent £20 on a pack of bacon.
12 juli 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for taking the time to leave your review. We’re genuinely sorry to hear that you were disappointed with your experience, particularly as we know you had been looking forward to enjoying your order.
We believe the exceptionally warm weather may have affected one particular item within your order. As a precaution, however, we treated the matter as though the entire order may have been affected. For both your safety and to allow us to investigate fully, we immediately arranged for all of the remaining products to be returned to us.
You chose to receive a refund rather than replacement products, and we processed that refund promptly upon receipt of the returned goods. Thank you for giving us the opportunity to put matters right.
The only item not refunded was the pack of bacon, as this had already been consumed and you advised us that you were very happy with it.
Although the caveman steak had already been disposed of and therefore could not be examined, we did thoroughly inspect every other product that was returned. None of those items showed any evidence that they had been affected, suggesting that if there was an issue, it was isolated to the caveman steak itself. Unfortunately, as that particular item had already been disposed of, we were unable to carry out an inspection of it.
We’re sorry that you experienced this issue, but we’re pleased we were able to resolve the matter promptly in accordance with your wishes.
Great quality steaks
Great quality steaks, competitive prices, fast delivery and service
Used 4 times before and very satisfied
9 juli 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you so much for taking the time to leave us such a lovely review.
We’re delighted to hear you’ve now ordered from us four times and that you’ve been consistently pleased with the quality of our steaks, our prices, and the service you’ve received. Knowing that customers choose to come back to us time and time again is one of the greatest compliments we can receive.
We really appreciate your continued support and look forward to serving you again soon.
The steaks I received were brilliant…
The steaks I received were brilliant for the price. I started with the fillet steak and this was so tender once cooked. I also ordered sirloin steak I have not cooked this yet but as a retired chef I can see the quality and the thickness of the steak it’s going to be good
15 juli 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for taking the time to leave us such a fantastic review.
It’s wonderful to hear that you enjoyed your fillet steak and found it so tender. Receiving such positive feedback from a retired chef is especially appreciated, and we’re delighted that the quality and thickness of the sirloin have already made such a good impression before it’s even reached the pan!
We hope the sirloin lives up to your expectations, and we look forward to supplying you again in the future.
Great steaks and amazing prices
Great steaks and amazing prices . They make the supermarket steaks look tiny .
This is the only place I buy my steaks from .
11 juli 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you so much for your fantastic review.
We’re delighted to hear you’re enjoying our steaks and that you think they offer such great value. We do like to think our steaks make supermarket offerings look a little on the modest side!
It means a great deal to us that you’ve chosen us as your go-to butcher for steaks. Thank you for your continued support, and we look forward to supplying you again very soon.
This is the third time in as many weeks…
This is the third time in as many weeks I have ordered from Malpas Farm Shop and the quality of the purchase was second to none , the meat arrived well packed with cooling bags inside the box and the Lamb was simply devine , so much so I have ordered more to arrive on Thursday for a family barbecue this weekend
3 juli 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you so much for your wonderful review.
Three orders in as many weeks is an incredible compliment, and we’re absolutely delighted that you’ve been so pleased with the quality of the meat. It’s also great to hear that your order arrived well chilled and that the lamb was such a success.
We’re chuffed that you’ve chosen us again for your family barbecue this weekend, and we hope everyone enjoys the feast. Thank you once again for your continued support—we really do appreciate it.
Excellent quality meat that arrives…
Excellent quality meat that arrives well packaged and within 48hrs. The fillet steak in particular was just incredible seared on the BBQ!
11 juli 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you so much for your fantastic review.
We’re delighted to hear that your order arrived promptly and well packaged, and that you were so pleased with the quality of the meat. It’s especially lovely to hear your comments about the fillet steak – there’s nothing quite like a perfectly seared fillet on the barbecue!
We really appreciate your support and look forward to supplying you again soon.
Malpas Farm Shop
I have place orders on several occasions and haven’t been disappointed with any of the products I’ve received you get a personal service from start to the finish of your order arriving at your door . You are kept up to date with the progress of your order and you receive details of your order arriving at your address
12 juli 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you so much for your wonderful review.
We’re delighted to hear that you’ve ordered from us on several occasions and have never been disappointed. It means a great deal to know that you’ve appreciated not only the quality of our products, but also the personal service and communication throughout your order.
We believe keeping our customers informed every step of the way is just as important as delivering great-quality meat, so it’s lovely to know this has made a difference.
Thank you once again for your continued support. We look forward to supplying you again soon.
Package was delivered & all in great…
Package was delivered & all in great condition, cooked the Tomahawk & a couple of fillets & both top notch 👌 😊
8 juli 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for your fantastic review.
We’re delighted to hear that your order arrived in great condition and that you enjoyed both the tomahawk and the fillet steaks. It’s always wonderful to hear that our steaks have hit the mark, especially when they’ve been cooked on the barbecue.
Thank you for choosing Malpas Farm Shop. We really appreciate your support and look forward to supplying you again soon.
Everything was spot on
Everything was spot on delivered on time opened box all still frozen and the meat was perfect so I would very much recommend
8 juli 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you so much for your wonderful review.
We’re delighted to hear that everything was spot on, from the timely delivery to the condition of your order on arrival. It’s great to know your meat arrived perfectly chilled and lived up to your expectations.
Thank you for your recommendation—it really does mean a great deal to us. We look forward to supplying you again soon.
First class service and communication…
First class service and communication and fantastic cuts of meat
7 juli 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you very much for your fantastic review.
We’re delighted to hear that you were pleased with both our service and communication, as well as the quality of the meat. We work hard to provide a first-class experience from the moment an order is placed until it’s delivered, so it’s wonderful to know we’ve achieved that for you.
Thank you for your support. We look forward to supplying you again soon.
Great butcher
On time delivery and great quality meat. Boerewors is exceptional
3 juli 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for your fantastic review.
We’re delighted to hear that your order arrived on time and that you were so pleased with the quality of the meat. It’s especially lovely to hear your comments about our boerewors. They're a new sausage we've only recently started making we’re very proud of it, so it’s wonderful to know you found it exceptional.
Thank you for your support. We look forward to supplying you again soon.
Really poor steak
I'm surprised it got here at all with the use of DPD. The packaging wasn't sealed properly, and it was leaking all over the place. But that was all nothing compared to the poor quality the meat. It's a shame I can't include a photo of the fillet steak. It's is full of thick sinew and fat. As far from a fillet as you can possibly get. I would not give this to my dog, let alone eat it myself.
No self-respecting butcher would even contemplate letting this be sent to a customer. It's not even an off-cut - it's just a plainly horrible piece of meat. The rest is the same. What a waste of money.
3 juli 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
We’re very sorry to read your review. We don’t appear to have received any direct contact from you regarding these concerns, so we’re disappointed to hear about your experience in this way.
We take comments about both the quality of our products and their condition on arrival extremely seriously, and we’d genuinely welcome the opportunity to investigate this further for you.
Please contact us at office@malpasfarmshop.co.uk, quoting your order details if possible, and a member of our team will be more than happy to look into this with you and work towards a resolution.
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