Used Malpas Farm Shop for the first time. Ordering was easy offering a wide range of meat products. We ordered a large amount of steak. Delivery was great, they gave me plenty of updates as to when it... Se mer
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Det här tycker kunderna
The meat pack was delivered quickly but looked little like the promotional photographs. The fillet steaks were very odd cuts whereas the photograph implied almost centre cut steaks. Likewise the... Se mer
Företaget har svarat
Ordering was easy through the company’s site and the offers were reasonable priced. Placed my order and was given a delivery date by a company that they use, but delivery was delayed for 24 hrs from t... Se mer
Always a great service, Tomahawk steaks are our favourite, but I also love the Pork joint. Freezer is full of delicious products from Malpas
4,5
Utmärkt
292 omdömen
Ingen aktuell inbjudningshistorik
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Har besvarat 40 % av sina negativa omdömen
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Fantastic service
Fantastic service, I called the store before ordering as it was a last min order for Father’s Day! They pulled out all the stops and I received everything very well packed, but most of all the steaks are Amazing!! So tasty will definitely be ordering again, thank you!
18 juni 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Fantastic service, I called the store before ordering as it was a last min order for Father’s Day! They pulled out all the stops and I received everything very well packed, but most of all the steaks are Amazing!! So tasty will definitely be ordering again, thank you!
Always great service and quality from…
Always great service and quality from these guys highly recommended
21 juni 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for your wonderful review.
We’re delighted to hear that you’ve consistently received great service and quality from us. Comments like yours mean a great deal to the whole team, who work hard to ensure every order meets the high standards our customers expect.
Thank you for your recommendation and for your continued support. We look forward to serving you again soon.
Foul smelling spoiled meat…
I purchased my first order a meat box and the first thing I noticed when I opened the steak was an odour that I couldn't put my finger on what it was, I thought maybe it was just the blood and being vacuum packed so we did eat it hesitantly thank god we were ok but it was tough. The same thing happened with the rest of the box thank god it was only a small box, we didn't eat the rump as this was even worse smelling of the same foul smell. A month later three of us decided to give it another go so we visited the shop and had a brevett each plus some other bits sausage and burgers,
The burgers and sausages were ok but the brevett was absolutely vile smelling, it stunk the house out and was like nothing IV ever smelled before, clearly this meat was off, it was stored in the vacuum packaging that it came in and frozen immediately on recieving so stored correctly, besides that how can 3 bramevett steaks for 3 different people stored in 3 different homes all smell the same it is obviously something being sold by malpas. Very disappointed and thank god we didn't risk eating it. Clearly spoiled meat, which can cause salmonella. As a test I put a small piece out for wild animals to eat and guess what it wasn't touched by them either, says it all. That's 3 customers who won't be returning
In response to your reply, yes my order was purchased in store and I didn't contact you as iv seen little evidence on other reviews where anything has been resolved so what was the point you're welcome to have a chat with me no problem with that at all but is there any point as iv a feeling it will be turned back on to me with no resolution hence why I never contacted you. As a regularly user of farm shops and a meat eater of good quality meat since a child I'm aware of good quality or when something isn't up to standard. I'm more disappointed than anything as I thought you were going to be one of my regular go to butchers for quality. Lesson learned if it doesn't smell right play safe and don't eat it.
First of all I'm not going to drive the fairly long distance I live from your shop and back again when there's a high chance nothing will be done like in other cases stated on your reviews.
Secondly you compare yourself to being superior to various supermarkets which is not a like for like comparison.
I don't support supermarkets I support farmers and farm shop produce for all my meat so a like for like comparison to other farms would be a fairer comparison.
As I said before I use various farms f for all my meat but if I come across a new one( to me) i.like to try different places which is how I came to try malpas.
I appreciate you offer of speaking to you which I'm happy to do but I find it pointless because I took the rest of the foul smelling meat from freezer and cooked it for the wild animals I did say this iny first comment even they didn't eat it so it was binned.
Im aware of what vacuum packed meat smells like which does not represent spoilage smell like the meat I had from malpas did.
I appreciate your response to my comments but as a genuine person I have to stand by my findings and won't be returning neither will my 2 friends who also had the same issue.
Im sure you won't miss 3 customers if you are so well used with an outstanding reputation.
Reply. You cannot investigate the matter if it is in the bin due to animals not eating it so how can you resolve it.
I will call you right now but IV nothing different to say
After speaking to the owner today who was very pleasant and obliging and and allowed me to explain what had happened with my order, he put his view forward and very kindly resolved the situation to my full satisfaction. Thank you
10 mars 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you very much for taking the time to update your review following our telephone conversation.
It was genuinely a pleasure to have the opportunity to speak with you personally and, more importantly, to resolve the matter to your satisfaction. We really appreciated the time you gave us to explain your experience in full, and I’m grateful that you were willing to listen to our perspective as well.
Whilst we’re naturally disappointed that your initial experiences didn’t meet the standards we strive for, we’re very pleased we were able to reach a satisfactory outcome together. Customer feedback, whether positive or negative, is invaluable to us, as it gives us the opportunity to investigate concerns and continually improve.
Thank you once again for your time, your honesty, and for giving us the opportunity to put things right.
Off meat
We Purchased bavette steak , when we opened the packaging the meat had a strange odour, we thought it must be the cut of meat and just froze the meat , we defrosted some tonight for our evening meal , smelt awful , obviously this meat was spoiled meat , when packaged i do not know ? but it was pungent sour and off blood !!! A fowl lingering smell that does not dissapate , took ages to get rid of the smell from our kitchen !!Also we purchased on our visit the free sirloin for £1 offer .. that meat would be great for re-soleing your shoes , it was that tough !! We will definitely NOT be purchasing from this business ever again ...
23 april 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for taking the time to leave a review.
We are very sorry to read of your experience and are disappointed to hear that you were unhappy with both the bavette steak and the sirloin steak purchased during your visit.
Having reviewed our records, we believe these products were purchased in store rather than through our online shop. However, we have been unable to find any previous contact from you regarding these concerns, nor were the products returned to the store for inspection.
In the case of the bavette steak, it is particularly disappointing to read your comments, as concerns relating to product quality and freshness are something we take extremely seriously. Had we been made aware of the issue at the time, we would have welcomed the opportunity to inspect the product and investigate further. Without being able to examine the meat, its packaging, or any photographs of the product, it is unfortunately impossible for us to determine what may have caused the issue you experienced.
Likewise, whilst bavette and sirloin are both cuts that can vary depending on preparation and cooking method, we would certainly have appreciated the opportunity to discuss your concerns regarding the sirloin steak. Our team is always happy to inspect products that customers are unhappy with and, where appropriate, offer a replacement or exchange.
We always encourage customers to contact us directly or return to the store if they are dissatisfied with any aspect of their purchase. This allows us to investigate concerns properly and, most importantly, gives us the opportunity to put things right.
We would still welcome the opportunity to discuss your experience further and better understand the issues you encountered.
The Malpas Farm Shop Team
Excellent service
Excellent service, ribeye steaks were great, will definitely order again
19 juni 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for your fantastic review.
We’re delighted to hear that you were pleased with both the service and the quality of the ribeye steaks. Our team works hard to ensure every order arrives in perfect condition, so it’s always wonderful to receive such positive feedback.
We’re especially pleased that you enjoyed the ribeyes, which remain one of our most popular cuts thanks to their fantastic flavour and marbling.
Thank you once again for taking the time to share your experience. We look forward to serving you again soon.
The Malpas Farm Shop Team
Excellent
Very well packaged with freezer packs,kept both parcels Very cold, fathers day bbq,we cooked both the bavette stake and the bbq brisket joint, absolutely fantastic , had a large order so a long way to go ,thank you will order again
21 juni 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for your wonderful review.
We’re delighted to hear that your order arrived well chilled and that the insulated packaging and ice packs did exactly what they were intended to do.
It’s especially pleasing to hear that the Bavette Steak and BBQ Brisket Joint were a hit at your Father’s Day barbecue. Those are both fantastic cuts when cooked well, and we’re thrilled that they helped make the occasion a success.
Thank you also for placing such a substantial order and for putting your trust in us. Knowing that everything arrived in excellent condition and lived up to expectations means a great deal to our team.
We really appreciate your kind words and look forward to serving you again soon.
The Malpas Farm Shop Team
Very tasty meat
Malpas kept me up to date with my order,the pack arrived on the day I ordered it for and in the 1 hour timeslot given. The ribeye, fillet and sirloin were all very tasty, this was my first order with Malpas but it won't be my last
20 juni 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for taking the time to leave such a wonderful review.
We’re delighted to hear that your first experience with Malpas Farm Shop was such a positive one. It’s fantastic to know that we kept you informed throughout the process, that your delivery arrived exactly when expected, and that you enjoyed the ribeye, fillet and sirloin steaks.
We firmly believe that great quality meat deserves great service to match, so it’s particularly pleasing to hear that both aspects met your expectations.
Thank you for choosing us for your first order. We’re thrilled to hear it won’t be your last, and we look forward to serving you again very soon.
Overall experience review
Order arrived on time and is packaged very well. Tomahawk steaks were nice. Brisket was a bit tuff and I cooked it slow on low heat. Also ordered the African Sausage wheel, which we didn’t like but this could be down to being an acquired taste.
18 juni 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for taking the time to leave us a review.
We’re pleased to hear that your order arrived on time, was well packaged, and that you enjoyed the tomahawk steaks. We take great pride in ensuring our products arrive in excellent condition and are ready to be enjoyed.
We’re sorry to hear that the brisket wasn’t quite as tender as you had hoped. Brisket can vary naturally from animal to animal and, whilst it is a cut that rewards low and slow cooking, there can occasionally be some variation in texture.
Thank you also for your honest feedback regarding the African Sausage Wheel. It is certainly one of our more distinctive products and, as you rightly point out, the unique blend of spices and flavours can be something of an acquired taste. Whilst it may not have been to your personal preference, we appreciate you giving it a try.
Thank you once again for your balanced and constructive feedback. We hope to have the opportunity to serve you again soon and introduce you to more of the products that have made us a favourite with so many of our customers.
Recommended from a Friend
Recommended from a Friend
Online Ease of Ordering
Communication regarding delivery
13 juni 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for your wonderful review.
We’re delighted to hear that you were recommended to us by a friend. There is no greater compliment a business can receive than being recommended by existing customers, so we’re incredibly grateful for that support.
It’s also fantastic to know that you found the ordering process straightforward and that our communication regarding your delivery met your expectations. We work hard to make the entire experience as smooth and hassle free as possible, from placing an order through to receiving it at your door.
Thank you for choosing Malpas Farm Shop. We truly appreciate your custom and look forward to serving you again soon.
I ordered 2 boxes
I ordered 2 boxes, one for me and two ne for my neighbour. Arrived so quickly and very well packaged
I have ordered from Malpas farm shop so many times previously and will continue to do so. The steaks were well packaged, large steak both Sirloin and fillet and I also ordered the feather steaks
I love the fact they now have a pet section of which I ordered the hearts, liver and marrowbone boats for my fur babies, the absolutely loved them
My neighbour was so pleased with the quality of the steaks and a quick delivery service
Will definitely be ordering from them again and no doubt my neighbour will also
12 juni 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you so much for your wonderful review and for your continued support of Malpas Farm Shop.
It’s fantastic to hear that both you and your neighbour were pleased with your orders. We’re delighted that the steaks arrived quickly, were well packaged, and lived up to your expectations. It’s especially lovely to hear that the feather steaks were a hit and that your furry family members enjoyed their hearts, liver and marrowbone boats from our pet range.
Recommendations from existing customers are one of the greatest compliments we can receive, so we’re particularly pleased that your neighbour was impressed with both the quality of the products and the delivery service.
Thank you again for taking the time to share your experience. We genuinely appreciate your loyalty and look forward to serving both you and your neighbour again very soon.
Delivery good
Delivery good, but the quality of the steaks I received was awful. Cooked to medium rare, still quite bloody which is what I like, but really chewy and tasteless. Had much better from budget supermarkets! Won't be buying again.
16 juni 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for taking the time to leave your review.
We’re pleased to hear that your delivery experience was a positive one, but we’re genuinely sorry to learn that you were disappointed with the steaks you received.
We take product quality extremely seriously and always encourage customers to contact us directly if they have any concerns regarding products they have received. Having reviewed our records, we cannot find any correspondence from you regarding this order, which unfortunately means we were not given the opportunity to investigate the issue or put things right for you.
As a family-run butcher, we stand behind the quality of our products and would always welcome the opportunity to review any concerns, whether that involves discussing preparation and cooking methods, examining photographs, or investigating a potential issue with a particular cut or batch.
Whilst we’re disappointed to read of your experience, we would still be happy to hear from you if you would like to discuss the matter further.
Malpas 20oz Steaks. Excellent…
I ordered the 20oz Malpas Sirloin steaks and very pleasantly surprised just whatgood quality meat I received. There was a little fat, sure, but the meat was very succulent and tasted lovely. Excellent for the money. Delivery was prompt and meat was well wrapped
9 juni 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for taking the time to leave such a lovely review.
We’re delighted to hear that you were pleasantly surprised by the quality of the 20oz Malpas Sirloin Steaks and that you found them succulent, flavoursome, and excellent value for money. A little fat on a sirloin is perfectly natural and plays an important role in delivering the flavour and juiciness that makes the cut so popular.
It’s also great to know that your order arrived promptly and that the packaging met your expectations.
We really appreciate your feedback and hope to have the pleasure of serving you again soon.
Poor quality
Bought the steak deal 10 sirloins 10 fillets and a free tomahawk. To be honest I was disappointed. A large majority of the sirloins looked like they had been torn rather than cut across the bottom edge, rought cuts. And pretty tasteless when cooked even when hammering them with seasoning. The fillets again rough cut and trimmed. Better taste than the sirloins but not by the standard of fillets steak. All the weights were just about on the lowest weight advertised. Overall very disappointing.
4 juni 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for taking the time to leave your review.
We’re very sorry to hear that your experience did not meet your expectations, particularly with one of our most popular steak offers.
We take feedback regarding both product quality and butchery standards very seriously. Whilst steak weights are supplied within the advertised weight ranges, we’re disappointed to hear that you were unhappy with both the appearance and flavour of the steaks you received.
Having reviewed our records, we cannot find any correspondence from you regarding these concerns. We always encourage customers to contact us directly if they have any issues with products they receive, as this gives us the opportunity to investigate, discuss the matter with our butchery team, review photographs where appropriate, and work towards a resolution. Unfortunately, without hearing from you directly, we were not given the opportunity to do so in this instance.
We appreciate you taking the time to share your feedback and will ensure your comments regarding presentation, trimming, and flavour are passed on to our butchers for review.
purchase Ribeye from Malpas for the…
purchase Ribeye from Malpas for the first time this was the best i eaten in a few years good service
10 juni 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for taking the time to leave us a review.
We’re delighted to hear that your first experience with our Ribeye steaks was such a positive one and that you found them to be the best you’ve eaten in years. That’s wonderful feedback for our butchery team, who take great pride in sourcing and preparing high quality beef.
It’s also great to know that you were pleased with the service you received.
Thank you for choosing Malpas Farm Shop. We very much appreciate your custom and look forward to serving you again soon.
Thank you for yet another exceptional…
Thank you for yet another exceptional package of meat and for your excellent service. I cannot recommend you enough. As always, support and advice and prompt dispatch, that makes you a worthy company to deal with.
6 juni 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you so much for your kind words and for your continued support.
Reviews like yours mean a great deal to our entire team. We’re delighted to hear that you were pleased with both the quality of the meat and the service you received. Providing helpful advice, friendly support, and prompt dispatch is exactly what we strive for, so it’s wonderful to know that this has been your experience time and time again.
Thank you also for your recommendation. The support of loyal customers such as yourself is what enables independent family businesses like ours to continue doing what we love.
We look forward to serving you again very soon.
Ordered Thursday delivered Saturday…
Ordered Thursday delivered Saturday morning, kept me informed
Meat as described and very tasty will definitely use again
Very happy 😃
6 juni 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for taking the time to leave us such a lovely review.
We’re delighted to hear that your order arrived promptly and that you were kept informed throughout the delivery process. It’s also wonderful to know that the meat was exactly as described and that you found it both tasty and enjoyable.
Thank you for your kind words and for choosing Malpas Farm Shop. We’re thrilled that you’re happy with your experience and look forward to serving you again in the future.
Top quality and value meat
I have ordered meat from Malpas Farm Shop several times now for myself and friends. My recent order was Rump steaks, 42oz Goliath Tomahawk, club steaks and garlic and herb chicken drumsticks. Wow! We are all extremely happy with our order. Top quality every time. We can't wait to order again. Thankyou
4 juni 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you so much for your fantastic review and for your continued support.
We’re delighted to hear that both you and your friends have been enjoying our products and that your recent order was such a success. The 42oz Goliath Tomahawk certainly makes an impression, and it’s wonderful to know that the rump steaks, club steaks, and garlic and herb chicken drumsticks all lived up to expectations as well.
Providing top quality meat and great value is what we strive for, so receiving feedback like yours means a great deal to our entire team.
Thank you again for your kind words. We look forward to welcoming you back for your next order and helping to fill a few more barbecues and dinner tables along the way!
I have ordered several times now and…
I have ordered several times now and the process to the delivery to the products every time is first class .
I would highly recommend
6 maj 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for your wonderful review and for your continued custom.
We’re delighted to hear that every aspect of your experience with us, from the ordering process through to delivery and, of course, the products themselves, has been first class. Consistency is something we work very hard to achieve, so it’s particularly rewarding to receive feedback like yours.
Thank you also for your recommendation. The support of returning customers means a great deal to our family business and is never taken for granted.
We look forward to serving you again soon.
BBQ Pork chops
Another order from Malpas. BBQ pork chops, no bone, oh wow we love these. Cooked them for friends on the bbq and they couldn’t believe the quality and value for money. I defrosted two for tea tonight and cooked them in the ninja on grill, came out brilliantly. Can’t recommend Malpas enough.
5 juni 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you for another fantastic review and for your continued support.
We’re thrilled to hear that the BBQ pork chops have been such a hit. There’s nothing better than serving great food to friends and hearing their surprise at both the quality and value for money.
It’s also great to hear that they worked so well in the Ninja grill. They are a fantastic piece of kit aren't they! I have one, and I love it! Pork chops can be absolutely superb when cooked properly, and it sounds like you’ve got the method nailed.
Thank you for recommending us so highly. Reviews like yours mean a great deal to our team, and we’re delighted that we’ve earned a place in your freezer and on your barbecue. We look forward to supplying many more delicious meals in the future.
Fantastic service and top-quality meat
Fantastic service and top-quality meat. The steaks are honestly some of the best we've had – full of flavour and cooked up beautifully. Delivery was quick, everything arrived well packaged. Highly recommend and we'll definitely be ordering again.
2 maj 2026
Omdöme utan inbjudan
Svar från Malpasfarmshop
Thank you so much for your wonderful review.
We’re delighted to hear that you enjoyed the steaks and that they rank amongst the best you’ve had. We work hard to source and prepare the very best meat possible, so it’s fantastic to know that the quality, flavour and eating experience lived up to expectations.
We’re also pleased that your order arrived quickly and in perfect condition. Our team takes great care with both the preparation and packaging of every parcel, so your feedback means a great deal to us.
Thank you again for taking the time to share your experience and for recommending us to others. We truly appreciate your support and look forward to serving you again soon.
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