Lyons Davidson Solicitors - Bristol Omdömen 

A Very Positive Experience.
I had the pleasure of dealing with Sarah E. Green who was handling a case on behalf of my Mother. From day one, Sarah handled everything professionally and efficiently. We were kept fully informed of progress, which was much appreciated. Sarah was also very helpful when it came to information requests from the other party. I cannot fault the service we received from Sarah. We are immensely grateful that Sarah was assigned to us.
Sarah, we send you our most sincere thanks.

Avoid Lyons Davidson they are bent and incompetent!
Via my Insurer AViVA and ARC LEGAL (avoid them too) these cowboys were appointed, and they attempted to change my strong Prosecution case into a weak Defence case, courtesy of their Unsupervised Trainee
aka Paralegal. On making a Complaint about this, they went against their own Complaints procedure, tried to fob me off to their two Trade Unions, the Legally Sloppy Ombudsman, and the Solicitors' Republican Army, along with a bung of £50 to go away - Do Not Waste Your Time And Money With This Rubbish Firm !

Provided excellent legal support during a money claims case against myself. Nelay Joshi stands out for providing regular updates and for chasing the court to establish what, if anything, was happening.
Only small concern was that during the 2 years the claim took to get resolved (court backlogs and court administrative errors) the case handler changed several times though it didn't seem to impact the support or advice provided.

First class service from Lyons Davidson. Nelay Joshi was my Paralegal throughout the case, outstanding communication and help, and very reassuring through the process of litigation. Highly recommend this company.

I would like to thank Anthony Bailey at Lyons Davidson for his excellent support throughout the process of handling my motor injury insurance claim.

Anthony has been extremely responsive, supportive and professional throughout, keeping me informed through online communication and responding promptly whenever needed. It has been reassuring to have someone who communicates so well and takes the time to keep me updated at each stage of the process.

I would highly recommend Anthony for his communication, professionalism and the reassurance he has given me throughout the process. Thank you, Anthony, for all your help and support so far.😊👏

I was referred to this Company through MBNA Insurance. with regards to an employment issue, they were in the first instance very slow to contact me, after this, they very rarely answered my emails, and never returned my calls, they basically wasted almost 3 months, where I could have appointed another solicitor, leaving it too late ,and I have had to file the Tribunal form myself. They also got some details wrong, probably because they did not contact me to check. Basically very unresponsive, and at times I felt I was being treated as a nuisance! Very stressful, Absolutely Zero customer service!

I have been extremely happy with my case handler Antony Bailey, he has always kept good communication and helped in trying to resolve my claim. He has been very informative and helpful throughout. When there have been things during the process in which I didn’t understand he was brilliant in guiding me through it.

They allocated a basic case to a trainee solicitor, who, clearly doesn't understand the consumer protection act 2015 or how to implement it!
Said trainee even admitted that she hadn't read all of the email evidence that was submitted and made her assessment without it 🙄 . God help the next person's case that they give her!!!
There was a fault with the car that was purchased via a dealership, the problem was reported on test drive with regards to the gearbox, the dealership put it down to the discs and pads and changed them! Problems carried on within the first six months and the garage was notified of this! They had the chance of repairing it and failed!
According to the trainee, the burden of proof to prove the defect lies with us!! According to the consumer protection act 2015, if the defect is highlighted to the dealership within the first six months, it is assumed by law that the defect existed at the time of purchase!!!
Why can't she read or, interpret the law correctly?????

Nobody has contacted me!!!

Very poor and factually incorrect legal analysis of case. The case handler was slow to respond, carried out a factually incorrect analysis and failed to take into account all relevant details.
Very poor level of legal competence.

Edit: I was asked to remove the case worker's first name which I have but I do NOT think this is fair. Including the name of the person handling the case and causing the issue is important to ensure other clients can compare against their own experiences.

Case relating to car insurance handled successfully by Bethany Chandler who kept us well informed.

I had a lovely solicitor by the name of Catherine Stewart of Lyon Davidsons in Bristol, who helped me from 15th May 2023 with an accident on theM25 , all the time she informed me of what was happening and gave me excellent advice right up until the settlement in September 2026. I would definitely recommend her as an excellent Solicitor to help.

During a three year process, involving injury and loss of earnings following a car accident, which recently settled, my assigned solicitor was professional, helpful and thorough, if sometimes hard to get hold of. The treatment was all good quality (27 physio sessions included). I was not impressed by the company who took my witness statement, which I had to completely re-write. Overall, a good experience with Lyons Davidson.

We had the pleasure of dealing with Anna Bains, and we cannot recommend her highly enough. Anna was extremely professional, knowledgeable and efficient throughout the entire process.

She handled all correspondence promptly and professionally and was excellent in managing the eviction process from start to finish. She kept us fully informed at every stage, explaining everything clearly and ensuring we always knew what to expect next.

Anna was also incredibly helpful and approachable whenever we needed to speak with her over the phone. She was always patient, reassuring and willing to answer any questions we had, which made what could have been a stressful process much easier for us.

We are extremely grateful for Anna’s hard work, dedication and professionalism. Her attention to detail and excellent communication gave us great confidence throughout the process. We would have no hesitation whatsoever in recommending Anna and her services to anyone looking for a professional, reliable and highly competent solicitor.

I was dealing with Elli, during this whole process I was kept informed every step of the way. The customer portal is very good and is easy to use, you can look and sign documents upload photo and any supporting documents for your case. Elli was easy to contact and took all of my calls even at 5:30 pm on a Friday. I would highly recommend this firm.

Excellent and concise advice from Phoebe Fisher at LD Bristol office.

Following an accident my insurance company referred me to LDS to pursue a claim for damages.
The case handler assigned to me was Kyle Holtham. He was very courteous, always responding to emails and telephone calls in a prompt and professional manner.
My case is now resolved and, based on my dealings with Kyle Holtham, would have no hesitation is recommending Lyons Davidson Solicitors.

Emilie Macey was the second person to deal with our case at Lyons Davidson and has guided us at every step since the accident in November 2024. Emilie is a good communicator and kept us up to date with progress through regular phone calls and emails, giving advice and support, clarifying options.
We have been treated as human beings, not just a case number and that has certainly reinforced our belief we were in good hands. Emilie listened to us and gave us time to discuss our concerns and anxieties . Thank you Emilie.

Bethany Chandler helped me navigate the legal maze in settling my claim against another driver. Good service.

Our ref: 01620996/00000001/LSC/GR05Kit Tapscott 26.8.50
Lyons Davidson are handling a claim for me, after an articulated lorry smashed into my car, on 27th February 2025.
I am now on my 4th case handler, at least 3 have left.
My case which is, clear cut has not been handled professionally, in fact quite the opposite
I'll know if Lyons Davidson take complaints seriously by seeing my case actually progress towards a final conclusion.

Letitia was very helpful, walking me through what was required and the likely outcomes.