Lights arrived promptly & cheaper than I found them elsewhere on the internet. There was a bit of an issue when they upgraded my deleted very option which meant that they would arrive sooner, when we... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered two light pendant shades money taken same day goods never received could not get hold of company in spite of trying to e-mail which was not delivered! and telephoning several times each number... Se mer
On 12th October 2016 placed an order for 3 x small neon lamps. delivery time 3 - 5 days. November 1st 2016 have tried numerous times to contact this Company by email and telephone. emails come... Se mer
Extremely pleased with this glass shade, it is almost a match for the other four shades in the light, slightly larger but hardly noticeable, also well packed. Very reliable comapny, I would certainly... Se mer
Företagsinformation
Informationen kommer från olika externa källor
We are an online electrical wholesaler established in 2009 that strives to achieve the lowest possible prices whilst maintaining the highest levels of customer satisfaction. We do this through keeping overheads to a minimum and offering a personal service. Make sure you turn to Lyon lighting for all your lighting and electrical needs.
Kontaktuppgifter
Lyon Lighting, ST148LA, Uttoxeter
- 01543226103
- sales@lyonlighting.com
- www.lyonlighting.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dishonest, ignorant, Just a few words to describe this company.
Sick of waiting, no communication from Lyon Lighting and unable to contact them via email or phone.
Time for the credit card company to step in and hopefully get me a refund, after all "I work for my money" unlike the clown's that run this company.
If your reading this post you're probably in the same situation so good luck with your refund, or if your reading reviews before you purchase anything congratulations you will have saved yourself from been scammed by these clown's.
rubbish
ABSOLUTELY USELESS company took my money on 10 September stating 2-8 days delivery still got nothing DO NOT USE THEM complete shambles to deal with.
Shame I can't give a ZERO
Lots of phone numbers but either a minion on the line or a messaging service. Purchase never arrived. No apology. No redress. No customer service. Avoid this awful company at all costs.
Could not recommend
I ordered an item I believed to be in stock, after about a week or so I did get an e-mail apologising for the lateness with delivery but the date just seemed to be a forever moving goalpost. After a further week and a half I had to cancel the order with these, after waiting 20 minutes to be connected to someone, and I ordered through another company which delivered the item within 2 working days.
A very poor experience with this company and unfortunately due to this I will be unable to use them again.
Customer service rubbish.
Only required a single refund - still not received it.
An Average Experience
The price of my purchase was competitive but the delivery was very slow. Nearly 2 weeks for a light fitting. Would not use again.
Bunch of charlatens
Still haven't received my order after several months of waiting and empty promises. No response at all from emails or phone calls now
Appalling customer service and totally disorganised.
I ordered 3 items in August. After being told they'd been dispatched several times, one item arrived after four weeks. I phoned, emailed and messaged and, two weeks later, received the same item again.
The seller then promised to dispatch the missing items, but never did, and completely stopped responding to messages. When I phoned them I was told that they couldn't help me because they couldn't access their records, but I could send an email. I sent 2, neither of which ever got a response.
Fortunately the purchase was through eBay, who stepped in to help me return the wrong item and eventually get a refund - but it had taken 8 weeks!!!
I have not got my lampshade yet!
I am still waiting for my lampshade! I have had friendly emails from the Managing Director but no lampshade yet, this is disappointing to say the least. I hope it will arrive eventually!!!
Ver Poor
Placed an order two months ago, still not been delivered, but they were quick to take my money.
Received notification on two separate occasions that my order was going to be delivered, but it never arrived.
Contacted them three days ago and was told someone would get back to me, I'm still waiting.
Tried to contact them by phone on their sales number but the call gets redirected then cuts off
Worst online service I've ever had
Only gets 1 star as 0 isn't an option!
I echo everything already said. Do not give this company any business. They were quick take my money but I still haven't received the goods and there is no answer to phone or email, I'm starting to think this company was simply set up to scam people. Avoid at all costs
Simply put, they take your money and then......
Order placed on 26 Sep 2016. Still not delivered on 21 Oct. Now they are not responding to emails and there is no response to phone calls.
To say that you should avoid this company is an understatement.
Terrible Experience - Avoid
Please look at all the other terrible reviews before ordering. Never received my item and had to go through a PayPal claim for a refund.
I do not believe they ever had any intention of delivering item, kept assuring me it would be delivered but then nothing arrived. After over a month and countless calls and emails asked for a refund and they stopped responding. Then had to open a PayPal claim and got my money back.
Worst online shopping experience I have ever had, avoid at all costs. If you do go with them use PayPal so you are protected and are not relying on Lyon for a refund.
do not buy from them
been waiting 5 weeks for order. no response from company. have complained to paypal.
terrible
Lights did not arrive within the specified time, calls to customer service resulted in nothing, spoke to somebody on the online chat who said they'd send a very similar product out for next day delivery which didn't happen and nobody could find a record of, after another call the items were finally dispatched, had to call for a tracking number, still took days to arrive. Overall it took about a month and about five calls.
I think I've been misled by this company
I placed an order for an outside light fitting on 6 September 2016 the money was taken the same day. I was quoted 8 day for delivery. To date (21 October 2016 - 45 days after placing the order I have not received the light fitting despite being advised by email that I should expect delivery on 17/18 October 2016.
My advice to future potential customers is to avoid buying from Lyon Lighting - I subsequently found the same light fitting from Amazon for £1.00 more with next day delivery.
THIS COMPANY IS NOT RECOMMENDED.
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