The product I ordered late in the afternoon was delivered to my door the next morning, unbelievable! It was well packaged and in perfectly good condition as well as being a good price. Will use Lyco... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered an outdoor light and it arrived the next day. The product was great, a proper IP67 product from a proper manufacturer. They are really good lighting specialists. This is the second time I ha... Se mer
I’m blown away by the service, speed and quality we received. I ordered the light on Saturday and by Monday afternoon it was installed! Super fast delivery, which we were given tracking details all th... Se mer
Företaget har svarat
Ordered an item which says it'll be delivered within 1-2 working days, but it still hasn't been dispatched after several days. Tried calling, but no-one ever answers. I've left voicemails and emails... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none.
Kontaktuppgifter
Storbritannien
- www.lyco.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 44 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Great service, really fast despatch and very well packaged. Would recommend and use again.
In my first order
In my first order, everything came on time and the product was of good quality.
Great product
Great product. Goods Comms.. Lightning fast delivery
Super fast delivery
Super fast delivery, great price - very happy with the service
Good selection and quick delivery
Ordered from a large selection from online shop. Item was delivered within 2 days of order.
i had a small problem with a delivery…
i had a small problem with a delivery from lyco, i spoke with Catherine who sorted it out with no hesitation, absolutely fantastic service. thankyou Catherine .
Good products at good prices and…
Good products at good prices and exellent delivery
Quick response and delivery
Quick response and delivery. Excellent profuct
Excellent light and excellent service
I ordered a new LED outside light to replace a cheap one I bought from a well known Chinese importer. It lasted all of 6 months with a total "light on" time of less than 1 hour. My order with Lyco was placed on Saturday evening and was delivered by 10:30 on Monday morning. It's a true saying "Buy cheap = Buy twice"
Ordered 2 small screw light bulbs for…
Ordered 2 small screw light bulbs for wall lights of which amounted to more than £20 including delivery, only one bulb worked, contacted customer services as they now want £6.25 for me to send the faulty one back.
Will never order again.
Great service,and rapid dispatch.
The actual product is excellent
The actual product is excellent, exactly what I wanted. Very easy & straightforward to fit. The company also kept it promise of dispatching the same day as order. Great service.
However, I do feel the whole thing was let down by the courier (FedEx) they used. Was given a 4 hour time slot, which they missed!! Then they add another 6 hours to the delivery time it came in 4. No apology, no information, no updates. Left hanging around all day. Very poor performance by them
Easy website, good selection, keen prices, fast delivery
Website clear and easy to navigate. Excellent selection of trade, commercial and residential lighting. Pricing competitive with fast delivery from reliable FedEx. Overall ... great service
Sadly it was not lyco
Sadly it was not lyco. My coving arrived not well packaged and out of 7 lengths of coving 4 was damaged and unable to be used. But speaking to Debbie from lyco the matter was dealt with straight away. Unfortunately the time frame for me to receive another delivery was to long. So I received full refund. Which I've received already in my account. Can not fault lyco in this situation. Will purchase again from this company.
Zero Customer Support from their Customer Service Team
Response from customer Service on the 5th September: Good Afternoon
I am so sorry that this has happened and I will arrange replacements for you now to be with you tomorrow or I can see you have purchased replacements would you prefer a refund?
I replied immediately and received nothing, not even a response to my reply of the acceptance to have replacements sent out, for next day delivery
Very very poor
Great range and service
Lyco have a great range of 12v lighting. The website was easy to use, and service was very prompt. The items have arrived, look great, and I am looking forward to installing them at the weekend!
Sorry for only three stars
Sorry for only three stars. It would have a five because of the price but not being able to redirect my parcel because that's what the Yodel delivery email says, "The supplier does not allow redirection." So that is why I took two stars off. It's hard for me to be in on a certain day. So I like to redirect my deliveries. To make matters worse. The Yodel driver, didn't even deliver my parcel to my address. He delivered to a different block and a different number on my close but that's Yodels fault, not LYCO.
Wonderful company.
Wonderful company.
After eleven months use, a light fitting stopped working.
I messaged Lyco.
Within three days the company replaced it under guarantee with no quibble.
Superb company to deal with.
Highly recommended.
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