Der Bikini war zu klein, obwohl ich für die europäischen Standardgrößen die richtigen Größen gewählt hatte. Ich wollte ihn umtauschen (nicht zurückgeben!), aber der Rückversand nach GB kostet per FedE... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I really don’t know what all these bad reviews are about. My delivery was super fast and to the correct address. Although at first I was sceptical about ordering swimwear online, both the bikkini and... Se mer
The bikinis are nice, but it took a very long time for them to get here. I didn’t realize they came from the UK. I needed to exchange a size and they do not pay for shipping so basically the bikinis i... Se mer
Företaget har svarat
Azienda veramente poco seria, o almeno per la mia esperienza. Mi è arrivata una mail che mi avvisava che il pacco era stato consegnato ma assolutamente nulla, ho provato a contattare via mail l’aziend... Se mer
Företagsinformation
Skrivet av företaget
Shop the latest on-trend swimwear. We offer statement bikinis and swimsuits. Free UK delivery when you spend over £95. Fast delivery worldwide.
Kontaktuppgifter
14 billetfield, TA1 3NN, Somerset, Storbritannien
- info@luxseaswimwear.com
- www.luxseaswimwear.com
2,8
Medel
105 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 57 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
No he rebut la meva comanda a casa
No he rebut la meva comanda a casa. M’ha arribat un paper de correus per anar a buscar el paquet pagant 36€ de reemborsament, quan ja he pagat tot el cost a fer la comanda.
27 juli 2023
Extra payment request
at the time of purchase I wasn’t informed of the additional payment €49 for the delivery!!!!
31 juli 2023
Svar från Luxsea Swimwear
Hi Diana
Sorry to hear you weren't happy about the extra cost that was payable. We do state on the delivery page on our website that there may be extra customs costs payable depending on the value and your country. Unfortunately we cannot be held liable for these charges as they vary widely from country to country.
Thank you for your understanding.
Luxsea Swimwear Team
Professional service! Excellent product!
I am giving Luxsea five stars! I made an error in my initial review and want everyone to know they handled my issue professionally. Excellent service! Would recommend the company in the future.
31 juli 2023
Duty €35
Nice swimsuit, fits well. but for the Czech Republic, the customs duty is €35, which is too much if you pay the postage. I will not order again
19 juli 2023
Good service
Great service, quite quick delivery.
The only thing is that I wish I knew before choosing the size M for my bikini, would be a little bit too tight for me. I didn't check that because usually I can get M size and no problem it's almost too big sometimes. But your size M is... Small for me haha so I wish I knew!
27 juni 2023
Bikini fit well
Bikini fit well, color and description were accurate, and shipping was very fast.
24 maj 2023
Specificare L acquisto
Specificare L acquisto , se in foto fate vedere costume si intende completo non solo sotto o sopra ..
28 juli 2023
Svar från Luxsea Swimwear
Hi Jonny
We have emailed you about this issue as you only ordered the bikini bottom, not the top. It specifically states 'top' or 'bottom' in all our product titles. All our bikinis are sold separately so you would need to order the top separately if you want the bikini set - both top and bottom.
We see you have since placed an order for the matching bikini top.
We hope you are pleased with your items :)
Luxsea Swimwear Team
I’m still waiting on an exchange that i…
I’m still waiting on an exchange that i made 2 weeks ago.
Sadler Stafford
8 juli 2023
Mai ricevuto il prodotto!
27 juli 2023
There were extra custom cost
There were extra custom cost, for which i had no info. Very disappointed.
2 maj 2023
Svar från Luxsea Swimwear
Hi Matou
We do state on the delivery page on our website that there may be extra customs costs payable depending on the value and your country. Unfortunately we cannot be held liable for these charges as they vary widely from country to country.
Thank you for your understanding.
Luxsea Swimwear Team
Super Cute styles
I love the price points and the swimsuit! Only area of improvement was the sizing, I think they run small, at least the bottoms.
27 juli 2023
Good looking but tax burden
Product is top as seen. Only, i didn‘t consider the german tax burden because of Brexit.
23 juli 2023
Price is not cor. with quality!
Quality is not corresponding with price. And you must pay and arrange EU taxes because they do not capable to solve it!
19 juli 2023
Svar från Luxsea Swimwear
Hi Jakub
Sorry to hear that you weren't happy with the quality of our items. We see that you ordered one of our crochet bikinis which are our best sellers. They are all handmade and of premium quality so it is unfortunate to hear that you don't think the quality corresponds with the price as the detail is very intricate and they are very well made.
We do state on the delivery page on our website that there may be extra customs costs payable depending on the value and your country. Unfortunately we cannot be held liable for these charges as they vary widely from country to country.
Thank you for your understanding.
Luxsea Swimwear Team
Average quality
13 juli 2023
I didnt get my bathing suit
27 juli 2023
Svar från Luxsea Swimwear
Hi Jane
We have looked into this for you and see that this was due to an incomplete address. We have had it returned back to us twice now as it seems that your address is incomplete. We are waiting to hear back from you with your correct address so we can send it out to you again.
We hope to hear from you soon so you can receive your items :)
Luxsea Swimwear Team
I never received my order and customer…
I never received my order and customer service is insanely bad, both on the time it takes for them to answer, lack of information and the attitude from them. I do not recommend ordering from the EU and I recommend avoiding any and all contact with customer service. My matter is now two months in the making and I still have no update or any order in sight.
18 juli 2023
Omdöme utan inbjudan
Svar från Luxsea Swimwear
Hi Jenny
Your address was missing the street name so your parcel could not be delivered. We responded to you in a very timely manner to try and help resolve this. We received your package back and emailed you to notify you of the incomplete address and are awaiting your response so your package can be sent out to you again.
Luxsea Swimwear
Amazing pink bikini
Amazing pink bikini, great detail fit and very on trend. Quick delivery.
9 juni 2023
Omdöme utan inbjudan
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