I ordered a bag and payment was taken. I then had to reach out 2 weeks later as had heard nothing from them. Emails went unanswered so I found a phone number and messaged, they answered that with an a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
As always another great buy from Love Luxe. I cannot fault the customer service and or the quality/honesty of the product description. Hands down probably the best pre loved luxury stores in the... Se mer
Företaget har svarat
Bought a shirt on the 8th Sent them email after email with no reply, Finally got In touch through WhatsApp on 15th they got back on the 17th for them to tell me the seller charged is mind!... Se mer
Very accurate description of traces of use so you’re not surprised by the state of the shoe. And when said “excellent condition” it is true. Easy contact and payment options, quick shipping. Only note... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Authentic Designer Resale
Kontaktuppgifter
redbrook road, s752rs, Barnsley, Storbritannien
- 07519361503
- Contact@loveluxe.co.uk
- www.loveluxe.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great shopping experience!
I purchased a designer bag for Love Luxe and so pleased with the whole experience!! At first I was a bit apprehensive as to hadn’t heard of the site but saw it recommended in a few Facebook groups and joined their WhatsApp group.
Their goods are fantastic and whilst they sell preloved designer goods also do sell some new ones (which I purchased) the prices are much better than a big store or from the brand themselves and comes with an certificate of authenticity.
The communication through WhatsApp was great and I got sent the tracking details of my order when it shipped.
Highly recommend and will absolutely be using again!

Svar från Love Luxe
Fab service 👏
My husband purchased a pair of trainers today and we cannot fault the service provided. He sent an enquiry as to the opening hours of the store, which was responded to immediately. The lady in the shop was lovely and very helpful. The trainers were sold as worn, however they are like brand new and a really good price. Will definitely buy again!

Svar från Love Luxe
Always a great experience buying from…
Always a great experience buying from this company

Svar från Love Luxe
My Prada bag from love lux came today…
My Prada bag from love lux came today and I absolutely love it. From ordering to delivery it came in 5 days, the lady I ordered from was so helpful and she kept me informed throughout. Would definitely purchase again.
Love Luxe is perfect
As always Love Luxe has provided beautiful shoes for the best price! I cannot sing this shop’s praises enough. I will be back (again)!
Always great service
A pleasure to deal with
Items are always as described. Some bargains compared with RRP. Charlotte always lovingly wraps the items and enclosed a hand written envelope with the receipt and a thank you note. A pleasure to deal with. Regular offers and sales as well as raffles.
Excellent all round
Excellent service, fast delivery, great communication and product exactly as described. Couldn’t ask for anything more 😀
This was not my first purchase, and it won’t be my last!!
I feel like I have been robbed
I have bought from Loveluxe before and had no issues however I recently purchased a YSL puffer pouch and when I received it, it wasn’t what I expected, the dimensions given were incorrect, it stated 19cm width which at the bottom it is but at the top it’s 18cm and my phone wouldn’t even fit in it. Therefore the pouch was not what I expected and I proceeded to cancel and return the order. Charlotte refused to refund me even though I stated my consumer rights and distance selling rights. Charlotte has also proceeded to block me on whatsapp and has removed me from her whatsapp selling groups which I find to be extremely unprofessional given I have not been rude to her at all nor have I given her a reason to block me, all I have requested is a refund for a pouch that I no longer have in my possession. So not only am I now out of pocket £425 I also don’t have the bag. I feel like I have been robbed/scammed, all I ever wanted was to resolve this amicably however I have been given no option but to raise a dispute through Paypal and trading standards to get my money back. Be very careful when purchasing from this website. Charlotte if you read this can you please unblock me so we come to a resolution, thank you.

Svar från Love Luxe
Bought a pair of sunglasses and was…
Bought a pair of sunglasses and was impressed with how quickly and professionally the item was sent to me. Exactly as described and a great price - thank you
Prompt, quality and quick!
All communication was prompt regarding my item, it was easy to make payment and the item was posted and tracked the day after.
Super easy!
The item was perfect and exactly as described. I am so happy 😃

Svar från Love Luxe
A very happy costumer!
Second time buying from Charlotte and I’m very pleased with my purchases. Honest, accurate and very reliable. Delivery has been super fast both times round. I’ve recommended Love Luxe to lots of my family and friends who are also now a part of all the group chats. I look forward to purchasing more in the future.
Very efficient transaction
Very efficient transaction. Easy payment and quick delivery in good packaging. Would recommend.
Always a great service!
Great service!
Items always as described and always super fast delivery. Have ordered several times and have recommended to all my friends.
Can’t wait to order more. Thank you.
Xx

Svar från Love Luxe
It’s a great shipping experience
It’s a great shipping experience. Quick delivery with well packed package. Thank you

Svar från Love Luxe
Love love love
Ive ordered from here twice now and i can honestly say the service and quality are outstanding. Theres always lots of choice and the communication throughout the process is brilliant. Thank you xXx

Svar från Love Luxe
Love Love Luxe
Bought from here a few times now & also sold items to them. Really good service. Every time I want something designer I always look here first before paying full price in the shops! Can totally recommend Love Luxe.

Svar från Love Luxe
Purchased the YSL medium sunset bag…
Purchased the YSL medium sunset bag with a great price. Will be purchasing more handbags. Thank you!

Svar från Love Luxe
I love my Gucci soho bag!
I love my Gucci soho bag! My second purchase from love luxe, very fast delivery and item as described, will most definitely buy again. Thank you Love Luxe! 😍

Svar från Love Luxe
Highly recommend!!
Brought a few things now from Charlotte at Love Luxe. Super fast delivery , great customer service and beautiful luxury items!
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