Cahill in Capel Street shop provides 5 star customer service. The clothes are very high quality and we always find Cahill and the team very helpful, knowledgeable, professional and extremely nice to... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My purchases arrived on time and items were as ordered,including an alteration.The packaging is outstanding and adds a very personal touch.
Im a repeat customer and am always happy with the prompt service. Never any issues. Thank You.
The clothes are the real winners in Louis Copeland the brands are incredible with a great variety.
Företagsinformation
Skrivet av företaget
At Louis Copeland & Sons, great menswear starts with trust. Trust in the quality of the clothing. Trust in the fit. Trust in the service behind it. Our online store was created to bring that same confidence to customers shopping from home, offering premium men’s clothing with the knowledge and care that have shaped our reputation for generations. We offer a wide range of menswear for every part of a modern wardrobe, including suits, shirts, jackets, blazers, knitwear, chinos, polos, trousers, outerwear, footwear and accessories. Some pieces are made for big occasions. Others are designed for the working week, relaxed weekends or smart everyday dressing. Together, they form a carefully edited collection for men who want to look sharp without making dressing feel complicated.
Kontaktuppgifter
Capel Street 39-41, D01 F243, Dublin 1, Irland
- www.louiscopeland.com
4,4
Utmärkt
48 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
excellent product
excellent product , price and service from an Irish company
30 juni 2022
Omdöme utan inbjudan
5 star service
Extremely pleasant and helpful customer service. Multiple online shopping experience with them and its always a 5 star service. Quality of products, packaging, customer service makes you feel that you are a valuable customer and I will highly recommend this business to anyone without any hesitation.
11 juni 2022
Omdöme utan inbjudan
Ordered Friday last week received today…
Ordered Friday last week received today Thursday fast efficient already looking at my next purchase
18 februari 2021
Omdöme utan inbjudan
Svar från Louis Copeland &Sons
Hi J, Thank you for taking the time to write your lovely review. We're delighted to hear you were so happy with the effiency of our service. Thank you for choosing to shop with us, we really appreciate your support and can't wait to look after you again! If there is ever anything we can help you with, please do not hesitate to contact us on 01 207 9069, we are here to help. Wishing you all the best, The Louis Copeland Team
Ordered online a couple of time…
Ordered online a couple of time recently. Received great customer service. Keep it up.
22 januari 2021
Omdöme utan inbjudan
Svar från Louis Copeland &Sons
Hi Francis, Thank you so much for the 5 stars and kind review. We're delighted to hear you were so happy our customer service. Thank you for choosing to shop with us, we really appreciate your support. Wishing you all the best, The Louis Copeland Team
What can I say. Excellent! A pleasure to deal with
From order to delivery the experience has been a pleasure. In these extraordinary times, with many restrictions, businesses are under extreme pressures. I did not feel that with Louis Copeland... From order to delivery & beyond they made it seamless. An exemplary company - in it's product offering, it's staff and it's customer service.
20 januari 2021
Omdöme utan inbjudan
Svar från Louis Copeland &Sons
Hi Rose, Thank you so much for taking the time to write your detailed review. We're delighted to hear you had such a pleasant and seamless experience with us. Life is strange for everyone at the moment but we are determined not to let this get in the way of delivering top-class customer-service. Thank you for choosing to shop with us, we really appreciate your support and can't wait to look after you again in the future. Wishing you all the best, The Louis Copeland Team
POOR customer service
My experience with LC&S has been pretty poor until now. I have ordered before Christmas 2020 (U.K. and Ireland being still in EU) and I had to refuse the parcel as it arrived after the U.K. left the EU with a massive custom bill. I have tried to reach out to the seller many times to understand their refund policy and as per today, three weeks after, I haven’t heard from them or received an answer to the various emails I sent. Do not believe the massive positive reviews on other review sites
20 januari 2021
Omdöme utan inbjudan
Svar från Louis Copeland &Sons
Hi Thierry, thank you for your feedback. Unfortunately Brexit brought about some major changes for the retail industry in Ireland which were still being drafted and implemented at the time of your order. I understand since this review has been written, that Louis has been in contact over the phone and through email to sort out the UK customs. Your order has been partially refunded and we provided a 10% discount over all in way of an apology for any and all inconvenience caused. Again, we really would like to apologise for the upset and we hope we have the opportunity to look after you again in the future and demonstrate the extent of our high quality customer service. Best wishes, The Web Customer Service Team.
Amazing experience, exceptional service!!
Amazing experience, exceptional service!!
Really happy with the customer servffered by Louis Copeland & Sons.
I ordered a mens gilet in size L which was delivered the next day! Unfortunately the size did not suit and when I called the store, size M was not available. Aaron who helped me over the phone, called the supplier to order me the correct size right away. A few days later he called me back to say my gilet has arrived. Again the new gilet was delivered the next day and the wrong size was taken from me. This is such an exceptional service!! Saved me time as I didn't have to go to post back the size which didn't fit.
Really appreciate all of your help guys, super happy customer!!!
2 november 2020
Omdöme utan inbjudan
Svar från Louis Copeland &Sons
Hi Tanya, Thank you so much for taking the time to write your detailed review. I will be sure to pass your positive feedback on to Aaron, he will be only delighted to hear you had such a pleasant experience with us. We are so happy that the second gilet worked out and that you left a happy customer. Thank you for choosing to shop with us, we really appreciate your support and can't wait to look after you again in the future. Wishing you all the best, The Louis Copeland Team
Amazing care for customers
I could not offer enough praise to this company. I bought a voucher for my brother and it arrived in a beautiful box within box, and my note to my brother was inside. I adore careful packaging and it really made giving the gift much more enjoyable. I was also sent hand-written thank-you note...a welcomed, personal touch. I will definitely be back for my xmas shopping this year.
22 september 2017
Omdöme utan inbjudan
Svar från Louis Copeland &Sons
Hi Lisa, my apologies for the delay in responding to your lovely review, thank you so much for taking the time to write it. We are so delighted to hear that your brother enjoyed the personalised gift wrapping and note. Thank you for choosing to shop with us, we really appreciate your support and can't wait to look after you again in the future. Wishing you all the best, The Louis Copeland Team
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