From first call to last call fantastic customer service. Great communication. Lisa was very patient with me, happy to talk me through every step and explain all my questions with ease. Would defin... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service from start to finish. Many thanks go to Lisa Jacobs who we dealt with throughout the whole process. She was informative, very helpful and reliable. There wasn't anything she could... Se mer
Absolutely fantastic. From the get go Loans Warehouse were brilliant. They quickly found me a great product and talked me through every step. My loan was a tad niche and they arranged everything quick... Se mer
From the start of this process loans warehouse were fantastic. Kirsty, Leslie and Jordan could not do enough for us and were an amazing support throughout the application to completion stage. I would... Se mer
Företagsinformation
Skrivet av företaget
Loans Warehouse is one of the UK’s leading secured loan and bridging finance brokers, with over 20 years of experience helping homeowners, landlords, and businesses access flexible funding solutions. As one of the longest-established brands in the second charge lending market, we combine deep industry expertise with a modern, technology-driven approach to deliver fast, reliable outcomes for our customers and partners. We specialise in secured loans, homeowner loans, and bridging finance, working with a comprehensive panel of trusted lenders to find competitive solutions tailored to individual circumstances. Whether customers are looking to consolidate debt, fund home improvements, raise capital for property investment, or support business growth, our experienced team is committed to guiding them every step of the way. At Loans Warehouse, customer service is at the heart of everything we do. We pride ourselves on clear communication, transparency, and delivering results, which is reflected in our consistently high Trustpilot ratings and industry recognition. We also work closely with brokers and introducers across the UK, providing expert support and market-leading access to lending options. Our mission is simple: to make complex borrowing straightforward, accessible, and tailored to each customer’s needs.
Kontaktuppgifter
Unit 1A, The Boulevard, WD18 8YW, Watford, Storbritannien
- 01923678906
- mt@loanswarehouse.co.uk
- www.loanswarehouse.co.uk
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service from a great team
We have just gone through Loans Warehouse to take out a mortgage on our home to complete home renovations. We recently had a baby and needed to add a third bedroom. From the get go Loans Warehouse were great at keeping in touch via phone and email. They found us a loan at a good price that will work for us at decent rate. We also then decided to up the mortgage to include further renovations to our kitchen and they facilitated this quickly and easily. Rhys, Nick and Lisa were great! Thanks so much. Cant wait to see our finished home.
14 november 2025
Omdöme utan inbjudan
A fantastic company
A fantastic company, I highly recommend Loans Warehouse in so many respects.
They managed within a week to raise a 2nd Loan for me to finish my building works when I had spent 2.5 months trying with much stress via various brokers etc. (There is some very bad behaviour out there).
The fee is quite high but it is very very well worth it.
I got the amount I needed and got it quickly at a very good rate and the team helping were fantastic, thanks so much to Leslie and Lauren for an amazing service.
13 november 2025
Omdöme utan inbjudan
fast and efficient service
From start to finish Leslie and then Lauren made the application straight forward and hassle free. The second charge mortgage loan is exactly what I needed for home improvements. All the leg work was done by the Loans Warehouse team and I was updated during my busy work day. I would recommend using this team following their efficient service.
10 november 2025
Omdöme utan inbjudan
Straight forward process
From start to finish the process for a secured loan was smooth, with Lauren and the others all ensuring I was updated and fully informed along the way. Couldn’t fault it.
10 november 2025
Omdöme utan inbjudan
5 star service as always
Nothing was a problem, always there to help
7 november 2025
Omdöme utan inbjudan
Stay away from them .
Stay away from them .
I did apply for a secured loan and was told that someone will call me next day.
I awaited all day for their call and nothing
Called them following day and i was told that no
Disgusting behaviour for them
Hi Matt
Even up to today Sunday 09/11/25 i haven’t received any email from your staff to say my application is refused
I still believe that is a disgusting behaviour
Kind regards
Tim
6 november 2025
Omdöme utan inbjudan
Svar från Loans Warehouse
Dear Tim,
I'm genuinely disappointed to read your review, as it doesn’t reflect the service you received. I’ve personally reviewed your application in detail.
You applied at 13:42 on 4th November and were contacted by Amber just one minute later, at 13:43. Your fact find was completed by 14:30 that same day. The following morning, your application was reviewed by an underwriter at 10:47, and by 10:51 you were advised by email that unfortunately we were unable to find a lender able to offer the loan you applied for - All of the above we have evidence and recordings off.
We always aim to provide a fast and transparent service, and I believe our team acted promptly and professionally throughout. While I appreciate that the outcome wasn’t what you hoped for, it was based purely on lender affordability criteria, not a lack of service.
Kind regards
Matt Tristram
Fantastic Service
Fantastic service from Nick and the team!
I can’t thank Nick and his team enough for their amazing support. From start to finish, they were professional, friendly, and genuinely cared about delivering the best possible service. Communication was excellent throughout, and nothing was ever too much trouble. It’s so refreshing to deal with a team who take real pride in what they do. I wouldn’t hesitate to recommend them — truly a 5-star experience!
29 oktober 2025
Omdöme utan inbjudan
100% went the extra mile, and then some more.
I work in a customer facing environment and very much appreciate all the hard work, tenacity, patience that was afforded throughout what has been a long and complex application.
Each week, and indeed each day, unearthed a new challenge, and the team always came with a positive attitude and intent, as well as solutions on how to overcome them, borne from their wealth of experience and knowledge in the market.
A special shoutout to Vicky and Alan who were instrumental in getting things over the line, not least the tenacity in resolving the Help to Buy issue, as well as recognition to the wider team for their support too.
100% recommended.
24 november 2024
Omdöme utan inbjudan
Very impressed...
Very impressed.... Very professional but still kept it simple. Thanks
17 oktober 2025
Omdöme utan inbjudan
From start to finish these guys are…
From start to finish these guys are super efficient with awesome customer service…..keep up the good work guys👏👏
17 oktober 2025
Omdöme utan inbjudan
Brilliant from start to finish
All made so easy from start to finish phone calls to emails keeping us updated couldn’t ask for better service Rhys and Nick excellent communication and helpful thanks guys
10 oktober 2025
Omdöme utan inbjudan
Hema and Vikki have been wonderful
Hema and Vikki have been wonderful. Their help and knowledge have made the experience a pleasure to be part off. Highly recommended
10 oktober 2025
Omdöme utan inbjudan
The service and punctuality especially…
The service and punctuality especially from NICK.
GREAT no waste of time.
Thank you
8 oktober 2025
Omdöme utan inbjudan
Effortless transaction
Loans Warehouse were professional, and quick to get all the information across to me. The loan was completed with a few days. Leslie & Lisa were a pleasure to deal with
7 oktober 2025
Omdöme utan inbjudan
Fantastic
I had nothing but competent and courteous treatment from all staff I dealt with at Loan Warehouse. I would wholeheartedly recommend them.
3 oktober 2025
Omdöme utan inbjudan
Terrible experience
Terrible experience! No customer service. I wouldn't ever deal with them.
2 oktober 2025
Omdöme utan inbjudan
Really great service
Really great service. Took the time to understand what I needed and found a great deal. Everyone I spoke to was super helpful and special thanks to Nick for pushing through so quickly.
30 september 2025
Omdöme utan inbjudan
The whole team guided me through the…
The whole team guided me through the process , Lisa, Kirsty especially , thank you ,
Very professional service
29 september 2025
Omdöme utan inbjudan
Loans warehouse found the right deal…
Loans warehouse found the right deal gorgeous me then connected to an advisor Wayne talked through my finances, then explained about the right contract deal and period of loan, what documents I would need to send, then kirsty took me over the last part, the team Is very patient respectful with you every step. I cant recommend them enough
19 september 2025
Omdöme utan inbjudan
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