Very disappointing VIP experience. We paid £800 for two VIP tickets with early access and arrived at 4pm, well within the stated window. Staff repeatedly sent us to the wrong entrances and, even whe... Se mer
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Paid nearly £300 (excluding tickets) for two tiny dome tents at Powderham Castle for Lewis Capaldi. It was an absolute nightmare. Deafening Noise: Campsite was placed next to an uncovered... Se mer
Unexpectedly had a spare ticket for Pulp in Manchester. Put up for resale at slightly less than face value on Ticketmaster and then... nothing. Seemed quite odd so I checked the event website. The gi... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Find concert tickets, tour dates, seating charts and show information on LiveNation.co.uk, the world's largest concert search engine. Get tickets early with our exclusive concert ticket presales
Kontaktuppgifter
Storbritannien
- www.livenation.co.uk
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Employee wear terrorism insignia at main head office.
Employee's at the Farmiloe Building, 30 St John St, Barbican, London EC1M 4AY wearing insignia of terrorism. Great to see any morals of code of conduct exist in this business practice i will avoid doing any business or personal entertainment knowing the type of people behind the business here in the UK.
DISGUSTING!!!!
DISGUSTING!!!!!
Having logged in and waited to use Livenation for my AC/DC Tickets at Murrayfield, AFTER 1000hrs, they switched to TICKETMASTER, when I tried to log in to that website, they requested for security reasons that I update my password, leaving me, after eventually getting in, with nearly 37,000 in the queue in front of me, I got in to see the last couple of seats disappear in front of my eyes. I'll never be back to Livenation. Minus 10, not a score of one!
Horrible management especially for kpop…
Horrible management especially for kpop event
Live nation employee visited our…
Live nation employee visited our premises saying that she works for live nation and wants free things and abused our staff on Christmas Eve.
Jaimi Hackett you are a disgrace to your company, and you were rubbing your children’s faces aggressively to make them cry, and they did. Poor show.
Hidden Details - Didn't Qualify for Refund
Bought tickets to a comedy show and was not informed that the seat I purchased had an obstructed view until the tickets were emailed to me and I clicked into them. I wanted to exchange or refund the tickets so I can buy better seats, but "resale for this event has not been turned on by the Event Organizer" was the pop up I was shown. I feel duped and now I'm going to a show with a stairs railing in my view (which is definitely a venue problem as well). Just wish Live Nation had specified it was obstructed prior to purchase.
Very good very nice
Was able to buy my ticket after signing up for presale the day before worked perfectly fine and got my ticket without any problems and popped up in my Ticketmaster wallet so no complaints from me
bought $203.68 worth of tickets from…
bought $203.68 worth of tickets from TicketWeb, a TicketMaster/LiveNation affiliate. venue said tickets are fraudulent, were already scanned under my name, which of course is impossible. TW didnt care. phone # doesnt work. i emailed- they finally called, and said they dont have a phone # (?). then they said its final, nothing they can do to fix their own fraud.
then they said theyd escalate to a supervisor- they did. he said sorry sales are final. i said that can't be- obviously. he said ok ill escalate it to a manager, and he's not a manager- they're different roles.
then TW responds via email stating that it's final, without escalating to a manager.
so, not only is there no service, no rectification, no refund, no explanation, no resolution, it's COMPLETE FRAUD. avoid at all costs.
Rubbish
Absolutely useless for trying to get tickets, a stressful nightmare with no end result as always, cheers Live Nation!
SICK I really wish there was 0 star
This review is for live-action Newzealand
I really wish there was 0 star. Very very disappointed with their meet and greet organisation. Why don't you specify on ur meet and greet that it only last for 10 secs and that too for a one rubbish photo. You take 2 pictures that too from a bottom angle not even eye level and send one picture through. Whats wrong with you guys we paid $800 for each ticket. All fans get is a cow in the form of security guard from respective famous personality to treat fans like shit as if they are not worth anything. No signatures allowed no selfie allowed, sharpies not returned ur gift is chucked on outside table. I mean u guys are so sick to devalue admirers emotions. It was a sick experience. I have already emailed the team that sent one picture. I wud like all the pictures that were taken of mine. To all the other people, plz don't waste your money for meet and greets it's not a pleasant experience.
Absolute rubbish!
Absolute rubbish! I must have tried 15 times to buy presale tickets but I kept getting a message stating either the 3D payment confirmation wasn't working or something was wrong with my payment card. There was nothing wrong with the card whatsoever, even my bank confirmed that. I k
ept trying until eventually I was told there was no more tickets. I won't bother with Live nation again that's for sure.
Tried to buy pre sale Cliff Richard…
Tried to buy pre sale Cliff Richard tickets today. Supposed to be on sale 9.00, didn’t open till 9.02. Every time I selected the tickets on offer it came back saying none available. What a sham, Ticketmaster will get themselves a bad name being associated with this lot.
Barefaced Blatant Scammers Freya Harris Manager top of the list
We arrived at the gig (my friend and 8 year old daughter) to hear that there was nothing - no vip package as promised None of the promised extras that were part of the ticket. VIP nation said simply - sorry it never arrived. I went to the ticketmaster desk and he said I should report this to ticketmaster but there was nothing he could do.
The VIP nation manager "Freya Harris" then gave me an incorrect email address and told me to write to her there in a few days Basically ripped us off. Can you please make your management aware of the situation? Blatant barefaced scammers.They refused all refunds to everyone there.
Frustrating experience buying tickets
While attempting to buy tickets, I saw that four tickets were available. However, when I proceeded to checkout, I received a message stating that the number of tickets I selected was being purchased by other people. It happened number of times.
This situation is incredibly frustrating. The transaction process seems anything but smooth, and it feels like I'm wasting hours trying to secure tickets, only to encounter issues despite the availability shown.
Unfulfilled Promises and Deceptive VIP Experience – A Cautionary Tale
Our experience with VIP Nation for the Lauren Hill & The Fugees concert at 3Arena, Dublin, was profoundly disappointing. We purchased the VIP Silver package, believing it would offer the exclusive experience that was advertised. However, upon arrival, we, along with several other guests, were directed to pick up our “VIP package” via a QR code with merchandise to be delivered at a later date. This is not what was promised or expected from a VIP offering.
We witnessed numerous guests left bewildered and frustrated, including a young child whose mother had purchased the Gold VIP package, with the heartbreaking expectation that they would meet Lauryn Hill. This, too, did not happen, leaving the child visibly upset.
The merchandise — which was meant to include a poster, lanyard, and laminated ticket for memorabilia — never materialized for anyone on the day, further compounding the dissatisfaction. What was marketed as a premium, memorable event ended up being a hollow and misleading experience.
The price we paid far exceeded the value delivered, and the lack of transparency throughout was alarming. VIP Nation's practices are questionable at best, and this collaboration with Ticketmaster leaves a lot to be desired.
I urge others to exercise caution when purchasing these so-called VIP packages — the reality is far from what is promised. Ticketmaster should seriously reconsider its association with VIP Nation to prevent further disillusionment of loyal customers.
Where is the negative stars button?
I would give negative stars but it doesn't allow it.
This isn't the first issue we have had.
But this time ACCC and consumer affairs are involved.
I got sold collector tickets through Ticketek. Livenation are suppose to supply them. Concert date 7th September. We still don't have collector portion of tickets. I have countless back and forth emails about issues with supply. More than a month later still mo collector tickets. They cannot tell/ will not tell me if they have sent the tickets to me to see if it has been lost in the mail or they have just failed to supply them. Also note, my sister got her collector tickets about 6-8 weeks ago.
Livenations website states something like we will respond to you with 2 business days. Total lies. It took 4 emails and 3 weeks before I got a response and only after speaking the consumer affairs to help me curate an email about violating section 36 of my rights. They make it impossible to contact them via anything other than email.
Please people keep all receipts and correspondence, ACCC want to know these stuff ups as they are putting a dossier together.
Betrug - Fall für Verbraucherzentrale!
Ich warte seit August auf mein Geld dass ich beim Restle angeboten habe. Mir wurde eine Mail geschickt dass ich das Geld innerhalb 3-4 Tagen erhalte - - 5. Oktober - nichts! Das armselige ist dass immer auf Ticketmaster verwiesen wird - der macht das wiederum und verweist auf Livenation - unsäglich und betrügerisch! Ein Fall für die Verbraucherzentrale!
Imbarazzanti.
Organizzazione imbarazzante per il concerto di Paul Kalkbrenner, per fortuna lui e un grande artista l'unica nota positiva dell'evento. Come al solito token, così ci rubano un po' di soldi, code interminabili per ogni cosa, un must degli eventi di vivo concerti, che ti impedisce di goderti l'evento, personale scortese è impreparato agli imprevisti. Evento da dimenticare, il punto è che non si degnano nemmeno di rispondere, di scusarsi con chi gli dà da vivere. Complimenti a Clemente Zard continua così.....! Chiaramente il complimento è ironico. Ladri.
Charge Over Twice As Much
They raised the price of tickets to see Oasis 25 tour, Ticketmaster are part of them. £148.50 tickets increased to £355. They will lose customers due to doing this. Many of us wish it returned to buying tickets from a record shop.
Live Nation Discriminatory against disability
Live Nation seem to fly under the radar. Incorporating the Shepherds Bush Empire and Ticketmaster I had one of the most awful experiences with regard to disability. Ticketmaster is a joke, CS rubbish unable tos olve issues Host of emails to back this up. The Shepherds Bush Empire subjected not just me but others to the most painful experience ever due to Security who were confrontational, uncaring and seemingly could not read plans that were supposed to be in place. Forced to stand in a queue despite being told if the wait was longer than 15 minutes I would be allowed into the 'medic room.'My Carer was treated disgustingly, I was in so much pain,after an hour of standing. Jaw clenching in agony causes TMJ ended up seeking medical help afterwards. No VIP information was issued until the 11th hour Ticketmaster blamed the venue, the venue blamed Ticketmaster. Then we were informed about Live Nation. All blaming each other. VIP prices they wanted us to have poor seats because I could not stand in the stalls. It was like a free for all, pushing, crushing, very unsafe. It is discriminatory to the disabled to be treated like this, almost as if I shouldn't be there if I couldn't stand. I wasn't alone. So many complaining, the Security was the worst plain argumentative. Did not listen, did not care.
I made a complaint about how I was treated apparently it seems Disabled people should not book VIP...............this is the response to my complaint
Aug 8, 2024, 09:06 UTC
Hi Janet,
Thank you for your email.
We are sorry that you feel disappointed with the venue operations and security staff when attending IM Monsta X Off the beat
The tickets that were purchased have been checked and we have been informed that standard general admission tickets were purchased and not accessible tickets, and all VIP information is emailed to customers prior to the event.
We can only advise for you to speak with the venue regarding any prior requests made before arriving at the event.
Any customers with accessible requirements are to purchase accessible tickets and to reach out to the access team before purchasing tickets and they would have ensured that suitable tickets were provided before attending the event.
As a promotor we can only assist with event issues but we can see that you have a dispute regarding the venue and therefore you will be required to speak with
We are sorry that you did not enjoy the show as intended but we are unable to take this matter further. We hope it does not detract you from attending future Live Nation events in the future.
Sincerely,
Sean
Live Nation Fan Support
Not clear about bags allowed
Not clear about bags allowed, is it clear a certain size
Only or can a small pocket book be allowed
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