Extremely personable and efficient. You actually get to talk to a human on the other end of the phone. No waiting. Friendly helpful staff. Great broadband.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Thomas Huban from company Lightnet called today to help us with issues we thought we were having with internet.Our issues were failures on our part to link up properly on devices. He couldnt have been... Se mer
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I've used lightnet for over 10 years. They are faultless in their service. We are a household of college students, teens and juniors so the demand for internet connection is huge. We can all clearly r... Se mer
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Very clear pricing and first rate communications. The instalment and set up process was very smooth. We have has the service for over 2 years now and it has been very reliable with little or no late... Se mer
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Företagsinformation
Skrivet av företaget
High speed fixed Broadband in Galway & Clare and Fibre broadband nationwide! Lightnet are a NBI retailer of Fibre To The Home Gigabit Fibre. Check our latest Broadband deals or Call 091 395804.
Kontaktuppgifter
Eastpoint Business Park, H62 YE28, Loughrea, Irland
- 091395804
- sales@lightnet.ie
- www.lightnet.ie
4,8
Utmärkt
596 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Otherwise poor rural coverage
I live in a rural area with otherwise poor coverage
28 februari 2024
Omdöme utan inbjudan
Svar från Lightnet
Hi Robert, we are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Good speeds for my location and if…
Good speeds for my location and if there's any problems support team always deal with the problem quickly and efficiently.
28 februari 2024
Omdöme utan inbjudan
Svar från Lightnet
Hi John, we're happy to see that you had a 5-Star experience. Thanks for sharing.
Good service
Good service. Installation was quick. Can use multiple devices at the same time. No lags. No delays. And customers service was friendly, engaging and helpful.
28 februari 2024
Omdöme utan inbjudan
Svar från Lightnet
Hi Caitlin, thank you so much for your 5-star review! We will share this with the Broadband team to let them know to keep up the amazing work.
Fantastic company,very happy with our…
Fantastic company,very happy with our service.In the rare event of a question or a problem there's always someone local to talk to.
28 februari 2024
Omdöme utan inbjudan
Svar från Lightnet
Hi Arleen, we are so grateful for your 5-star review. Thanks for sharing your rating with us.
Fantastic service
Fantastic service. Never goes down.. if ever any issues always someone on hand to deal with a call.
Speed unreal
28 februari 2024
Omdöme utan inbjudan
Svar från Lightnet
Hi Christina, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
A highly reliable local broadband provider. provider
Getting lightnet was very easy. I called them and they came out by appointment, tested for signals, installed equipment professionally and effortlessly. We have used their services for about 2 years now. The product works all the time very well and meets our needs in a family home setting. Pricing was clear from the onset and is consistent and competitive. As a boadband provider Lightnet has provided a much needed service to communities that were otherwise unconnected. Their teams are professional, friendly and local and their equipment covers a wide range of customer needs. I would therefore recommend Lightnet highly.
28 februari 2024
Omdöme utan inbjudan
Svar från Lightnet
Thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.
Great customer service
Great customer service, notified well in advance of any disruption which is minimal. Nice people to deal with
28 februari 2024
Omdöme utan inbjudan
Svar från Lightnet
Hi, we're happy to see that you had a 5-Star experience. Thanks for sharing.
The installation of rural broadband
The installation of our broadband was completed successfully by the engineer despite having to overcome some problems. He then got us up and running and took time to show us how everything worked.
So far very pleased with the service and performance.
30 januari 2024
Omdöme utan inbjudan
Svar från Lightnet
Hi Simon, thank you for the kind rating, we’re so happy your installation went well.
Would always use lightnet for our…
Would always use lightnet for our broadband. Never had any issues with our internet and there their customer service is excellent!
28 februari 2024
Omdöme utan inbjudan
Svar från Lightnet
Hi Aisling, thank you so much for your 5-star review! We will share this with the Broadband team to let them know to keep up the amazing work.
Reply and reaction from support is very…
Reply and reaction from support is very quick. Works and supplies good speed to work from home
28 februari 2024
Omdöme utan inbjudan
Svar från Lightnet
Hi Michael, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Slow and over priced my phone is often…
Slow and over priced my phone is often better
28 februari 2024
Omdöme utan inbjudan
Svar från Lightnet
Hi,
We are sorry to hear this. If you would like us to investigate this further please reach out to us on 091395804 or email support@lightnet.ie
Thanks Lightnet
Reliable and great customer service
Really happy with the reliability and great customer service from Lightnet, it's easy to get to talk to a real person on the phone and any issues are always dealt with quickly.
I had a problem with my broadband running slowly (which turned out to be another device on the network hogging the bandwidth, and not an issue with Lightnet at all)... a very patient and helpful person from the technical support team was able with my permission to take control of my pc to diagnose the problem within minutes.
I'm upgrading to fibre soon, and although i've been offered a slightly cheaper option with another provider I know I can trust Lightnet, having been with them for a few years now, and will definitely stay with them.
9 februari 2024
Omdöme utan inbjudan
Svar från Lightnet
Hi Sally, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.
10 years of excellent service
Lightnet has been providing our broadband service for almost 10 years!
In all that time, I can honestly say, that I have not had any problems with their service!
Our signal is great and Lightnet we’re the only company that was able to provide our area with broadband at the time, and at a very competitive rate!
Everything about Lightnet is uncomplicated and user friendly! I would highly reccomend their service
Frances Mcdonag. DFX Groundworks Ltd
27 februari 2024
Omdöme utan inbjudan
Svar från Lightnet
Hi Frances, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.
Customer service that's class!
A Lightnet customer for the past 4 years, I cannot rate their customer service highly enough. In that time, my broadband has never let me down, and on those occasions when I've needed support Lightnet has responded right away with great technical help.
27 februari 2024
Omdöme utan inbjudan
Svar från Lightnet
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Lightnet always notify us if there are…
Lightnet always notify us if there are interruptions to our broadband service and that is not often.
31 januari 2024
Omdöme utan inbjudan
Svar från Lightnet
Hi Caitlin, we're happy to see that you had a 5-Star experience. Thanks for sharing.
Easy to contact and quick to resolve…
Easy to contact and quick to resolve any issues
15 januari 2024
Omdöme utan inbjudan
Svar från Lightnet
Hi Caitriona, thank you so much for taking the time to leave us a 5-star review.
First rate service and a rapid…
First rate service and a rapid response, and solution, when a problem is encountered.
I lost my connection following the power cuts brought by storm Jocelyn but within hours of my reporting the problem they identified the cause of the problem and reconnected my router remotely so I was back on line in a matter of hours.
Can't recommend them highly enough.
24 januari 2024
Omdöme utan inbjudan
Svar från Lightnet
Hi John, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.
Great connectivity
Great connectivity. Great service. Friendly helpful staff. Would highly recommend LightNet
27 februari 2024
Omdöme utan inbjudan
Svar från Lightnet
Hi Patricia, we are incredibly grateful that you took the time out to leave us a 5-Star review.
Excellent WiFi
Excellent WiFi supplier. Great coverage, excellent customer service, glad to be a customer of this company.
27 februari 2024
Omdöme utan inbjudan
Svar från Lightnet
Hi Eileen, we're happy to see that you had a 5-Star experience. Thanks for sharing.
Highly recommend
Iv been with Lightnet for a number of years now and never had a problem with their service always get 100% . Its the best Company iv used and i have and will continue to recommend them to my family and friends
27 februari 2024
Omdöme utan inbjudan
Svar från Lightnet
Hi Noreen, thank you so much for your 5-star review! We will share this with the Broadband team to let them know to keep up the amazing work.
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