Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Extremely personable and efficient. You actually get to talk to a human on the other end of the phone. No waiting. Friendly helpful staff. Great broadband.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Thomas Huban from company Lightnet called today to help us with issues we thought we were having with internet.Our issues were failures on our part to link up properly on devices. He couldnt have been... Se mer

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Betygsatt 5 av 5 stjärnor

I've used lightnet for over 10 years. They are faultless in their service. We are a household of college students, teens and juniors so the demand for internet connection is huge. We can all clearly r... Se mer

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Betygsatt 5 av 5 stjärnor

Very clear pricing and first rate communications. The instalment and set up process was very smooth. We have has the service for over 2 years now and it has been very reliable with little or no late... Se mer

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Företagsinformation

  1. Telefonoperatör
  2. Telefon- och internettjänster

Skrivet av företaget

High speed fixed Broadband in Galway & Clare and Fibre broadband nationwide! Lightnet are a NBI retailer of Fibre To The Home Gigabit Fibre. Check our latest Broadband deals or Call 091 395804.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

596 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Anytime I had to ring with a late…

Anytime I had to ring with a late payment after changing bank details I was always treated like a local customer and there was never an issue, service was never broken and as I've stayed local for our Internet provider, lightnet have likewise treated me fairly. Keep up that mantra.
Happy customer Michael Quinn

5 januari 2024
Omdöme utan inbjudan
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Svar från Lightnet

Hi Michael, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

Betygsatt 4 av 5 stjärnor

Customer service is exceptional.Easy to…

Customer service is exceptional.Easy to contact via email or phone. Quick service repairs. Any technical faults, notifications /alerts given in a timely manner.

11 januari 2024
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Svar från Lightnet

Hi Theresa, we really appreciate you taking the time to share your rating with us.

Betygsatt 5 av 5 stjärnor

I have been with Lightnet over 10…

I have been with Lightnet over 10 years, never had a problem with them. A very reliable service and the great thing with them is that there price never goes up. Would highly recommend with them.

5 februari 2024
Omdöme utan inbjudan
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Svar från Lightnet

Hi Mari, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.

Betygsatt 4 av 5 stjärnor

Very good service

Very good service, particularly in areas that have no fiber. Company is based in Galway so quick response to any issues. Would recommend

27 februari 2024
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Svar från Lightnet

Hi Aidan, we are so grateful for your review. Thanks for sharing your rating with us.

Betygsatt 5 av 5 stjärnor

Best customer service

I’ve been with Lightnet for 12 years. Their customer service is absolutely amazing at all time whether an issue on their side or locally at the house. I highly recommend them. It’s a breath of fresh air nowadays to talk to real local people who know the area and who answer the phone.

8 februari 2024
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Svar från Lightnet

Thank you so much for your 5-star review! We will share this with the Broadband team to let them know to keep up the amazing work.

Betygsatt 5 av 5 stjärnor

Quality company

I have been with this company for many years. They are very helpful to deal with on the phone and prices are very competitive.

27 februari 2024
Omdöme utan inbjudan
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Svar från Lightnet

Hi Bernice, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Betygsatt 5 av 5 stjärnor

Came on time

Came on time, checked everything to do with my internet as it had not been working. Very pleasant and delighted with the service.

22 februari 2024
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Svar från Lightnet

Hi Mairead, we are so grateful for your 5-star review. Thanks for sharing your rating with us.

Betygsatt 5 av 5 stjärnor

Lightnet is made up of Real people.

I’ve been with lightnet for a number of years and I always get a reliable service with great customer care and friendly speedy answers to any queries. Great broadband providers

14 februari 2024
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Svar från Lightnet

Hi Emer, thank you so much for your 5-star review! We will share this with the Broadband team to let them know to keep up the amazing work.

Betygsatt 5 av 5 stjärnor

Good connection

Good connection and good service and help when needed

27 februari 2024
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Svar från Lightnet

Thank you so much for taking the time to leave us a 5-star review.

Betygsatt 5 av 5 stjärnor

Always provide a good service

Always provide a good service.
Always notify me well in advance of maintenance or distribution to the service.

27 februari 2024
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Svar från Lightnet

Hi Christy, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Betygsatt 5 av 5 stjärnor

I am a customer of Lightnet for 3 years…

I am a customer of Lightnet for 3 years now and I am very happy with the service they provide. Just once in that period, I had to contact customer service and the issue was dealt with promptly and in a professional manner. I have recommended their service to others

27 februari 2024
Omdöme utan inbjudan
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Svar från Lightnet

Hi Michael, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers

Betygsatt 5 av 5 stjärnor

Excellent service on the very few…

Excellent service on the very few occasions it was not working perfectly they informed me, I have never had any problems with the service and find the method of informing me the payment is due and collecting it directly from my account so convenient.
The staff are pleasant informative and efficient, the latter means a lot to me as I don't tolerate incompetence very well.
I can change my subscription at any time. Delighted I choose them when I moved into this house. Keep doing what you are doing. Thank you

27 februari 2024
Omdöme utan inbjudan
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Svar från Lightnet

Hi Imelda, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.

Betygsatt 5 av 5 stjärnor

Happy to You Lightnet

Once our broadband works we have no issues. We did have some glitches in the past but were advised if any technical faults were being fixed in advance.
Overall we are Happy with the service.

27 juli 2023
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Svar från Lightnet

Hi Ronan, thank you so much for taking the time to leave us a 5-star review.

Betygsatt 5 av 5 stjärnor

Excellent service for many years in…

Excellent service for many years in east Galway. Provided broadband when no one else would touch rural Ireland.

27 februari 2024
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Svar från Lightnet

Hi Philip, we are so grateful for your 5-star review. Thanks for sharing your rating with us.

Betygsatt 5 av 5 stjärnor

Great company to deal with

Great company to deal with. Very friendly staff and quick to resolve any issue we have had. Would highly recommend to anyone .

1 februari 2024
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Svar från Lightnet

Hi Joseph, we are incredibly grateful that you took the time out to leave us a 5-Star review.

Betygsatt 5 av 5 stjärnor

Human touch…

Having a human being to speak with when you call. Having someone call me back when they say they will. Excellent experiencedand knowledgeable staff. What more can I say....

27 februari 2024
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Svar från Lightnet

Hi Ann, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Betygsatt 5 av 5 stjärnor

What can we say

What can we say? Lightnet are, without doubt our best service provider, beating all. If a problem surfaces, they are polite in any communication, efficient in response and very fast to have an issue sorted. They also helped with a router problem and sent out a really efficient 'fritzbox' router, which is hassle free. All in all Lightnet are the best for us.

27 februari 2024
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Svar från Lightnet

Hi John, we're happy to see that you had a 5-Star experience. Thank you so much for taking the time to provide feedback.

Betygsatt 5 av 5 stjärnor

Service is great

Service is great. Had a problem once with a payment and the team were just so responsive. Quality of the connection is consistently excellent !

26 februari 2024
Omdöme utan inbjudan
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Svar från Lightnet

Hi David, we are so grateful for your 5-star review. Thanks for sharing your rating with us.

Betygsatt 5 av 5 stjärnor

Great network

Great network, very prompt to reply & fix any issues. So helpful & honest with any of my queries. Speed is good for my usage. Overall I'm very happy with this network.

27 februari 2024
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Svar från Lightnet

Hi Fidelma, thank you so much for your 5-star review! We will share this with the Broadband team to let them know to keep up the amazing work.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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