First of all. You all need to get rid of the automated system. It can't tell the difference between a F and a S. I had to keep repeating myself over and over. Then it finally hung up on my. I had to c... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Incredibly poor customer service and they are using the worst delivery service I've ever witnessed in Canada: Apple Express. I ordered a Cap, they tried to deliver twice in the span of 2 weeks and s... Se mer
Customer Service is truly another level of DISPRESPECT to the american consumer. The automated support is a waste of time, only to forward you to an english-as-second language call center. Once th... Se mer
When they send you an email notifying you of 25% off anything in the store it's not for anything in the store. I really don't know what qualifies for the sale because nothing I actually want does.... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Find hats and caps for your favorite team in your favorite style at lids.com.
Kontaktuppgifter
USA
- www.lids.com
Réactif mais délais plus longs qu'annoncés
8€45 de frais de port pour une livraison standard en 3-5 jours qui a plutôt duré 9j me concernant. Maintenant ça vient d'Angleterre, on est en Mai.
Rien à redire autrement.
Terrible company...avoid at all costs
Terrible company...avoid at all costs! I've been waiting and waiting several weeks for a t-shirt and will cancel the order today.
do not buy from them worst company ever
do not buy from them worst company ever all they do is lie and scam take your money they never deliver anything on time they never provide any type of real tracking it's horrible All they do is lie lie lie horrible company the worst ever do not buy from them
I cant fault lids online ordering etc
I cant fault lids online ordering etc, i ordered an NFL helmet late at night, it was dispatched the next day and arrived the day after that. It was the cheapest i could find it and great service provided by them.
I nade a purchase at lids at the 5th of…
I nade a purchase at lids at the 5th of december. It still hasn’t arrived. I thought of contacting them, but when I was reading the (very bad) reviews on various sites about there customer service. I decided that it would be better to accept that my order will never arrive. I will never order anything from them, and I advise others not to do so.
I like the selection of caps and…
I like the selection of caps and embroidery however not so much on the Jersey front oh well yes
BUYERS BEWARE!!!
BUYERS BEWARE! I purchased a gift card from the locker room by lids in fashion show mall on Las Vegas Blvd store after asking Chandler and Jessica several times if it could be used at fanatics.com. come to find out the card couldn't be used on the website "until after the holiday season". When I called the store to inquire if I could get a refund, I was greeted by an unprofessional man named Felipe that yelled "F*&K", before putting me on hold because he was "too busy" in the store. I was then given a general email address to a retail group to handle my issue.
I suggest purchasing your gear elsewhere....
LIDS International Review
Got a rare LAKINGS jersey that wasnt available here in the US anymore.I grew up next to the Forum in the 70s, so this jersey means a lot to me.I am very grateful
Scam, don't buy
This site is a scam. Took my money, said the products out for delivery, then apparently give a refund but have seen no money and now they're saying they've delivered what they apparently refunded.
Amazing customer service from Ruth!
After dealing with a few issues I was able to connect with Ruth and she was so helpful and help me solve my problem. She was very kind and great to work with you don’t come across people like her every day!
Lids….ABSOLUTELY Horrible experience at…
Lids….ABSOLUTELY Horrible experience at your Crabtree Valley Mall location in Raleigh, NC. Crabtree Valley Mall
4325 Glenwood Ave Sp2067
Lids Crabtree Valley Mall 5855
Raleigh, NC 27612
919-571-3548. I went in for embroidery and was told that the only person who could do what I asked, which was Greek Letters for my fraternity on a hat that I brought in, wouldn’t be in until later that day. I was told that if I paid for it I could come back and pick it up. Also, that I would be called if there was any issue. Since I live an hour away,! Called before coming back today. I was told that it wasn’t done but would be in 30-40 minutes. I arrived and was told they don’t have one of the Greek Letters I needed. Others in my fraternity have used your business to have hate embroidered with no problem with the same thing I asked for. The store was extremely busy and there was only one person working. Coming from a background in retail management, this was unacceptable by itself. The sales person wasn’t very helpful and didn’t seem concerned about my 2 trips, almost an hour there and a the same going back. He walked away when I was trying to ask for a receipt for a refund and then again as he handing me back my hat. This was very unprofessional. I will be letting other members of my fraternity know what a negative experience I’ve had. I the time before this one I drove here and the machine was broken.
I ordered a Mitchell And Ness cap and…
I ordered a Mitchell And Ness cap and the hat was out of shape and looks like a kids hat.When I measured it and compared it to 3 of my caps made by the same brand,it was much smaller.They charge you $9.99 to get a refund sent back to your debit card or you can get an electronic gift card for no fee plus you lose the shipping cost.I buy all of my caps from lids and I have about 15.I will never purchase anything from them again after I redeem the gift card.What a ripoff!
DO NOT BUY from them unless you ABSOLUTELY know your size and won’t be returning.
Bought a jumper for $80, it didn’t fit the intended person so started the return for a refund process and it cost $36 to return!!! $36!! To go from South Australia to New South Wales. An absolute joke. Tried talking to their customer service online chat, the person was so slow at responding, then stopped altogether and didn’t answer nor help me fix my issue.
DO NOT BUY from them unless you ABSOLUTELY know your size and won’t be returning.
Edit: 5 weeks later, still waiting for my refund. Would give zero stars if I could
Le paiement est obligatoire avant la…
Le paiement est obligatoire avant la réalisation des travaux.
Le travail n'est pas en conformité de la fiche signéé, ni impécable (les lettres sur le maillots sont de tailles différentes).
Le magasin a fait une autre erreur de paiement et ils ne veulent pas me rembourser (ou trouver une autre solution).
Ils ne répondent pas à mes mails.
Je ne sais pas s'il s'agit d'incompétence ou de malveillance!
Pour une marque qui se veut être internationnale, c'est une déception complète du travail effectué et du service après vente.
Didn't like the hat I ordered
Didn't like the hat I ordered. Trying to return it is a pain in the you know what as they don't have easy access to a return form. They also subtract half your credit off for returning the item. Also, why don't they offer in store returns like every other modern store? Such a silly business way that I won't ever deal with them again.
DO NOT TRUST
DO NOT TRUST
DO NOT BUY FROM THIS PLACE AT ALL.
THEY ARE ALL SCAMMERS. PLEASE SAVE YOUR MONEY AND BUY FROM A REPUTABLE STORE.
THEY HAVE A CONVOLUTED BUSINESS MODEL.
15$ to ship a hat
15$ to ship a hat - bye bye Lids...People are not stupid and dont deserve to be gouged like that. Last hat I will buy there
Staff very friendly and welcoming
Amazing service from all staff and welcome me in too. Wonderful selection of hats to pick from and designing my own. Lakeside Thurrock 👍.
Avoid Lids, request refunds by PayPal instead of wasting time with Lids
Ordered a NHL t-shirt and I regret not checking out any reviews before hand!
Ordered from a website called Fanatics International then the order email came from Lids International (this was the first alarm bell).
Not surprisingly the order was not delivered. The ‘tracking’ site landmark global showed the t shirt as sent then as (mysteriously) returned to the ‘returns centre’ (alarm bell number two).
After contacting Lids, I was told they would conduct an ‘investigation’ and get back to me within three days. Ten or so days later there was no update.
I reported the transaction via PayPal and they refunded the amount straight away (it’s almost like the saw the biller was Lids and did the refund without question).
Save yourself the trouble and avoid this company.
Awful customer service
Is it just me or do employees at most lids stores hate their jobs?Went to the Ala Moana center in Hawaii today where there are 3 stores.
Two of them were clearly so inconvenienced just by having a customer there that they made it so uncomfortable I had to leave.
Not only were they unhelpful, they made it so obvious that they didn't want to have to deal with anybody while being paid.
One was a young guy and the second a young girl.
The third which was sthe largest store had an older more mature gentleman who was chatty and couldn't have been more helpful.
Such a shame.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








