LepetexpressOmdömen 

332
TrustScore 4.5 av 5

4,4

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Easy online booking with quick response. Service is well organised and clear instruction provided for access. You will also recieve a reminder email to ensure things you need to prepare before boardin... Se mer

Betygsatt 5 av 5 stjärnor

Our crossing with Lepetexpress was great. The whole proccess, from the booking to the actual journey, was very smooth and conducted in a efficient manner. Also,there was their punctual and kind suppo... Se mer

Betygsatt 1 av 5 stjärnor

IF YOU CARE ABOUT YOUR PET AND THERE WELLBEING DO NOT USE. They refused to turn on Air Conditioning during a heat warning/advisory because it costs too much money and uses too many bars of fu... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Lepetexpress is such an important business, helping people like me, who doesn't drive, take their pets across the channel. Everything is so well organised and my pet and I felt completely safe and sec... Se mer

Företagsinformation

  1. Minibusstaxi

Skrivet av företaget

Take your dog or cat with you to the UK or France! The Le Pet Express minibus travels from the UK to France (and vice versa) on the Eurotunnel with your dog or cat by your side. Booking available online and regular pick ups from Ashford Rail Station, UK to Calais Frethun Rail Station, France. Departs Ashford: 10:00 a.m. Departs Calais Frethun: 15:00


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

332 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 28 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(332)

33 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I’ve recently taken Le pet express

I’ve recently taken Le pet express. I arrived from Vancouver and I am so grateful to Brenda for all of her assistance along the way! I wouldn’t have made it from Paris to London with out her and pet express.

I looked at other options but none were as seamless as le pet express.
The quality of service was impeccable and my little dog actually enjoyed the our little adventure.

I’m so glad I found Le pet express. I’m going to recommend it all of my friends! I can not say enough good things about the team and the service.

30 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, very well organised and communicated all round. Le Pet Express was the perfect start to my long journey, and made the channel crossing seem less and stress free, thank-you so much.

24 augusti 2023
Betygsatt 1 av 5 stjärnor

Terrible company. MUST AVOID AT ALL COSTS!

Where to start? Terrible website, constantly lagging, making the booking process a living nightmare! The van is extremely uncomfortable, for both the people and the animals! The animals are all cramped together in small cages. This stresses them which causes dogs to bark constantly throughout the whole trip. The driver, Brenda is rude and lazy! Our train was waiting for us at Calais ville however Brenda refused to drive us there and dropped us off at Calais Frethun. This led to everyone missing their train and having to wait over 3 hours for the next one to arrive. Avoid this company at all costs⚠️!

11 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing experience

Brenda is great! Very organised, expert in the paperwork and process to cross the channel. It’s fun to cross the sea with all the dogs in the van, and hearing about everyone’s dog stories. Also most affordable option out there. Highly recommend!

11 augusti 2023
Betygsatt 5 av 5 stjärnor

Another successful crossing

This company is providing an amazing service which allows my pet to travel in the respectful, caring and safe fashion which he deserves. Cannot recommend Le Pet Shuttle enough.

Thank you, Brenda.

28 juli 2023
Betygsatt 5 av 5 stjärnor

Brenda was phenomenal

Brenda was phenomenal, she helped me so much & she made my journey & Loki’s journey amazing. I’m so grateful for what she does, it was one of my best trips. Thank you.

11 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Simply the best

Simply the best! Brenda’s guidance, her expertise and knowledge made my dream come true ! Honestly, if not lepetexpress, I would not make it…

26 juli 2023
Betygsatt 5 av 5 stjärnor

Super Smooth Journey

Super Smooth Journey! And they was so helpful in regards to what documents was needed to come back into the UK with my small dog.

Definitely using them again 5 STARS!!

14 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So professional and friendly

So professional and friendly.

Brenda was punctual and professional and put me and dog Luna at ease. Communication was faultless and expectations were managed throughout. I would highly recommend Le Pet Express and have been telling all my friends with pets about the superb service. You can tell a lot of care and attention has been put into this business.

1 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Pets across the channel, quickly, reasonably, painlessly

This is by far the best way to get your pet from France to the UK! Brenda is extremely knowledgeable and helpful and will give you all the info you need. She will check your paperwork ahead of time to reduce the odds of refusal at the tunnel, and help you figure out how to rectify any problems. And she does all this while charging an exceedingly reasonable price. She is a gem. Very highly recommend!!

8 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The most impactful part of the service…

The most impactful part of the service was feeling that you and your pet were cared for. This was not only the guidance for the relevant paper work and pet passport but also the service from pick up to drop off. It was stressful taking my pet across Europe, but as soon as they picked us up they took care of us, it was so reassuring :) thank you.

27 juni 2023

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