Easy online booking with quick response. Service is well organised and clear instruction provided for access. You will also recieve a reminder email to ensure things you need to prepare before boardin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our crossing with Lepetexpress was great. The whole proccess, from the booking to the actual journey, was very smooth and conducted in a efficient manner. Also,there was their punctual and kind suppo... Se mer
IF YOU CARE ABOUT YOUR PET AND THERE WELLBEING DO NOT USE. They refused to turn on Air Conditioning during a heat warning/advisory because it costs too much money and uses too many bars of fu... Se mer
Företaget har svarat
Lepetexpress is such an important business, helping people like me, who doesn't drive, take their pets across the channel. Everything is so well organised and my pet and I felt completely safe and sec... Se mer
Företagsinformation
Skrivet av företaget
Take your dog or cat with you to the UK or France! The Le Pet Express minibus travels from the UK to France (and vice versa) on the Eurotunnel with your dog or cat by your side. Booking available online and regular pick ups from Ashford Rail Station, UK to Calais Frethun Rail Station, France. Departs Ashford: 10:00 a.m. Departs Calais Frethun: 15:00
Kontaktuppgifter
Smarden Bell Road, TN26 0SY, Ashford, Storbritannien
- +44 03301139527 or USA (415) 874-1255
- enquiries@lepetexpress.com
- www.lepetexpress.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 28 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
best way to travel with dog if you don't have a car
Awesome, efficient, affordable and Brenda is super knowledgable re what your animal needs. I will definitely use her service again. Book early though!
I’ve recently taken Le pet express
I’ve recently taken Le pet express. I arrived from Vancouver and I am so grateful to Brenda for all of her assistance along the way! I wouldn’t have made it from Paris to London with out her and pet express.
I looked at other options but none were as seamless as le pet express.
The quality of service was impeccable and my little dog actually enjoyed the our little adventure.
I’m so glad I found Le pet express. I’m going to recommend it all of my friends! I can not say enough good things about the team and the service.
Great experience
Amazing service, Brenda is very professional. Highly recommend :)
Excellent service
Excellent service, very well organised and communicated all round. Le Pet Express was the perfect start to my long journey, and made the channel crossing seem less and stress free, thank-you so much.
Excellent service.
Terrible company. MUST AVOID AT ALL COSTS!
Where to start? Terrible website, constantly lagging, making the booking process a living nightmare! The van is extremely uncomfortable, for both the people and the animals! The animals are all cramped together in small cages. This stresses them which causes dogs to bark constantly throughout the whole trip. The driver, Brenda is rude and lazy! Our train was waiting for us at Calais ville however Brenda refused to drive us there and dropped us off at Calais Frethun. This led to everyone missing their train and having to wait over 3 hours for the next one to arrive. Avoid this company at all costs⚠️!
Amazing experience
Brenda is great! Very organised, expert in the paperwork and process to cross the channel. It’s fun to cross the sea with all the dogs in the van, and hearing about everyone’s dog stories. Also most affordable option out there. Highly recommend!
Super easy and convenient process!
Another successful crossing
This company is providing an amazing service which allows my pet to travel in the respectful, caring and safe fashion which he deserves. Cannot recommend Le Pet Shuttle enough.
Thank you, Brenda.
Brenda was phenomenal
Brenda was phenomenal, she helped me so much & she made my journey & Loki’s journey amazing. I’m so grateful for what she does, it was one of my best trips. Thank you.
Simply the best
Simply the best! Brenda’s guidance, her expertise and knowledge made my dream come true ! Honestly, if not lepetexpress, I would not make it…
Brenda was extremely informed and…
Brenda was extremely informed and capable - it was a very good experience
Super Smooth Journey
Super Smooth Journey! And they was so helpful in regards to what documents was needed to come back into the UK with my small dog.
Definitely using them again 5 STARS!!
Brenda did an amazing job
Brenda did an amazing job, super professional, collaborative and friendly.
The space was super clean!
So professional and friendly
So professional and friendly.
Brenda was punctual and professional and put me and dog Luna at ease. Communication was faultless and expectations were managed throughout. I would highly recommend Le Pet Express and have been telling all my friends with pets about the superb service. You can tell a lot of care and attention has been put into this business.
Amazing and reliable service
Amazing and reliable service! One of the few options to get across the channel
Great communication all the way around…
Great communication all the way around and the service from France to England was comfortable. Good job!
Comfortable and Reliable Services
Lepetexpress is a comfortable and reliable service. It delivers on its promise. Would recommend for pet transfers across the channel.
Pets across the channel, quickly, reasonably, painlessly
This is by far the best way to get your pet from France to the UK! Brenda is extremely knowledgeable and helpful and will give you all the info you need. She will check your paperwork ahead of time to reduce the odds of refusal at the tunnel, and help you figure out how to rectify any problems. And she does all this while charging an exceedingly reasonable price. She is a gem. Very highly recommend!!
The most impactful part of the service…
The most impactful part of the service was feeling that you and your pet were cared for. This was not only the guidance for the relevant paper work and pet passport but also the service from pick up to drop off. It was stressful taking my pet across Europe, but as soon as they picked us up they took care of us, it was so reassuring :) thank you.
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