Leisure Lakes Bikes - Leeds Omdömen 

132
TrustScore 4.5 av 5

4,7

78 - 84 Crossgates Road, LS15 7NL Leeds, West Yorkshire, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Team allways very helpful with any questions , which i reeled of about 12 to Luke and what he couldn’t answer he asked another team member . the store is well stocked but not to cramped . This visit w... Se mer

Betygsatt 5 av 5 stjärnor

went to the York Road Leeds branch to get a new bike helmet. I had a rough idea of my head size , one of the staff asked if I needed help I said I was interested in a Troy Lee Designs A3 helmet. He he... Se mer

Betygsatt 5 av 5 stjärnor

Further to my 1 star review of the Bury store, Paul from the Leeds store (where I had bought my saddle originally) called me to try and sort this. He sent a colleague to the warehouse to find a sadd... Se mer

Betygsatt 3 av 5 stjärnor

Straightforward to buy on line from Ulverston branch at £1,100 off for Di2 carbon, hydraulic disc ORRO STC 2023 road model. Transferred to Leeds branch to collect while up visiting relatives in Harrog... Se mer


Företagsinformation

  1. Cykelaffär
  2. Cykelreparation
  3. Sportcenter

Skrivet av företaget

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Skrivet av företaget

Family run since '81!
With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £75 & get FREE Delivery!*

Kontaktuppgifter

  • 78 - 84 Crossgates Road, LS15 7NL, Leeds, West Yorkshire, Storbritannien

  • 0113 232 8483

4,7

Utmärkt

TrustScore 4.5 av 5

132 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 81 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(132)

1 346 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Super customer service

Super customer service, were able to answer my queries over the phone and helped me understand the best options for the bike gear I wanted.

25 juni 2025
Betygsatt 5 av 5 stjärnor

Very helpful and good service

Very helpful and good service. Ordered 2 coats on line to collect in store as issues with size previously. Promptly Informed that ready for collection, Helpful staff re fitting and other advice. No issues with returning and refunding the one that wasn't needed.

2 april 2025
Betygsatt 5 av 5 stjärnor

Fast and efficient service - Great Team in Leeds

I called in off chance with a puncture on my road bike. Despite being busy, the team whisked the bike off and fitted a new tube in no time at all getting me back on the road.

I took the opportunity to purchase a spare inner tube and tyre levers.

Very helpful and accommodating team in Leeds

1 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Would not recommend to anyone

Would not recommend to anyone. Ordered a bike for my son’s Christmas present weeks ago. Sales advisor steered us towards one in stock at another store to ensure it would be here in time. Told me would be in store 3 days later. Two weeks later not heard anything so popped in store. Assured by all staff they had ordered one from Holland and there was one at another store and not to worry. Phone me two working days before Christmas to inform me no bike and nothing they can do. I work in retail myself so I understand things happen but I’m extremely disappointed and my son is devastated. I wouldn’t believe a word the staff say and advise everyone to shop elsewhere.

18 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had an issue with my bike purchased…

I had an issue with my bike purchased just short of 2 years ago. These guys at Leeds sorted the issue under warranty and when the the parts landed turned the bike round in the day.
They kept me informed of the progress at all times.
I know it's a bit of a cliché, but their service was above and beyond expectations

14 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

poor ongoing support

The Bury branch of Leisure Lakes bikes were very good at selling me an electric Batribike in May 2021. Used the bike for 18 months , no problems but then due to health issues did not use the bike for about 18 months ( stored indoors and charged intermittently , my fault ). In May this year decided to use the bike but had problems with the battery which ran out fairly quickly. I called in the shop and asked if they could check it for me and was told matter of factly ---------“ no we haven’t got the equipment to check it “ They told me to contact Batribike which I did who were not great either at helping me. I also emailed Leisure Lakes asking if they thought this level of service was adequate and did not receive a response to this or a subsequent email. I ended up having to travel 20 miles to an independent bike shop who eventually sorted out my problem. I’m not sure what the moral of the story is, but I would certainly not recommend them based on my experience.

15 maj 2024
Omdöme utan inbjudan
Logotyp för Leisure Lakes Bikes - Leeds

Svar från Leisure Lakes Bikes - Leeds

Hi Mr. Thornsby.
Apologies for this, there really is no excuse for that response.
I worked in a workshop for a decade and know some of the more obscure electric bike brands can be challenging, but there should still be an attempt to diagnose/resolve the problem and deal with any problems tactfully.
Also, it is very much not our style to ignore complaints, we usually try and respond to all emails. I will speak to the store to try and ascertain why there response was so negative/customer service lacking.
Sorry again for the poor handling of this issue.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer