Ordered a bike via the cycle to work scheme. Got regular updates from the Cheltenham team, and quick answers to my questions via email which is great. But, what really stood out.......When I went... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought bike 'remotely' by email/phone for payment and pickup at Cheltenham branch and it was dealt with extremely efficiently, including using their carpark in town for my quick stop. First ride of th... Se mer
The personal touch made this company stand out to me so I ordered again from them. The communication from the company was 1st class. Delivery service no problems . The item I choose was out of stock b... Se mer
I had my heart set on a Cube Kathmandu which was difficult to find in stock. Luckily, Leisure Lakes Bikes had one in stock at Daventry and transferred it to Cheltenham which was nearer to me. I found... Se mer
Företagsinformation
Skrivet av företaget
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Skrivet av företaget
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Kontaktuppgifter
27 Pittville Street, GL52 2LN, Cheltenham, Gloucestershire, Storbritannien
- 01242 251505
4,9
Utmärkt
146 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 82 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience at Leisure Experience
Great experience at Leisure Experience. The staff were exceptional.
7 september 2025
Great communication and service.
10 augusti 2025
Prompt dispatch of an excellent product
30 juni 2025
An efficient and quality service.
25 april 2025
I've always found the staff in the shop…
I've always found the staff in the shop very helpful and knowledgeable and when ordering online the website is well laid out and easy to navigate and delivery is always on time and as expected!
28 april 2025
My daughter's bike ordered from…
My daughter's bike ordered from LeisureLakesBikes was delivered extremely well packed, I received it very quickly whilst being kept upto date throughout. What a fantastic experience, thoroughly recommend LeisureLakesBikes. Big smiles ..Cheers!
10 februari 2025
Did initially try and buy items in…
Did initially try and buy items in store but staff not very helpful just pointed and said over there. Was looking for some advice really.
So researched online and purchased online, would have probably spent more money in store if the customer service\experience was better.
Online purchasing experience was good, though delivery took 10 days for click and collect items to arrive at store.
28 januari 2025
Great Customer Service
Great experience buying a bike, staff were friendly and helpful, It took time for the bike to be built in their workshop , so I went away for a couple of hours and they kept in contact with me , giving progress reports. They price matched a couple of accessories which was a nice touch.
25 januari 2025
Omdöme utan inbjudan
Always great service from the staff…
Always great service from the staff instore. The range on line is really good and they keep you well informed.
2 december 2024
Always A Great Price And Service
I buy a lot of bikes and cycling gear from Leisure Lakes Bikes. Always a great price and service. Highly recommended.
16 november 2024
Fantastic super quick service
Fantastic super quick service, the bike arrived in excellent condition and all checked over, highly recommend.
9 oktober 2024
Trek warranty claim - excellent service
I used the Cheltenham branch for a Trek warranty claim for a carbon front wheel. They are my local Trek dealer though I did not buy the bike from them, not knowing such at the time of purchase. The service was excellent - efficient from start to finish and from my point frictionless. The staff were helpful and friendly and I’ll have no qualms about using them again but for a purchase next time
13 september 2024
Omdöme utan inbjudan
Very helpful staff in-store…
Very helpful staff in-store (Cheltenham) and great joined up service when shopping online with them too.
12 juni 2024
Great team
I put in a late bike order and the team went out of their way to get it ready for me to pick up in time to enter Ride London on it.
17 maj 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.