Lamentablemente no hacen envios a Puerto Rico. Y tengo q estar enviado a Estados Unidos par q luego me envíe pagando entonces un envio adicional.. La mercancia q deseo de la líneas y tanto me encanta.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Never shopping here again because why was an item in my order cancelled without notice? Then come to find out it was out of stock before they took my money only to refund me 2 weeks before my trip whi... Se mer
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The app is great, easy to find what you want to purchase, easy to check out and apply discounts if you have any. Absolutely love my new bag, obsessed with all Kurt’s merchandise, specially bags and sh... Se mer
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My experience with KG has been beyond my expectations! I am very happy and pleased with the quality of all my purchases!! Exceeded my expectations. Delivery time was the best ! Free shipping and Fast!... Se mer
Företaget har svarat
3,5
Medel
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My order is missing the purse
11 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Sasha,
Thank you for your feedback. We’re sorry to hear that your order was missing the purse. To allow us to investigate this further, please respond to the requested information or contact our customer service team directly with your order details so we can look into this for you.
Kind regards,
Team Kurt Geiger
Im am positive that I selected and…
Im am positive that I selected and ordered a 7.5 size and the way your site is it would be hard to select the wrong size. The system was glitching while I was trying to select my size as if multiple people were on the system. I was sent a size 9.5 and it is not returnable. I love both pair of shoes but, I'm only able to wear one pair.
9 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Ericka,
Thank you for your feedback. We’re sorry to hear about the sizing issue with your order and the difficulties with the website while placing your order.
We appreciate you bringing this to our attention. Please respond to the requested information or contact our customer service team directly with your order details so we can look into this for you.
Kind regards,
Team Kurt Geiger
Svar från Kurt Geiger
Hello Mona,
Thank you for your lovely feedback! We’re delighted to hear that you’re pleased with your beautiful purse, the speedy delivery, and the great price. We hope you enjoy your new purchase!
Kind regards,
Team Kurt Geiger
Love the Styles!
I LOVE Kurt Geiger shoes and bags! I like to sparkle, so I am always able to find something on their website. The size is always consistent with each pair, and I always receive compliments when I am wearing/carrying Kurt Geiger products. They are of high quality and will last. I also like how fast I receive my orders.
9 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Deborah,
Thank you for your fabulous feedback! We’re delighted to hear how much you love our shoes and bags and that you can always find something with a little extra sparkle on our website!
We truly appreciate your continued support and hope to keep bringing you plenty of styles that make you sparkle!
Kind regards,
Team Kurt Geiger
Ordering with ease
Ordering with ease, the timely delivery and the quality of the product
7 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Sherrie,
Thank you for your lovely feedback! We’re delighted to hear that you found ordering easy, your delivery arrived promptly, and you were pleased with the quality of your product.
We truly appreciate your support and look forward to welcoming you back again soon!
Kind regards,
Team Kurt Geiger
I absolutely LOVE Kurt Geiger!!!
I absolutely LOVE Kurt Geiger!!!! High quality and fast shipping!!!! Super Classy!!!! ❤️❤️❤️❤️❤️💕💕💕💕
7 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Cristina,
Thank you so much for your amazing feedback! We’re thrilled to hear how much you love Kurt Geiger and that you’re impressed with the quality, fast shipping, and classy designs.
We truly appreciate your support and hope to keep bringing you fabulous styles you’ll love!
Kind regards,
Team Kurt Geiger
The quality prompt arrival are above…
The quality prompt arrival are above average
That is with every Kurt Geiger!
I’m hooked as my Maiden name is Geiger!!
7 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hi Donna,
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that you're consistently impressed with the quality and prompt delivery of your Kurt Geiger purchases. And we absolutely love the personal connection with your maiden name being Geiger! 🥰
Thank you for your continued support and for being such a loyal KG fan. We look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
I haven’t received them yet it says…
I haven’t received them yet it says delivered
9 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hi Nikita,
We’re very sorry to hear that you haven’t received your order despite the tracking showing it as delivered. We understand how concerning and frustrating this must be.
Could you please share the requested details with us? Once we have them, we’ll review this further with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
Everything was great
Everything was great! I loved the quality of the shoe and purse. I love Kurt Geiger
7 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hi Aunestie,
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that you love the quality of your shoes and purse. It’s fantastic to know that you had such a positive experience with your Kurt Geiger purchases.
Thank you for your kind words and support. We’re thrilled to have you as part of the Kurt Geiger community and look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
I just received my package today
I just received my package today. Earlier than the Fedex tracking stated. I love the vibrant green slippers. Fits perfectly. The micro Kensington Eagle bag is Fire! Thanks!
8 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hi Carlson,
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that your order arrived earlier than expected and that you love your vibrant green slippers. It’s fantastic to know they fit perfectly, and we’re thrilled that you’re enjoying your Micro Kensington Eagle bag too!
Thank you for your kind words and support. We hope you enjoy your new pieces and look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
This bag I bought is to die for
This bag I bought is to die for! I did wait until it went on sale but I love it and it is definitely a head turner. Fast shipping. Can’t wait to wear it!!!
6 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hi Bip,
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that you love your new bag and that it has already made such an impression! It's fantastic to know that you were able to pick it up in the sale and that you were happy with the fast shipping.
Thank you for your support, and we hope you enjoy wearing your stunning new bag. We look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
I didn't receive my package.
I didn't receive my package.. My daughter birthday was yesterday and the package never made it.
7 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hi Amy,
We’re very sorry to hear that you did not receive your package, especially as it was intended for your daughter’s birthday. We understand how disappointing this must have been and apologise for the inconvenience caused.
Could you please share the requested details with us? Once we have them, we’ll review this further with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
I want to start of by saying I love the…
I want to start of by saying I love the vibrant colors of the sandals/shoes. Unfortunately I will be returning both sandals from this order because they are not true to size. I wear size 8 and it appears you have to size up. I feel the process is a bit much because you have to wait for refund in order to reorder the item. Exchange would be a better option instead of going through a tedious process. Nevertheless I still want the sandals.
5 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hi Juanita,
Thank you for your 4-star review. 💛
We're delighted to hear that you love the vibrant colours and style of our sandals. We're sorry to hear that the fit wasn't quite right and understand how disappointing it can be when sizing doesn't meet expectations.
We also appreciate your feedback regarding the exchange process and will be sure to share your comments with the relevant team for review.
Thank you for your support, and we hope you’re able to find the perfect fit and enjoy your sandals soon.
Regards,
Team Kurt Geiger
Svar från Kurt Geiger
Hi Esline,
Thank you for your 4-star review! 💛
We're delighted to hear that your package arrived quickly and that you had a positive experience with us.
Thank you for your support, and we look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
The quality of my purchase and the fast…
The quality of my purchase and the fast delivery exceeded my expectations. I am a fan for life of Kurt
5 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
HI Shahara,
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear that the quality of your purchase and our fast delivery exceeded your expectations. It means so much to know that you've become a lifelong fan of Kurt Geiger!
Thank you for your continued support and kind words. We look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
I’m still trying to figure out where is my package
I’m still trying to figure out where is my package cause my package never showed up. I didn’t even get an email telling me the accurate tracking number or none of that. This is my first time experiencing this, but someone needs to rewrite this wrong. My next step is, I will contact my bank.
6 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Renicka,
Thank you for sharing your feedback. We are sorry to hear about your experience and understand your concern regarding the delivery of your package.
We can confirm that we have highlighted your case to the relevant team, and they are currently investigating the matter. The team will review the details and get back to you via email as soon as possible with an update.
We appreciate your patience and understanding while this is being looked into.
Kind regards,
Team Kurt Geiger
Svar från Kurt Geiger
Hello Triege,
Thank you for your wonderful feedback! We’re delighted to hear that you love the items you chose and that you’re very satisfied with your purchase.
We truly appreciate your support and look forward to welcoming you back again soon!
Kind regards,
Team Kurt Geiger
Received bag with a little imperfection
Received bag with a little imperfection. It’s slightly damaged, but my daughter decided to keep it .
3 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello there,
Thank you for your feedback. We’re sorry to hear that your bag arrived with a slight imperfection. We appreciate you sharing this with us and understand your daughter’s decision to keep the item.
Your comments have been noted and shared with the relevant team for review as we continue to maintain and improve our product quality standards.
Thank you for taking the time to share your experience with us.
Kind regards,
Team Kurt Geiger
My Daugther loved the purse
3 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Tenisha,
Thank you for your lovely feedback! We’re delighted to hear that your daughter loved the purse.
We hope she enjoys using it, and we truly appreciate you choosing to shop with us. Thank you for your support!
Kind regards,
Team Kurt Geiger
Unfair policy
Ordered a size 7 which is my size however this 7 fits and looks like it's a 8.5 and because it's a sale item I couldn't even get a merchandise credit so I'm just stuck with a too big shoe and out of $170
1 augusti 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Kalema,
Thank you for your feedback. We’re sorry to hear that the shoes did not fit as expected and understand how disappointing this has been, especially as you’re unable to use them.
We appreciate your comments regarding the sizing and your experience with the returns policy. Your feedback has been highlighted to the relevant team for review as we continue to improve both our products and customer experience.
Thank you for taking the time to share your experience with us.
Kind regards,
Team Kurt Geiger
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.