The app is great, easy to find what you want to purchase, easy to check out and apply discounts if you have any. Absolutely love my new bag, obsessed with all Kurt’s merchandise, specially bags and sh... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lamentablemente no hacen envios a Puerto Rico. Y tengo q estar enviado a Estados Unidos par q luego me envíe pagando entonces un envio adicional.. La mercancia q deseo de la líneas y tanto me encanta.... Se mer
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My experience with KG has been beyond my expectations! I am very happy and pleased with the quality of all my purchases!! Exceeded my expectations. Delivery time was the best ! Free shipping and Fast!... Se mer
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Despite holding the highest level within their rewards program, they send merchandise so slowly. Takes over a week to arrive and I live in a major metropolitan city. What a terrible way to treat a loy... Se mer
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3,5
Medel
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Kurt Geiger
Hello Christy,
Thank you for your feedback. We’re sorry to hear about this. Your comments have been shared with the relevant team for review as we continue to monitor and improve our delivery experience.
In the meantime, kindly reach out to our customer service team so we can review this for you. We appreciate you taking the time to bring this to our attention.
Kind regards,
Team Kurt Geiger
Beautiful!
Delivered quickly, absolutely in love with these sandals, more beautiful than the pictures!
12 juli 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Lynn,
Thank you for your lovely feedback! We’re delighted to hear that your sandals arrived quickly and that you love them even more in person than in the pictures.
We truly appreciate your support and hope you enjoy wearing them. Thank you for choosing to shop with us!
Kind regards,
Team Kurt Geiger
I shopped such a pleasant experience I…
I shopped such a pleasant experience I got everything i wanted delivery was quick great prices exceptional quality I love Kurt summer sales and discounts o will forever be a Kurt Geiger fan
11 juli 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Heidi,
Thank you for your wonderful feedback! We’re delighted to hear that you had such a pleasant shopping experience and found everything you were looking for. It’s fantastic to know you were pleased with the quick delivery, great prices, exceptional quality, and our summer sale.
We truly appreciate your loyalty and kind words. Thank you for being a Kurt Geiger fan, we look forward to welcoming you back again soon!
Kind regards,
Team Kurt Geiger
Great service and fast thank you 😊
Great service and fast thank you 😊
12 juli 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Deb,
Thank you for your lovely feedback! We’re delighted to hear that you were happy with our service and the fast delivery. We truly appreciate your support and look forward to welcoming you back again soon!
Kind regards,
Team Kurt Geiger
i never received my order
12 juli 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Laura,
Thank you for your feedback. We’re sorry to hear that you have not received your order.
To allow us to investigate this further, please respond to the requested information. Alternatively, you can contact our customer service team directly with your order details so we can review the delivery status and assist you further.
We appreciate you bringing this to our attention and look forward to resolving this for you.
Kind regards,
Team Kurt Geiger
Svar från Kurt Geiger
Hello Brunetta,
Thank you for your feedback! We’re pleased to hear that your order arrived within the expected timeframe. We appreciate your support and hope to welcome you back again soon!
Kind regards,
Team Kurt Geiger
The customer service is great
The customer service is great, they respond fast , my only problem , why you do not you make it easier for customers by accepting price adjustments for orders placed within a specific period of time when price drops?
Why should we receive it then return it and place a new one , not convenient at all in my opinion
6 juli 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Carol,
Thank you for your feedback. We appreciate you sharing your thoughts regarding price adjustments and understand your point about wanting a more convenient process when an item’s price changes shortly after purchase. Your feedback has been noted and shared with the relevant team for consideration.
Thank you for taking the time to provide your suggestion, as customer feedback helps us continue to review and improve our services.
Kind regards,
Team Kurt Geiger
i didn’t receive one of my bags
16 juni 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Beyonce,
Thank you for your feedback. We’re sorry to hear that you did not receive one of the bags from your order.
To allow us to investigate this further, please respond to the requested information. Once received, we will be able to review this matter and advise further. Alternatively, please reach out to our customer service team for further assistance.
We appreciate you bringing this to our attention and look forward to assisting you.
Kind regards,
Team Kurt Geiger
Perfect pair of sandals.
Sandals are perfect. Did not take long for them to arrive.
Can wear them with jeans or sundresses.
8 juli 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Nola,
Thank you for taking the time to share your feedback.
We’re delighted to hear that you’re happy with your purchase and that your order arrived promptly. Your support means a great deal to us, and we hope you continue to enjoy your new addition.
Kind regards,
Team Kurt Geiger
Yes it was what i wanted
Yes it was what i wanted. Small and compact. No issues with placing am order. The quality is awesome
7 juli 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Mackenzie,
Thank you for taking the time to share your feedback.
We’re delighted to hear that you’re pleased with your purchase and that your shopping experience was smooth from start to finish. Your kind words about the quality of our products are greatly appreciated.
Thank you again for your support, and we hope you continue to enjoy your purchase.
Kind regards,
Team Kurt Geiger
I’m Very Disappointed and Heartbroken 💔…
I’m Very Disappointed and Heartbroken 💔 My Birthday is Friday and My Sneakers aren’t her Yet I was Reassured they would be here I ordered in time to be here for My Birthday Party 🥳
8 juli 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Catrie,
Thank you for taking the time to share your feedback.
We are sorry to hear that you have not yet received your order. We understand how important it is for your parcel to arrive on time, especially for a special occasion.
To help us investigate this further, please reply to the email we sent requesting your order details. Once we receive your response, our team will review your case and assist you as quickly as possible.
Kind regards,
Team Kurt Geiger
Superb service and knidness
This is a late review for which, I apologise. It is for Rachel at the York Designer Outlet. I went in to see if they sold individual bag straps. Unfortunately, they didn’t. However, Rachel asked me to wait a minute whilst she checked. She returned with several straps from which, I chose two. She wouldn’t take any payment as they weren’t stock. I couldn’t believe how she had gone out of her way to look for these for me and her generosity. I am extremely grateful for her kindness and have used the straps to upgrade my handbag. What superb service. Thank you Rachel. You are what makes shopping a pleasure.
1 juni 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Rachel,
Thank you for taking the time to share your feedback.
We’re delighted to hear about your positive experience in store. It’s wonderful to know that a member of our team made such a lasting impression through their dedication and willingness to help. We will be sure to share your kind comments with Rachel and the store management, as recognition like this means a great deal to our teams.
Thank you again for your thoughtful feedback and continued support.
Kind regards,
Team Kurt Geiger
On time delivery
My order arrived on time as scheduled. Item was as expected.
7 juli 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Gigi,
Thank you for taking the time to share your feedback.
We're delighted to know that your shopping experience met your expectations. Your support is greatly appreciated, and we hope you enjoy your purchase.
Kind regards,
Team Kurt Geiger
I love my new bag and sandals
I love my new bag and sandals. The timing and packaging is perfect. I love how unique the designs are, i always get lots of compliments.
8 juli 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Melissa,
Thank you for taking the time to share your feedback.
We’re delighted to hear that you’ve had such a positive experience with your recent purchase. Your kind words and continued support mean a great deal to us, and we hope you continue to enjoy our collections.
Kind regards,
Team Kurt Geiger
my package hasn’t been shipped out yet…
my package hasn’t been shipped out yet nor has it came!
2 juli 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hi Life as Mara,
We're sorry to hear that your order has not yet been shipped or delivered. We understand how disappointing this must be.
Could you please share the requested details with us? Once we have them, we'll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention.
Regards,
Team Kurt Geiger
My experience
This is my 2nd purchase, I’m pleased with the quality and will continue to order but a soon as I ordered my items (I hadn’t even received my package) the slides went on sale. I called for a price adjustment but they said they couldn’t honor it. This will be something I’ll make sure my friends and family are aware of when ordering.
6 juli 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hi Davetta,
Thank you for your 4-star review and for choosing Kurt Geiger again!
We're delighted to hear that you're pleased with the quality of your purchases and that you plan to continue shopping with us. We do, however, understand your disappointment about the slides going on sale shortly after you placed your order and that a price adjustment wasn't possible.
We truly appreciate you taking the time to share your feedback, and we'll ensure it's passed on to the relevant team for consideration. Thank you again for your continued support, and we hope to welcome you back again soon.
Regards,
Team Kurt Geiger
Timely delivery and great deals
Timely delivery and great deals! I luv me some Kurt Geiger. Wish the jelly collection came in bigger sizes. Soooo cute. Ty.
6 juli 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hi Darice,
Thank you so much for your wonderful 5-star review! 💛
We're delighted to hear you were pleased with the timely delivery and great deals, and it means so much to know you love Kurt Geiger!
We also really appreciate your feedback about the Jelly collection. We'll be sure to share your suggestion for larger sizes with our relevant team, as customer feedback is invaluable in helping us improve our collections.
Thank you for your support, and we look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger
Order 2 different pair of slides and…
Order 2 different pair of slides and ordered up 1 whole size and both pairs were too small
1 juli 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hi Dee,
We're very sorry to hear that both pairs of slides were too small, even after ordering a full size up. We understand how disappointing and frustrating this must have been.
Could you please share the requested details with us? Once we have them, we’ll review this with our Customer Service team and get back to you via email with an update.
Thank you for bringing this to our attention, and for your patience while we look into this.
Regards,
Team Kurt Geiger
Delivery was great.
6 juli 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hi Toots,
Thank you for your 4-star review!
We're delighted to hear that you were pleased with your delivery experience. Your feedback is greatly appreciated, and we're glad we could meet your expectations.
We look forward to welcoming you back again soon!
Regards,
Team Kurt Geiger.
I have not received my order
I have not received my order. I’m having a problem tracking it as well.
3 juli 2026
Omdöme utan inbjudan
Svar från Kurt Geiger
Hello Mannette,
Thank you for your feedback. We’re sorry to hear that you have not yet received your order and that you are experiencing difficulties tracking it.
To allow us to investigate this further and assist you as quickly as possible, please respond to the requested information. Once received, we will be able to review the status of your delivery and provide an update. Alternatively, reach out to our customer service team.
We appreciate you bringing this to our attention.
Kind regards,
Team Kurt Geiger
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.