Delivery is long. It took about 2 months and case delivered damaged in left corner. But I contacted and KULT decided my problem. They made a promise to send me new. Will check. But I must say quality... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Best customer service (and very prompt) even in this COVID climate. They managed to deliver all way to Pakistan and also sent a replacement without any charge. This shows they are commitment. Plus, Ku... Se mer
At the beginning when I placed my order, everything went well. After a few days, I noticed that the status of the track-and-trace didn't get updated. I contacted the customer service for checking this... Se mer
Företaget har svarat
I ordered the Freezing Dawn case for my iPhone, and what can I say, it's perfect! I tried a lot of cases, but none of them protected my device and felt right in my hand the way I wanted. This... Se mer
Företagsinformation
Skrivet av företaget
We design the world's most eye-catching phone cases.
Kontaktuppgifter
Miami, USA
- hello@kultcases.com
- www.kultcases.com
4,7
Utmärkt
80 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sehr coole Designs und einzigartiges…
Sehr coole Designs und einzigartiges Konzept. Viele nostalgische Designs
9 april 2026
Omdöme utan inbjudan
Best Customer Support by far!
I had an issue with a product. I wrote the support and got the best help i could ever expect! They answered in like 15-20 minutes and gave theor best to help me with my issue. Also i love how great it is to have those epic Designs on my Phone AND my applewatch it looks so great holy!
8 februari 2023
Omdöme utan inbjudan
Sturdy and protective
Sturdy and protective. Arrived straight to my postbox, excellent company
30 maj 2022
Omdöme utan inbjudan
I ordered on May 15th
I ordered on May 15th. 1 case and 1 airpod case… still havent had a shipped out email. I emailed them about it and still no response.
Im probably gonna have to contact my credit card company to have them refund me if this company doesnt reply. (1 star)
UPDATE:
The company finally responded to me and refunded my entire order. They also said that they resent that same order to their new manufacturer with express processing. I will see if i actually receive this order, but at least they refunded me so thats good. It took a little while but im glad they responded, maybe they were receiving a tons of emails because of their manufacturer problems. (3 stars)
I will update again if i receive my order
26 maj 2022
Omdöme utan inbjudan
Svar från KULT CASES
Hey Alexandre, we can’t apologize enough for the delay in receiving your order. We at KULT had some internal changes and are aware a few customers have experienced service delays with their orders. Clearly there’s no viable excuse for this occurrence, but we want to make things right.
Please contact us at hello@kultcases.com with your order information so we may issue a refund and resend your order as soon as possible free of charge. Thank you so much for your business.
Sincerest thanks,
KULT Cases
Absolutely In love with it!
Absolutely In love with it!
It took some time to arrive (I was informed that company is waiting for a new stock) and once my 4 cases arrived I couldn't be any happier!
I was watching them since 2020 and can vouch for the cases 100%
25 maj 2022
Omdöme utan inbjudan
Would recommend 👍🏼
After a little issue was encountered. They reached out to me to fix it and have done. Shame it happened in the first place but great to see they they’ve rectified the issue with urgency.
17 maj 2022
Omdöme utan inbjudan
Svar från KULT CASES
Hey Ben, we can’t apologize enough for the delay in receiving your order. We at KULT had some internal changes and are aware a few customers have experienced service delays with their orders. Clearly there’s no viable excuse for this occurrence, but we want to make things right.
Please contact us at hello@kultcases.com with your order information so we may issue a refund and resend your order as soon as possible free of charge. Thank you so much for your business.
Sincerest thanks,
KULT Cases
Either this company is a scam or grossly incompetent, sadly can't reccomend
I ordered on the 11th of February and still haven't received anything now in the second week of May. I've sent a few emails asking what's going on and and first got a 'your product was shipped but without tracking, would you like us to send another straight away?' to which I agreed yes, I would. I then sent a follow up email after another few weeks had passed asking what the status was and if there was any tracking available for the second package. I then received another email telling me they had dispatched my order once again and that was on the 31st of March. Still nothing. I'm going to send another email to them telling them that either I get my package by the end of the month or a refund, otherwise I'm taking this to PayPal.
I can't recommend this company, either they're just scamming a percentage of their customers and stringing them along or they can't run their own business effectively. Very sad, because their products are quite beautiful and I was looking forward to using them long term.
12 maj 2022
Omdöme utan inbjudan
Svar från KULT CASES
Hey Ember, we can’t apologize enough for the delay in receiving your order. We at KULT had some internal changes and are aware a few customers have experienced service delays with their orders. Clearly there’s no viable excuse for this occurrence, but we want to make things right.
Please contact us at hello@kultcases.com with your order information so we may issue a refund and resend your order as soon as possible free of charge. Thank you so much for your business.
Sincerest thanks,
KULT Cases
Bought on Feb 27th
Bought on Feb 27th. Red flag that the company hasn’t posted in almost a year. Said up to only 2 weeks for delivery. No tracking ability, not a connected phone number, and no answers others than an automated email. Not pleased. Would like the products or money back asap. If nothings done the lengths I will go to get the money back.
25 april 2022
Omdöme utan inbjudan
Svar från KULT CASES
Hey Riley, we can’t apologize enough for the delay in receiving your order. We at KULT have had some internal changes and are aware a few customers have experienced service delays with their orders. Clearly there’s no viable excuse for this occurrence, but we want to make things right.
Please contact us at hello@kultcases.com with your order information so we may issue a refund and resend your order as soon as possible free of charge. Thank you so much for your business.
Sincerest thanks,
KULT Cases
Most likely a scam..
I ordered two phone cases December 12.. it’s now April 23 and I still haven’t received my items. I emailed them several times. I got some replies but other than that nothing. It’s really disappointing :( honestly if you want to take the risk go of it, but I’d say it’s not worth it. Order number #13748 I’ll definitely change my response to something more accurate whenever I get my items, that I in fact paid for.
23 april 2022
Omdöme utan inbjudan
Svar från KULT CASES
Hey Emily, we can’t apologize enough for the delay in receiving your order. We at KULT have had some internal changes and are aware a few customers have experienced service delays with their orders. Clearly there’s no viable excuse for this occurrence, but we want to make things right.
Please contact us at hello@kultcases.com with your order information so we may issue a refund and resend your order as soon as possible free of charge. Thank you so much for your business.
Sincerest thanks,
KULT Cases
Just ignore my message to email and I…
Just ignore my message to email and I have not got any repsonce from them. Feels like the worst customer service I have ever had! #14444 give me information about my order! I am changing the review after receiving items
UPDATE! The company told they had problems with manufacturer and refunded the order, they sent it for free, except MacBook case because they ran out of it now as I understood. But overall finally when received I can say they phone case is just AMAZING, AirPods Pro case is good also. I will give this company second chance and order MacBook Air case later
20 april 2022
Omdöme utan inbjudan
Svar från KULT CASES
Hey Naifamar, we can’t apologize enough for the delay in receiving your order. We at KULT have had some internal changes and are aware a few customers have experienced service delays with their orders. Clearly there’s no viable excuse for this occurrence, but we want to make things right.
Please contact us at hello@kultcases.com with your order information so we may issue a refund and resend your order as soon as possible free of charge. Thank you so much for your business.
Sincerest thanks,
KULT Cases
The customer service is a joke
The customer service is a joke. I’ve emailed multiple times, they just ignore you. Can’t get a refund, can’t get my tracking info (WHICH I PAID THE EXTRA FOR,) and can’t even get a freaking email back. I’ve been waiting weeks. Waste of time and money.
14 april 2022
Omdöme utan inbjudan
Svar från KULT CASES
Hey Teresa, we can’t apologize enough for the delay in receiving your order. We at KULT have had some internal changes and are aware a few customers have experienced service delays with their orders. Clearly there’s no viable excuse for this occurrence, but we want to make things right.
Please contact us at hello@kultcases.com with your order information so we may issue a refund and resend your order as soon as possible free of charge. Thank you so much for your business.
Sincerest thanks,
KULT Cases
تاخر في تسليم الطلبيه 👎🏻
طلبت من عندم من تاريخ
17 mar 2022
ووعدوني ان طلبيتي بتوصل خلال 14 يوم ولحد الان ماوصلت طلبيتي 😒👎🏻
8 april 2022
Omdöme utan inbjudan
Svar från KULT CASES
Hey مبارك ال جوير, we can’t apologize enough for the delay in receiving your order. We at KULT have had some internal changes and are aware a few customers have experienced service delays with their orders. Clearly there’s no viable excuse for this occurrence, but we want to make things right.
Please contact us at hello@kultcases.com with your order information so we may issue a refund and resend your order as soon as possible free of charge. Thank you so much for your business.
Sincerest thanks,
KULT Cases
I ordered 4 products on March 5 and…
I ordered 4 products on March 5 and even today I haven't received an email from them. I don't even know if I will receive more or if the whole site is a scam since it only lets you pay with the card. I also paid for “express manufacturing” lol. For what? It says your order is reserved for 09:59…. Over and over
23 mars 2022
Omdöme utan inbjudan
Svar från KULT CASES
Hey Cosmin, we can’t apologize enough for the delay in receiving your order. We at KULT have had some internal changes and are aware a few customers have experienced service delays with their orders. Clearly there’s no viable excuse for this occurrence, but we want to make things right.
Please contact us at hello@kultcases.com with your order information so we may issue a refund and resend your order as soon as possible free of charge. Thank you so much for your business.
Sincerest thanks,
KULT Cases
Very good looking cases
Very good looking cases, great service when I accidentally got 1 wrong case and they fixed it within a couple of days with a replacement that I am waiting for now.
18 januari 2022
Omdöme utan inbjudan
Riss an Kamera
Hab die Hülle bestellt, kam nach einer Woche an. Jetzt ist die Hülle schon bei der Kamera gerissen… also sie sieht gut aus aber ist nicht besonders hochwertig.
10 januari 2022
Omdöme utan inbjudan
Svar från KULT CASES
Hello! Thank you for your honest review. I am truly sorry about this unpleasant situation, but this happens very rarely! We have a 1 year warranty for all our products, so we will be happy to replace your broken case. Simply write us an email to hello@kultcases.com and attach your broken phone case photo. Looking forward to your email!
50/50
Delivery is long. It took about 2 months and case delivered damaged in left corner. But I contacted and KULT decided my problem. They made a promise to send me new. Will check. But I must say quality of cases is good. They aren’t solid but really beautiful.
7 januari 2022
Omdöme utan inbjudan
Sehr gute Qualität und außergewöhnliches Design🔥
Sehr gute Qualität und außergewöhnliches Design, ich habe bereits über 10Hüllen gekauft und bin jedes einzelne mal wieder von der Qualität begeistert, die Designs sind sehr außergewöhnlich und einzigartig und man sticht stark aus der Masse heraus. Ich kann die Hüllen nur empfehlen.
30 november 2021
Omdöme utan inbjudan
Good looking case, with a few shipping problems
*UPDATED*
The case is beautiful and fit perfectly to my phone, however the shipping took a bit longer than expected
25 oktober 2021
Omdöme utan inbjudan
To be honest it took like a month of…
To be honest it took like a month of waiting. Kind of expensive.
But when it does arrive, I think this is almost the end game phone casing. Everything is quality and fine fine products.
Support team have been amazing , responding to me fast and never ghosting me not even once. Really appreciate @ Ernesta!
14 oktober 2021
Omdöme utan inbjudan
Svar från KULT CASES
Hello Eric,
Thank you so much for the feedback you have given us. It really motivates us.
We are sorry for the long waiting time. We try our best to provide the highest quality product as well as highest quality customer service to our clients.
We really hope to see you in our store in the future!
Sincerely,
Kult Cases
The cases look exactly how it is…
The cases look exactly how it is displayed on their website, and the customer service is even better. 10/10 would definitely recommend.
13 oktober 2021
Omdöme utan inbjudan
Svar från KULT CASES
Hello Sean,
We sincerely thank you for your feedback. We are glad you love your cases and we hope to see you in our store in the future!
Kind regards,
Kult Cases
Detta är Trustpilot
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