Exceptional experience dealing with Laura and the customer support team-dealing with a warranty item. Horus stands behind their products, and go over the top making sure you are satisfied. Great pe... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely! A FKM Rubber is a fantastic choice. It's durable, lightweight, and incredibly comfortable against the skin. Plus, it's perfect for both everyday wear and sporty adventures, as it can handl... Se mer
The product speaks for itself and is always exactly what you want and need. Horus separates themselves from everyone else with customer service! They go above and beyond every single time. Their warra... Se mer
Företaget har svarat
I've been using Horus Straps for many years, as it was my first type of rubber strap option used on my first ever Panerai. Ever since then, I've really enjoyed trying out many other options for my oth... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Since 2014, Horus Straps has set the standard in luxury watch straps. A fresh expression for every wear, our collections bring new life to Audemars Piguet, Breitling, Panerai, Omega, Oris, Swatch, Tissot, Patek Philippe, TAG Heuer, Rolex, and more. Discover your perfect match.
Kontaktuppgifter
169 E. Flagler Street, Suite 722, 33131, Miami, USA
- customerservice@horusstraps.com
- horusstraps.com
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have bought 2 watchbands so far and…
I have bought 2 watchbands so far and they are amazing feels soo soft on the skin and they built to hold timepieces safe. Customer service is also very helpful and knowledgeable.
I don't know whats better - Horus Straps or Their Service
"Beautifully made straps and even better customer service! I made a mistake with my delivery address, but Horus support fixed it in a matter of hours—even though the package was already out for delivery. They saved the day and got me my bands, exactly when promised. 5/5 stars."
Amazing straps great material
Amazing straps great material, also the warranty easy process when i needed it after like 7 years amazing staff professional specially flavia
Exceptional experience dealing with…
Exceptional experience dealing with Laura and the customer support team-dealing with a warranty item. Horus stands behind their products, and go over the top making sure you are satisfied. Great people, great product! Thank you,
Turn around of situation
What initially started as a frustrating experience was turned around quickly and professionally.
I had an issue related to duties and taxes, but the Horus team responded promptly, acknowledged the situation, and resolved it in under 24 hours.
Issues can happen with any company; what matters is how they are handled. In this case, the speed and professionalism exceeded expectations.

Svar från Horus Watch Straps
I’ve ordered several straps from…
I’ve ordered several straps from different places and compared. HORUS the best! Look great and quality feel.
I highly recommend.

Svar från Horus Watch Straps
The product speaks for itself and is…
The product speaks for itself and is always exactly what you want and need. Horus separates themselves from everyone else with customer service! They go above and beyond every single time. Their warranty is quick and painless. Haven’t dealt with a company that does a better job.

Svar från Horus Watch Straps
Amazing service and attention.
The strap I chose wasn’t available, someone reached out helped me choose something else and sent an extra for the trouble. Amazing service.

Svar från Horus Watch Straps
I'm dealing with Horus more than 5…
I'm dealing with Horus more than 5 years their products are amazing, and after sale service super active they are so committed.

Svar från Horus Watch Straps
Overall happy !!
Good communication, fast shipping and excellent quality

Svar från Horus Watch Straps
excelente servicio tuve un pequeño…
excelente servicio tuve un pequeño problema con mi compra pero el servicio al cliente es de los mejores te atienden rapido y ayudan y buscan siempre solucionarte para que el cliente quede satisfecho y el producto muy bueno 10/10

Svar från Horus Watch Straps
Fastest shipping I’ve ever had and it…
Fastest shipping I’ve ever had and it was free! Plus I really appreciated Laura’s personal attention

Svar från Horus Watch Straps
I've purchased my 5th Horus strap for…
I've purchased my 5th Horus strap for my collection, and once again, I am more than happy with the purchase. Horus straps are the best for the money, hands down.

Svar från Horus Watch Straps
Great product and even better customer…
Great product and even better customer service 👌

Svar från Horus Watch Straps

Svar från Horus Watch Straps
Loved these straps
Loved these straps! And customer service was top notch

Svar från Horus Watch Straps
Great products and great customer service
Due to a confusing naming scheme from my IWC watch, there was an error in the Horus website logic and the wrong size was sent. Given the situation, a very honest mistake in my opinion. Horus doesn't (yet) make the exact size and color combination that I wanted, so I just assumed a straight return and refund. Horus apologized, thanked me for bringing the issue to their attention, fixed the issue right away on the website, and of course sent me a return label. Since they could not exchange my exact product for the correct size, they offered me additional products for any other watches I owned, and/or different colors in the size I needed. They offered me multiple straps for the one that was sent in error. This is not typical of most companies and is an example of great customer service. In addition, the (FKM) straps themselves are excellent, very well made and great looking. Time will tell on wear, but I am very happy with them so far.

Svar från Horus Watch Straps
Five Stars across the board
I have purchased several straps from Horus straps. They fit and look beautifully on my Rolex’s and Breitling. They provide exceptional customer service and a quality product.

Svar från Horus Watch Straps
Amazing after-sales
I absolutely love my new strap! Great color and high quality. Most important, though, is the after-sales service Laura gave me. I accidentally ordered the wrong strap for my watch, and I never would have thought to get such super fast and professional service, even all the way to Switzerland. Thank you so much again Laura.

Svar från Horus Watch Straps
First strap was damaged, however.
First strap was damaged, their customer service was great they sent me a replacement right away at no charge. The strap itself is great quality , keep it up.

Svar från Horus Watch Straps
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







