New edition Ankara are good, quite a head turner I must say. Good job with the look; I would however suggest an upgrade of the leather material, it cannot last long in the Nairobi terrain. On my secon... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The products are creative and great, happily you have made the sole for the house slippers now stronger. You might want to review your prices down a little somewhat to increase sales volumes given... Se mer
I am very happy with my purchase and looking forward to making the most out of my tribal boots. Kitu Kali's Customer Service was also great on all platforms (website, email and social media account).... Se mer
I will be honest. Though I was expecting a good product I was never expecting one this amazing. This being said, the Blue Tribal Full design looked so beautiful! My intention was to rock these shoes w... Se mer
Företagsinformation
Skrivet av företaget
We are a handmade footwear brand that employs struggling craftsmen from Kibera, Kenya, to create unique footwear using vibrant African fabrics sourced from all over Africa.
Kontaktuppgifter
19 Lambourn Court, MK4 2DA, Milton Keynes, Storbritannien
- 07568156824
- kushil@kitukali.com
- www.kitukali.com
4,8
Utmärkt
391 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love the products
18 januari 2022
Excellent service
18 januari 2022
The shoes are exquisute....they give me…
The shoes are exquisute....they give me confidence
13 januari 2022
Extremely comfortable and amazing…
Extremely comfortable and amazing looking shoes. Ordered these and they were shipped immediately and delivered much quicker than I thought. Extremely happy to be working with such a great group!
12 januari 2022
Exchange Policy
Exchange Policy
I had to exchange for a different size and the process was fast and seamless. Not to mention the shoes are awesome!
12 januari 2022
Omdöme utan inbjudan
Very nice shoes
Very nice shoes, confortable,nice colour bag to put the shoes .
11 januari 2022
Omdöme utan inbjudan
I had a size problem that was satisfactorily resolved
Bought a pair of shoes and the size was wrong due to the size chart. I informed of the problem and Kush (CEO) inmediatly got in touch with me to look for a solution. With some indications, they made a new pair of shoes for me that fit perfectly, and took over all costs (delivery and european taxes). They even gave me a pair of bedroom slippers for the inconvenience!
So, despite the first displeasure, I'm grateful for how they managed the situation and the continious information they gave me all along the process.
Of course, the shoes are GEORGEOUS.
ADVICE: check the size charts, specially if you are used to european (not UK) sizing, because they're a bit smaller than usual. And consult them if you have any doubt because they're kind and will solve it
10 januari 2022
Omdöme utan inbjudan
Product/Service Review
I was pleased with your product but somewhat concerned with the method of delivery, in as much as the delivery method was not in accordance with that which I requested and believed was agreed upon. Hopefully, that issue can be reconciled with my next order. I normally utilize G4S or Mololine, and occasionally Wells Fargo for pickup in Gilgil, Kenya, where I reside.
7 januari 2022
It's pretty nice n unique comfortable n…
It's pretty nice n unique comfortable n easy to clean especially the red soil it just amazing n thanks
7 januari 2022
Great shoes!
Great shoes!
Love the fit, love how they look, super comfortable. Easy ordering experience, and fast shipping
4 januari 2022
Omdöme utan inbjudan
Receptive and Responsive
***This is an update to a previous review where I expressed disappointment regarding my order and offered a number of suggestions.
The team at Kitu Kali was receptive to the critique and ensured that my original order was fulfilled. I'm pleasantly surprised that my recommendations were taken seriously and that the response was to rectify the situation in real time. Online shopping can be a risky affair but I'm glad that the team was able to resolve a legitimate concern and turn it around in a positive way.
I'm very happy with the final product and fully intend to make more purchases in the future.
1 januari 2022
Excellent shoes
Very nice concept of adding Kenyan prints to shoes and making a classic design out of them. My wife n I got matching prints n we both got the proper size and fitting plus the design goes well with all different outfits.
Good quality product.
28 december 2021
unsatisfied
I got the offer from you (not asking for it) with the link to your www.
I saw prices in PLN (Polish currency).
I placed the order and I think that's the signed deal between the seller and the buyer.
So I would expect that you fulfill the condition of the deal.
I'm not responsible if the system of marketing you created was not prepared enough carefully.
I just use the link and offer you have sent to me.
My expectation is that you sent me goods according to the price you offered to me.
27 december 2021
Svar från Kitu Kali
Hi, as mentioned over email, the country you had put on your delivery address was "Kenya". The city and 1st line of the address that you had put was not a Kenyan address, and therefore we could not deliver your order. We had asked you to place your order again on the correct website that allows European deliveries and that would have allowed you to put "Poland" as a country, but instead you chose to write this review, which is very unfair. We always do what we can to satisfy our customers and we had given you an alternative to place the order to allow us to deliver the order to Poland, but you did not want to take this option. We do apologise that in the first instance for whatever reason you had landed on our Africa website. Sometimes technology does not work the way we want it to, but as a small business we do try to improve our systems all the time and feedback like this will allow us to do that, so thank you.
Super responsive and wonderful…
Super responsive and wonderful products.. I will definitely be coming back for more. Asanti Sana.
27 december 2021
Excellent service......
27 december 2021
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.