Just Landlords Omdömen 

Many thanks to Arthur who helped me unravel a rather complicated package of policies (cancellation of parts, and renewals, then guidance for next steps) very helpful.
Very happy with the level of service, website, and products.

Phoned JL to make a last minute change to the policy, Arthur dealt with it immediately by phone and followed up with an email with all the information - and the property is now covered differently in two days' time. Helpful, clear and efficient. Thanks!

Totally inconsistent – they said that due to underwriting criteria change they could not renew the landlord insurance on my UK property because I lived abroad, whilst they had no problems in renewing the landlord policy on my other UK property with them knowing that I lived abroad….

I hope any claims experience will be better than the signing up experience. I went all through the process to payment and you INSISTED I fill in the box to say what relationship I was to the insured! I am the insured, but nothing would work (and your so-called "LIVE CHAT" that is unmanned and therefore not live also availed me nothing) until I put in the word "wife"! Why do I have to call myself someone's wife? I am the insured! Bonkers.

Phoned to enquire about insurance for my rental property. The person I spoke to was really helpful and informative. Thank you.

Have used Just Landlords for many years. It's still good value for money, but quality has slipped since the takeover by Gallagher. You can no longer renew a policy over the phone (why ever not??), and the website needs redesigning: there is no prominent "Pay now" button. Also, the address for the property you're renewing does not appear on the first page; you have to hunt for it – a bit annoying if you have more than one property.

thought I'd avoided this lot, but no, I give up and will continue to search for 'cheaper' quotes. This lot replaced rentguard which charged £100/year since 2007 then upped the pricing to 250, so i fell into this lot. still looking...............

Excellent helpful staff. Easy to pay. Fast responses. Happy to deal with your company.

Easy user friendly service, thank you.

I searched for new insurance, Just Landlords were way ahead of the competition for price. Well done!

NOTHING AUTO-POPULATED ON THE WEB SITE. CHOCOLATE TEA-POT.

I normally change insurance providers every year because they increase prices considerably for renewals. Just Landlords also increased the price but only in line with inflation. I highly recommend using this company.

I’ve been using JustLandlords for landlord insurance for over 10 years. They continue to offer excellent value in comparison with other providers and easy to use website.

Simple and easy to use. good value policy.

I have had Insurance with Just Landlords for several years now. They are always super efficient and friendly to deal with. I searched around this year but they are still very competitive so I have decided to stay with them.
Toni is always a pleasure to deal with.
Thank you for making it easy.

Good value but are not great with replying to emails.

Easy to use, competitive rates - no fuss.

The Just Landlords renewal process is very mechanical and seems secure. However, I have two points to raise:
1. Given that you encourage policyholders to renew policies via your website, would it not be more logical to have a section on the website entitled "Renew a policy", which concludes with a "policy renewed" message, rather than having to go through the rather vague "Make a payment" option.
2. While being very modern, using grey text on a grey background, it would be far clearer (to even those with perfect eyesight, I imagine), if black text on a white background were to be used.
Thank you

Just paid for my renewal online, so easy to do, took less than 5 minutes. Will definitely use this again.