I would like to thank Craig and Dylan for their professionalism and excellent support with my Policy. Things are always easier when you have such friendly, professional and helpful people on the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I find the site particularly difficult to navigate and ALWAYS end up having to speak to an advisor. If you are renewing a policy you can no longer pay over the phone so I go to "renew" but it never w... Se mer
Q: How do you rate an insurance company once you get past the quote? A: By having to make a claim. I'm giving 1 star review because 10 weeks later, despite being appointed a loss adjuster (app... Se mer
Craig was extremely helpful as I was slightly panicked because my renewal was late due to a misunderstanding on my part. He guided me carefully through the process during our phone call and made every... Se mer
Företagsinformation
Om Just Landlords
Skrivet av företaget
View our products and get a quote
Just Landlords
Skrivet av företaget
- Just Landlords is a specialist insurance provider for residential homes that are tenanted, unoccupied, or used as holiday homes or second homes. We also provide rent guarantee insurance for landlords.
- We have been providing property insurance since 1998, and in 2019 we became part of the Arthur J Gallagher & Co. Group of companies. These days, landlords can choose from many different landlord insurance providers, each promising to get them the best deal. However, at Just Landlords, we believe that saving money on your landlord insurance is only beneficial if you also have a policy that fully protects you and your business. We provide landlord insurance that is competitively priced and provides cover that most other providers simply do not want to offer. Don't just take our word for it, have a read of the extensive cover we provide and compare it with your existing policy. We feel confident that you will be surprised to see how much more cover our policy offers and that we really do provide real peace of mind. Regardless of the size of your property portfolio, location or property type, we provide a landlord insurance policy that will suit you.
Kontaktuppgifter
4,2
Bra
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick human response rather than an…
Quick human response rather than an dreadful chat room. Polite, knowledgeable, able to sort out by requirements very quickly and efficiently.
9 oktober 2023
Omdöme utan inbjudan
Helpful phone service
Helpful phone service that got the job done when the website wasn’t cooperating.
9 oktober 2023
Omdöme utan inbjudan
Friendly, knowledgeable and helpful service
The phone was answered quickly and Andrea was very friendly, knowledgeable and helpful. She answered all my queries and made the changes needed to my policy very quickly.
4 oktober 2023
Omdöme utan inbjudan
Helpful friendly adviser.
Helpful friendly adviser.
Clear communication, knew what she was talking about and got the job done quickly
29 september 2023
Omdöme utan inbjudan
Very helpful and prompt response
Very helpful and prompt response. Keiron was polite and professional. Quick response and excellent service
28 september 2023
Omdöme utan inbjudan
answered my query straight away
27 september 2023
Omdöme utan inbjudan
Excellent customer service throughout the years.
My request was handled promptly and professionally by Alex who was able to amend my policy straight away and without any fuss. All follow up emails were received exactly as expected and the link to the payment system was so easy to use. Thank you.
26 september 2023
Omdöme utan inbjudan
Extremely easy company to deal with, swift, efficient service
I discussed my policy renewal with Andrea. She dealt with the query swiftly, clearly and efficiently.
I received her confirmation email within seconds.
26 september 2023
Omdöme utan inbjudan
Changing Policy Details
Very quick and easy to change various details in my policy. This resulted in reduction in premium. Win/win
25 september 2023
Omdöme utan inbjudan
comprehensive, efficient and friendly service
I recently had to make several changes to my Just Landlords policy as the property became vacant and then was sold. On both occasions I contacted Just Landlords by phone and received prompt and efficient service from a knowledgeable customer service agent. The policy changes were agreed and paid for over the phone and within minutes a confirmation email arrived with relevant documents. It was a refreshing change from the usual interminable wait experienced with other organisations. Landlord insurance has become more difficult over the years with the usual big insurers who often do not want you. Just Landlords really understands the problems and treats its clients with respect, providing a comprehensive, efficient and customer friendly service. To be recommended.
20 september 2023
Omdöme utan inbjudan
Very efficient service from customer facing team
Andrea at Just Landlords was polite, friendly and efficient when it came to resolving my query
20 september 2023
Omdöme utan inbjudan
Svar från Just Landlords
Andrea is a valued member of the team and happy she helped you with your enquiry today.
Positive and friendly
14 september 2023
Omdöme utan inbjudan
Svar från Just Landlords
Thank you for your feedback! Much appreciated!
Prompt replay.
Prompt replay.
Pleasant manner
Answered all my questions.
Dealt with my issue
19 september 2023
Omdöme utan inbjudan
Svar från Just Landlords
Great to hear and hopefully many more to come with Just Landlords.
I spoke with Kieran today
I spoke with Kieran today. He was helpful, listened carefully to my somewhat complicated issue and provided clear advice and a suitable solution.
Full marks!
18 september 2023
Omdöme utan inbjudan
Svar från Just Landlords
Great news to hear from a great member of our team! I will be passing on your feedback to Kieran.
Good service
I called to check on the progress of an amendment to my policy. The staff member was professional and friendly. She ascertained great details of my query and then provided the information I needed to resolve my query. Also she provided additional information on my policy regarding any changes to the price.
Overall a good experience.
15 september 2023
Omdöme utan inbjudan
Svar från Just Landlords
Happy to hear another valued customer has had a great customer journey with us! Thank you so much for your feedback
A comprehensive and professional…
A comprehensive and professional service - Alex was again very knowledgeable and helpful - thank you.
12 september 2023
Omdöme utan inbjudan
Svar från Just Landlords
Thank you for the feedback, Alex is a long time member of Just Landlords and an asset to our company and customers!
Very quick customer services response time
I was able to speak to someone very quickly, and had my query answered equally quickly.
11 september 2023
Omdöme utan inbjudan
Svar från Just Landlords
We aim to have our call answers in seconds, glad to hear you got the service all our customer deserve.
Andrea is an asset to your company
Andrea was very professional, knowledgeable and overall lovely.
11 september 2023
Omdöme utan inbjudan
Svar från Just Landlords
So happy to hear another amazing customer experience with Just Landlords.
As always Kieran was extremely helpful…
As always Kieran was extremely helpful and professional, explaining the options and methods of dealing with unoccupied properties.
8 september 2023
Omdöme utan inbjudan
Svar från Just Landlords
Thank you for those kind words and I will of course pass on your feedback that well deserved for Kieran!
Very easy to amend my policy
Kieran was very helpful and informative regarding a change I needed to make to my policy. He made the process very easy.
6 september 2023
Omdöme utan inbjudan
Svar från Just Landlords
Great to hear! We aim to make any adjustments quick and easy with our dedicated team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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