Ordered on Monday evening, and the racquet arrived on Saturday with the stringing I selected. I contacted customer support on Friday to check the status, as I hadn’t heard anything from them. They pro... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Can’t fault the price. Unfortunately ordered last Friday evening with next day delivery. With stringing, expected it on the Tuesday or Wednesday at the latest. Had to chase and it came today (Friday... Se mer
Företaget har svarat
I purchased a Butterfly garden rollaway 5000 in grey. Spoke online to Gary who gave a good deal which included TT bats, balls n TT butterfly cover. Item arrived within 1 week but unfortunately got dam... Se mer
Företaget har svarat
The heel came off my previous squash shoes during a match…I found this company online at a competitive price and promptly ordered! The trainers turned up within a few days and I’m very pleased with b... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Just Rackets website and shop sells a large range of Squash Tennis Racketball Badminton Table Tennis rackets and sports equipment.
Kontaktuppgifter
Letchworth Tennis & Squash Club, SG6 3TB, Letchworth Garden City, Storbritannien
- +44 (0)1462 672 446
- sales@just-rackets.co.uk
- www.just-rackets.co.uk
4,6
Utmärkt
390 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
FEEDBACK
Like the choice of tENNIS rACKETS BUT I PAID EXTRA FOR NEXT dAY DELIVERY AND IT DID NOT COME FOR 2 dAYS.
6 maj 2025
Excellent service great price and quick…
Excellent service great price and quick delivery thank you
9 maj 2025
Svar från Just Rackets
Hi Charlotte,
Thank you for the fantastic review! We're delighted you were happy with the price, service, and speedy delivery. We really appreciate your support and hope to see you again soon.
All the best,
Gary & the Just Rackets Team
Excellent rkt and quality stringing
Excellent rkt and quality stringing, I only knocked a star off because delivery took 8 days. This may be due to the stringing ? Overall I would buy from this company again.
7 april 2025
Svar från Just Rackets
Hi Mr Batte,
Thank you for your kind words and honest feedback — we’re really pleased to hear you’re happy with the racket and the stringing quality!
Apologies for the slight delay with delivery — you're absolutely right, the extra time was likely due to the custom stringing. We do our best to turn these around as quickly as possible, and we’ll keep working to improve our turnaround times going forward.
We really appreciate your support and look forward to helping you again in the future!
— Gary & The JustRackets Team
Racket Order
The price and free stringing tipped it over other sites. The time from order to receipt was well communicated and on time.
7 april 2025
Svar från Just Rackets
Hi Jonathan,
Thank you so much for taking the time to leave us a 5-star review!
We're really pleased to hear that you found our pricing and free stringing service to be a deciding factor, and that the communication and delivery met your expectations. We always aim to provide great value and a smooth customer experience, so your feedback means a lot.
Thanks again for choosing Just Rackets – we hope to serve you again soon!
Best regards,
Gary
Just Rackets Team
Just what I was looking for
Competitive price, promptly dispatched, received in perfect condition.
7 april 2025
Svar från Just Rackets
Hi Alan,
Thank you for the great 5-star review! We're really pleased you found our pricing competitive and your order arrived promptly and in perfect condition. We appreciate your support and hope to see you back at Just Rackets again soon!
All the best,
Gary & the Just Rackets Team 🎾
Svar från Just Rackets
Hi Sirsinkalot,
Thank you so much for the 5-star review! We're really pleased to hear you were happy with the price and delivery time. We appreciate your feedback regarding the packaging – we'll definitely take that on board as we’re always looking to improve.
Thanks again for choosing Just Rackets, and we hope to see you again soon!
Best regards,
The Just Rackets Team
ordering was very easy and I was…
ordering was very easy and I was informed straight away about any changes to the delivery time with a very polite email. Thank you. Will definitely use you again.
31 mars 2025
Svar från Just Rackets
Hi Nic,
Thanks so much for the great review! We're really pleased to hear you found the ordering process easy and appreciated the delivery updates. It means a lot to us that you'd choose to shop with us again. Looking forward to helping you next time!
Best regards,
The Just Rackets Team 🎾
Svar från Just Rackets
Thank you so much for the fantastic review! We're thrilled to hear you were happy with the service and that your order arrived quickly and in perfect condition. If there's anything else we can help with, don't hesitate to reach out – we’re always here to help!
GREAT SERVICE PLEASE TO RECOMMEND
I have ordered a racket from Just Rackets and received the racket within a day already strung with custom string. I was updated about despatch of my order very promptly after I placed it & provided with the delivery time- 2 hour slot which was very helpful. I can not recommend this company enough and if I could give more stars I would. I spoke to Gary on the phone and he was very helpful and friendly giving me advise on the strings. I will definitely be ordering further two rackets I might need once my son play tested this one from Just Rackets when they come back in stock. My please to recommend! Thank you very much 😊
19 mars 2025
Svar från Just Rackets
Hi Tetyana,
Thank you so much for your wonderful 5-star review!
It was a real pleasure speaking with you and helping you choose the right setup. We're so pleased to hear that the racket arrived quickly and that you’re happy with the stringing and service. We really appreciate your kind words and look forward to helping you again when you're ready for those extra rackets.
Thanks again for your support — it truly means a lot!
Best wishes,
Gary & the Just Rackets Team 🎾
Excellent shoes
17 mars 2025
Svar från Just Rackets
Hi Emma,
Thank you so much for your 5-star review!
We’re really pleased to hear you're happy with your new shoes. If you ever need anything else or have any questions, feel free to get in touch — we're always happy to help.
Thanks again for choosing Just Rackets!
Best regards,
Gary & the Just Rackets Team 👟🎾
Buying experts
Easy ordering and fast delivery. Price of rackets was good. Great service.
19 mars 2025
Svar från Just Rackets
Hi Michael,
Thank you for the fantastic 5-star review!
We’re really glad to hear you found the ordering process easy and that your rackets arrived quickly. Great to know the pricing and service hit the mark too! We truly appreciate your support and hope to help you again soon.
All the best,
Gary & the Just Rackets Team 🎾
Good customer service
Spoke to Gary over the phone as I wanted something slightly different to what the website was offering. Very accommodating and received the racquets the next day. Decent price and very good customer service 👍
17 mars 2025
Omdöme utan inbjudan
Svar från Just Rackets
Thank you so much for the great review!
We’re really pleased to hear you were happy with the service and that Gary was able to help get everything sorted for you. It’s always our aim to be as flexible and accommodating as possible, so it’s great to know we hit the mark.
Enjoy the new racquets, and we’re here if you ever need anything else! 👍
— The JustRackets Team
Fantastic service from Just Rackets!
Fantastic service from Just Rackets! Ordered a Babolat Pure Aero Team, and they went above and beyond with a free string upgrade. Quick delivery, great communication, and excellent product quality. Highly recommend for any tennis players looking for top-notch gear and service!
17 mars 2025
Svar från Just Rackets
Hi Adam,
Thank you so much for the fantastic review!
We’re really glad to hear you’re happy with your new Babolat Pure Aero Team and the free string upgrade. We always aim to go the extra mile for our customers, so it means a lot to know you appreciated the service, communication, and speedy delivery.
Wishing you all the best on court – and don’t hesitate to get in touch if you need anything else!
— Gary & The JustRackets Team
Svar från Just Rackets
Hi Adrian,
Thank you for your review and feedback – we really appreciate you taking the time to share your thoughts.
We’re pleased to hear you were happy with the product quality! Regarding the postage, we understand your concern and are always reviewing our delivery options to ensure they offer the best value for our customers.
Thanks again for your order, and we hope to serve you again in the future.
— Gary & The JustRackets Team
Svar från Just Rackets
Hi Steve,
Thank you for your fantastic 5-star review! We're delighted to hear that you found our products great, the ordering process easy, and that your order arrived on time. Your support means a lot to us, and we truly appreciate your feedback.
If you ever need anything else, don’t hesitate to reach out. Enjoy your new gear!
Best regards,
Gary & The Just Rackets Team
Such an efficient and professional service and delivery
I received the squash grips within two days after ordering online, delivery was tracked and fast via royal mail. My father will be so happy to receive this lovely gift for his birthday. Thank you so much Just Rackets, for being so prompt and punctual in getting this parcel to me well in time, prior to travelling, it means a lot to me.
4 mars 2025
One is wrong shuttlecocks.
For this order, One of them is wrong badminton shuttlecock. And the attitude of dealing with my very first buy is very bad, always ignoring my emails and did not do anything. I am a loyalty customer in this shop, but the way they treated me is very disappointing.
27 februari 2025
Svar från Just Rackets
Hi Alina,
Thank you so much for your fantastic review! We're absolutely delighted to hear that you appreciated our pricing, service, and delivery. Your kind words and recommendation truly inspire us to continue providing the best experience possible. We look forward to welcoming you back soon!
Best wishes,
Gary
Svar från Just Rackets
Hi Mr Jinquan Du,
Thank you for taking the time to leave your review. We’re thrilled to hear you found our service to be class. Your kind words motivate us to continue providing the best experience possible. We look forward to serving you again soon!
Kind regards,
Gary
Justrackets Team
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