Ordered on Monday evening, and the racquet arrived on Saturday with the stringing I selected. I contacted customer support on Friday to check the status, as I hadn’t heard anything from them. They pro... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Can’t fault the price. Unfortunately ordered last Friday evening with next day delivery. With stringing, expected it on the Tuesday or Wednesday at the latest. Had to chase and it came today (Friday... Se mer
Företaget har svarat
I purchased a Butterfly garden rollaway 5000 in grey. Spoke online to Gary who gave a good deal which included TT bats, balls n TT butterfly cover. Item arrived within 1 week but unfortunately got dam... Se mer
Företaget har svarat
The heel came off my previous squash shoes during a match…I found this company online at a competitive price and promptly ordered! The trainers turned up within a few days and I’m very pleased with b... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Just Rackets website and shop sells a large range of Squash Tennis Racketball Badminton Table Tennis rackets and sports equipment.
Kontaktuppgifter
Letchworth Tennis & Squash Club, SG6 3TB, Letchworth Garden City, Storbritannien
- +44 (0)1462 672 446
- sales@just-rackets.co.uk
- www.just-rackets.co.uk
4,6
Utmärkt
390 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Just Rackets
Hi Tracy,
Thanks very much for your 5-star review. We’re glad to hear your order arrived quickly. Enjoy your new racket, and we hope to see you again soon.
Kind regards,
Gary
Great service on excellent product
5 januari 2026
Svar från Just Rackets
Hi John,
Thanks very much for leaving us a 5-star review. We’re delighted to hear you were happy with both the service and the product. Enjoy your new racket, and we look forward to helping you again in the future.
Kind regards,
Gary
Easy online pruchase and prompt delivery
9 december 2025
Svar från Just Rackets
Hi David,
Thanks very much for taking the time to leave a 5-star review. We’re really pleased to hear you found the online purchase easy and that your order arrived promptly. We hope you enjoy your new racket and look forward to helping you again in the future.
Best regards,
Gary
Bought pure drive with Babolat Excel…
Bought pure drive with Babolat Excel string for my son. They said they have one ready but with different color in. My son just join the tennis club and coach said it’s not multifilament string but cheapest syn gut it’s even stated on side of string. Absolutely awful practice.
3 september 2025
Omdöme utan inbjudan
5 star experience
Great product, easy website to use, fast and free delivery. All round a 5 star experience. Thanks.
10 december 2025
Ordered racket plus string upgrade
Ordered racket plus string upgrade. Delivery was with Royal Mail, all good, on time, ( quicker than expected) well packaged. Email updates for order and dispatch. Great service. Thank you. Will use you again.
7 december 2025
Svar från Just Rackets
Hi Helen,
Thank you very much for your lovely 5-star review. We’re really pleased to hear that your racket and string upgrade arrived quickly, was well packaged, and that the email updates were helpful.
It’s great to know everything met your expectations, and we truly appreciate your kind words. We look forward to helping you again in the future.
Best regards,
Gary
Just Racket
Svar från Just Rackets
Hi Ben,
Thank you for your 5-star review. We’re glad to hear you were happy with the service. Your support is much appreciated and we hope to help you again in the future.
Best regards,
Gary
Just Rackets
Svar från Just Rackets
Hi Miles,
Thank you very much for taking the time to leave us a 5-star review. We’re really pleased to hear you found the service fast and efficient and that everything met your expectations.
Your feedback is greatly appreciated and we hope to see you again soon.
Best regards,
Gary
Just Rackets
Svar från Just Rackets
Hi Mr Hicks,
Thank you for your 5-star review. We’re delighted to hear you were pleased with the communication and the quality of your product. Your positive feedback is greatly appreciated.
Thanks again for choosing us.
Kind regards,
Gary
Justrackets Team
Very fast service time
Very fast service time, a good price and fast deliver fo the racket I ordered.
17 november 2025
Svar från Just Rackets
Hi Mark,
Thank you for your 5-star review. We’re really pleased to hear you were happy with the service speed, the price, and the quick delivery of your racket. Your feedback is much appreciated.
Thanks again for choosing us.
Kind regards,
Gary
Justrackets Team
Love the item
Love the item, however having to pay an additional £6 for delivery is too steep, especially when the item took 4 days.
11 november 2025
Svar från Just Rackets
Hi LW,
Thank you for your review and for the 4-star rating. We’re pleased to hear you love the item.
We’re sorry to learn that the delivery charge and timeframe didn’t meet your expectations. We always aim to keep shipping costs as low as possible while ensuring parcels are fully tracked and insured, but we appreciate your feedback and will take it on board as we review our services.
Thank you again for your order and for sharing your thoughts.
Kind regards,
Gary
Justrackets Team
Amazing price and service
Amazing price, quality product, prompt customer service reply when needed an update about the shipping time. I would imagine a small independent business doing hard work every day trying to compete with the large online tennis retailers. Well done and keep up the great work.
9 november 2025
Svar från Just Rackets
Hi Stoyan,
Thank you for taking the time to leave such a thoughtful 5-star review. We’re really pleased to hear you were happy with the price, product quality, and the updates from our customer service team.
Your recognition of the hard work that goes into running a small independent business truly means a great deal to us. We’re grateful for your support and encouragement.
Thanks again for choosing us.
Kind regards,
Gary
Justrackets Team
Great service
Nice product as described, discounted price, delivered on time, great communication.
3 november 2025
Svar från Just Rackets
Hi Alan,
Thank you for sharing your 5-star review. We’re really pleased to hear you were happy with the product, the price, the delivery, and our communication. Your feedback means a lot to us.
Thanks again for choosing us.
Kind regards,
Gary
Justrackets Team
Best prices
After years of playing squash my experience is Dunlop make the best rackets and ‘Just Rackets’ have the best prices
3 november 2025
Svar från Just Rackets
Hi Gail,
Thank you for leaving such a lovely 5-star review. We’re delighted to hear you’ve had great experiences with Dunlop over the years, and we really appreciate your kind words about our pricing. It’s wonderful to know you rate us so highly.
Thanks again for your support.
Kind regards,
Gary
Justrackets Team
Second time that I purchase a racket…
Second time that I purchase a racket via just racket. Quick service, updated me when it was late. Highly recommended
10 november 2025
Svar från Just Rackets
Hi Christophe,
Thank you so much for your second purchase and for leaving us a 5-star review. We really appreciate your continued support. We’re delighted to hear you’ve been happy with our service and updates, even when things were running a little late.
Thanks again for recommending us — it means a great deal.
Kind regards,
Gary
Justrackets Team
Svar från Just Rackets
Reply:
Thanks so much, Simon! We really appreciate your kind words — glad to hear you were happy with the service. We look forward to helping you again soon!
Kind regards,
Gary – Just Rackets Team
I asked for string
I asked for string, i remember exactly it was the free at 51 lb, and came unstruck
10 september 2025
Svar från Just Rackets
Subject: Regarding Your Recent Review
Hi René,
Thank you for your recent order with us.
We noticed that you left a 1-star review because your racket arrived unstrung. Just to clarify — the Speed Pro model is sold unstrung, and this is mentioned on the product page. We also currently offer a free restring option, which can be selected when ordering, but it appears this wasn’t chosen during checkout.
I’ve attached a copy of your order for your reference so you can see what was selected. We completely understand how this could be confusing and wanted to reassure you that your order was processed correctly.
If you’d like to take advantage of the free restring offer, we’d be happy to arrange that for you — just let us know.
Kind regards,
Gary Spindler
Justrackets Team
Svar från Just Rackets
Hi Ross,
Thank you for the 5-star review! Great to hear everything went smoothly and your order arrived promptly. Much appreciated!
Best regards,
Gary
Just Rackets Team
Despatched well within promised…
Despatched well within promised parameters. Item received exactly as described. Royal Mail tracked item to control delivery. Will use this company again.
16 september 2025
Svar från Just Rackets
Hi Mr Smith,
Thank you for the 5-star review! We’re very pleased to hear your order arrived exactly as described and within the expected timeframe. We really appreciate your feedback and look forward to serving you again.
Best regards,
Gary
Just Rackets Team
Had a great experience purchasing with…
Had a great experience purchasing with Just Racket!! would definitely recommend !!Quick delivery!!
10 september 2025
Svar från Just Rackets
Hi Emma,
Thank you for the brilliant 5-star review! We’re thrilled to hear you had a great experience and that your order arrived quickly. Really appreciate the recommendation!
Best regards,
Gary
Just Rackets Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.