I am so impressed with this company. Prices, ease of ordering, open communication and delivery, all flawless. From placing the order to receiving the tiles, less than 48hrs ! Tiles were exactly what w... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I received 5 FULL size tile samples free of charge that were extremely well packaged and arrived within 2 days of ordering - first class service! I will be placing an order for some tiles, but unfortu... Se mer
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Really easy to order. Delivered within the 2-3 days I was told on website. I was also kept up to date that it had been dispatched & was on its way. The only downside was nothing to do with the orderi... Se mer
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Website very easy to navigate/find tiles and purchase them quickly. The most impressive part was the delivery. Far too often pallet deliveries from other tile/bathroom companies are delayed causing he... Se mer
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Företagsinformation
Skrivet av företaget
UK-Based Specialists in Ceramic & Porcelain Tile Design and Supply. We’ve been designing on-trend wall and floor tiles since 1901, proudly staying true to Johnson Tiles’ roots in the Potteries’ heartland of Stoke-on-Trent. With 120 years of experience, our design team searches the world for inspiration, sourcing on-trend collections of porcelain and ceramic floor and wall tiles.
Kontaktuppgifter
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Storbritannien
- 01782 524000
- sales@johnson-tiles.com
- www.johnson-tiles.com
4,6
Utmärkt
796 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing customer service from Alison.
Amazing customer service from Alison.
She went to exceptional lengths to find an old batch of tiles that are a perfect match for ours. She has saved us needing a whole room re tiled as we can now patch in the tiles that need replaced.
Can’t thank Alison enough. Samples arrived really quickly as did our order. Very happy with everything.
15 oktober 2025
Omdöme utan inbjudan
Svar från Johnson Tiles UK
Hi Louise,
Thanks so much for taking the time to write a review, I have passed on your comments to Alison. We are so glad we could help find a match and that you were happy with the service received.
Many Thanks
Sophie
Best customer service by far
First contacted Johnson Tiles to see if they had the tiles I needed as they were put up when the house was built. I started of emailing the company and got very quick responses from Alison & Kaitlyn who then put me onto Luke who has been absolutely brilliant helping me get the right tiles I need to replace some in my bathroom due to an accident, Luke has went above & beyond to help, sending me samples to get the closest shade possible as they have been up a few years, also following up to see how they were, to ordering them for me. Best customer service I have had by far they go above and beyond to help & are a credit to the company, wouldn't go anywhere else.
14 oktober 2025
Omdöme utan inbjudan
Svar från Johnson Tiles UK
Hi Mrs Brown,
Thanks so much for taking the time to write a review, I have passed this on to the team in the outlet. They are so pleased they could help you out with your bathroom project, and that you were impressed with the service provided. Do not hesitate to get back in touch if you need any further help.
Many Thanks
Sophie
Visited HR Johnson tiles as redoing our…
Visited HR Johnson tiles as redoing our en suite we have used this company many times over a 30 yr period As ever staff professional knowledge nothing too much trouble And range and value for money second to none. 5 Stars! Special mention to Luke for looking after us . 😊
11 oktober 2025
Omdöme utan inbjudan
Svar från Johnson Tiles UK
Hi,
Thank you so much for taking the time to write a review, and for being such a loyal customer. We are thrilled you were happy once again with the service and product received. We hope you love your new ensuite tiles, please let us know if we can be of any further help.
Many Thanks
Sophie
Straightforward purchase of good quality tiles
Selecting and purchasing the tiles on-line was straightforward. The tiles arrived quickly, well packaged and are of very good quality.
3 oktober 2025
Svar från Johnson Tiles UK
Hi,
Thanks for taking the time to write a review, we are so pleased you found the website easy to use, and were happy with the service and quality. We hope you love your new tiles.
Many Thanks
Sophie
Excellent customer service
Both times we have renovated our bathroom, we have used Johnson Tiles. On the recent renovation, one box of tiles arrived broken. When I emailed Johnson, Kate Whitehurst replied immediately and overnighted two boxes of tiles just in case there was any more breakage. Thanks to Kate Whitehurst's forward planning and excellent customer service, our project did not get delayed. Excellent service as always! Thank you.
27 september 2025
Svar från Johnson Tiles UK
Hi Ann,
Thanks so much for taking the time to write a review, I have passed on your comments to Kate. We are so pleased we could help you with both renovations, and that you were happy with the customer service received. We hope you love your new tiles!
Many Thanks
Sophie
Good customer service (responded…
Good customer service (responded promptly and followed up on my request)
2 september 2025
Svar från Johnson Tiles UK
Hi GwenMei,
Thanks for taking the time to write a review, we are so pleased you were happy with the customer service received, and speed of response. We hope you love your new tiles and would consider using us again for any future tiling needs.
Many Thanks
Sophie
Very easy to order online and whole…
Very easy to order online and whole process and very straightforward
25 augusti 2025
Svar från Johnson Tiles UK
Hi Bev,
Thanks for taking the time to write a review, we are thrilled to hear you found the ordering process so easy. We hope you love your new tiles, please keep us in mind for any future tiling needs.
Many Thanks
Sophie
Beautiful tiles
I had 2 delivery's from johnson Tiles and i had to say first class from the delivery drivers they were helpful polite and friendly it a shame that I was meant to get one of my delivery on Thursday but unforgettable the wagon broke down not the drivers fault but I wasn't informed about this even i did write a email why didn't my delivery came on the day.. yes I did get my delivery next day but still no information about if my delivery was out the next day but am still happy with the quality and the look of my new porcelain tiles
7 september 2025
Svar från Johnson Tiles UK
Hi John,
Thanks for taking the time to write a review, we are so glad you were happy with the tiles. We are sorry for the issue with the delivery, we use third party hauliers so can only pass on the information if we have been informed of an issue, but we are glad this was rectified and delivered the next day.
Many Thanks
Sophie
The samples arrived quickly and were…
The samples arrived quickly and were good quality.
4 september 2025
Svar från Johnson Tiles UK
Hi Lynda,
We appreciate you taking the time to write a review and are thrilled you were happy with the samples and service received. We hope you found the right tiles for you, and will consider placing an order with us.
Many Thanks
Sophie
I had received free samples
I had received free samples. All in good condition, well packed.
Now, need to make a choice.
4 september 2025
Svar från Johnson Tiles UK
Hi Katarzyna,
Thank you for taking the time to write a review, we are so pleased you were happy with our sample service. We hope you find the right tiles for your project, please let us know if we can be of any further help.
Many Thanks
Sophie
Svar från Johnson Tiles UK
Hi Steven,
Thank you for taking the time to write a review, we are so pleased you were happy with the service recevied. We hope you love your new tiles.
Many Thanks
Sophie
Responses to my request for a sample…
Responses to my request for a sample tile and a subsequent order were quick, clear and helpful. A pleasure to do business with.
2 september 2025
Svar från Johnson Tiles UK
Hi Maurice,
Thanks for taking the time to write a review, it is greatly appreciated. It is so great to hear you were impressed with the service, we hope you found the right tiles for your project.
Many Thanks
Sophie
Svar från Johnson Tiles UK
Hi Jason,
We really appreciate you taking the time to write a review. We are so pleased you were happy with the customer service recevied, and hope you found the right tiles for your project.
Many Thanks
Sophie
Efficient service
Prompt response to my query and helpful suggestion for an alternative tile. Sample delivered swiftly, would recommend.
2 september 2025
Svar från Johnson Tiles UK
Hi Joan,
Thanks so much for taking the time to write a review, we are so glad we could assist with your tile choice. We hope you found the right tile for your project, please let us know if we can be of any further help.
Many Thanks
Sophie
Good website and prompt delivery
31 augusti 2025
Svar från Johnson Tiles UK
Hi Andrew,
Thanks for taking the time to write a review, we are so pleased you found the website easy to use and were happy with the service. We hope you love your new tiles.
Many Thanks
Sophie
Very good the tiles are lovely and I am…
Very good the tiles are lovely and I am very pleased with the service
30 augusti 2025
Svar från Johnson Tiles UK
Hi Neil,
Thank you for taking the time to write a review, we are thrilled you were impressed with the tiles and service received. We hope you keep us in mind for any future tiling projects.
Many Thanks
Sophie
Easy to use website with prompt…
Easy to use website with prompt delivery of samples and tiles requested.
Will certainly use these tiles from a local company as they are really high quality compared to imports.
29 augusti 2025
Svar från Johnson Tiles UK
Hi Stevan,
Thanks for taking the time to write a review, we are so pleased you found the website so easy to use and found the tiles you wanted. We hope you love them!
Many Thanks
Sophie
Delivery was awful
Delivery was awful. Boxes split open, customer was very unhappy. Would upload a pic if I could.
27 augusti 2025
Svar från Johnson Tiles UK
Hi,
We are very sorry to hear this, please send images to our customer service team at sales@johnson-tiles.com and they will look into this for you asap with the hauliers.
Many Thanks
Sophie
Requested tiles samples
Requested tiles samples, promptly delivered and tiled looks nice and good quality.
9 augusti 2025
Svar från Johnson Tiles UK
Hi,
Thanks for taking the time to write a review, we are so pleased you were happy with our sample service and quality. We hope you found the right tiles for your project, please let us know if we can be of any further help.
Many Thanks
Sophie
Amazing samples
Amazing samples, great products, hassle free. Really can’t decide as the tiles are all so beautiful.
6 augusti 2025
Svar från Johnson Tiles UK
Hi Becky,
Thanks for taking the time to write a review, we are so pleased you were happy with the samples provided and you found the process hassle free. Please let us know if we can be of any further help.
Many Thanks
Sophie
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