JAC Vapour Omdömen 

980
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great products, good value for money and high quality. On the rare occasion when things weren’t 100%, the customer service has been outstanding. Fast, super friendly and helpful replies that show the... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

JacVapour is simply the best! OK, so I can't claim to have tried all the online vaping shops out there but then I don't need to because I'm so happy with the quality of their products, the speed... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Fantastic experience and excellent customer service! There was a small mistake in my previous order, but Duncan sorted it out straight away and the replacements were sent with an upgraded delivery at... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The quality is spot on. Communication and any help is the best I have ever had. Have used for years and will continue too. A special thanks to Duncan.

Företaget har svarat

Företagsinformation

  1. E-cigarettaffär
  2. också i
  3. E-cigarettbutik

Skrivet av företaget

JAC Vapour is a British vape brand, selling it's vape devices and e-liquids directly through it's online store: www.jacvapour.com. Since their initial launch in 2010, the JAC Vapour team have grown the business to be a leader and prominent voice in the UK vape industry. They're proud to have introduced premium devices, all designed in-house, and provided premium e-liquids made in the UK. Today, it's still one of the only truly independent vape brands in the UK; privately-owned and managed. Compliance is a big part of the JAC Vapour proposition; all products being thoroughly tested, verified and registered. In recent years, the business has won government contracts, including supplying highly regulated pod vapes to the Scottish Prison Service.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

980 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(980)

55 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Great when first bought S22 e cig

Great when first bought. s22 vape dies what it says on the tin. Until it doesn’t. Coils can be awkward to fit until you get it exactly right. Quite fragile and one of mine loses connection to the coil of you knock it over. This means taking it apart, getting liquid everywhere, cleaning the coil and the housing for it. Then it might all work or it might not. Just as you get that fixed, the top of the tank stops fitting in place and comes off easily leaking liquid everywhere. When it works it’s brilliant but there are many times when it’s disappointing.

23 maj 2025
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

I'm sorry to hear that you've been having issues with the S-Coil's in your SERIES-S22 Tank. If you reach out to us via Sales@JACvapour.com then we'll see if we can get this sorted for you!

Betygsatt 5 av 5 stjärnor

Reliable

I've been using JAC products for years and found them to be well made and promptly delivered. As a repeat customer you get what you expect promptly, reliability is precisely what you need. On the couple of occasions that I've had reason to contact them they have been very helpful and prompt to reply with speedy resolution of any issues.

16 maj 2025
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Glad to hear that we could help, that's perfect! :)

Betygsatt 5 av 5 stjärnor

Great service. Great product.

Cannot recommended enough. Been using them monthly for +8 years and they provide great safe products and customer service second to none. Had a couple of niggles with orders on occasion and they have always sorted next day at their cost no questions asked.
I have been buying the clear steam 50ml packs for majority of my time with them also a great discreet product so you don’t look like a train when vaping.

5 maj 2025
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Thanks for your feedback, you're too kind! Glad to hear that you're a fan of our ClearSteam Vapourless range of e-liquid's! :)

Betygsatt 5 av 5 stjärnor

Used jac vapour for years

Used jac vapour for years, they are the best in the buisness. Basic well made ecigs that put up with everyday use. Customer service is brilliant, if you're an everyday smoker jac vapour is the only company that will provide what you need with little fuss.

29 april 2025
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Glad to hear that we could help, that's great news! :)

Betygsatt 5 av 5 stjärnor

Top Vaping Company

Neen using Jac Vape for a few years now, What a 5 star company. Always there to help when things go wrong. I will never use any other Vaping company. Thank you so much

16 april 2025
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Thanks for your feedback, you're too kind! Glad to hear that we could help! :)

Betygsatt 3 av 5 stjärnor

The mesh coils seem to last less time…

The mesh coils seem to last less time than previously before needing replacement. I am now using twice as many.

14 april 2025
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Hi there, I'm sorry to hear that you've been having issues with you coils but we'd be more than happy to help! Just reach out to us via Sales@JACvapour.com Thank you!

Betygsatt 5 av 5 stjärnor

Great aftersales service

What can I say but other companies should take a look at the service Jac Vapour provide and it is perfect.
Duncan sent me detailed instructions to help me and the information was perfect.

thank you again

24 februari 2025
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Thanks for your feedback, you're too kind! :)

Betygsatt 5 av 5 stjärnor

Duncan = Hero

Duncan = Hero.

Had an issue with a returned delivery and Duncan was on hand to sort it, proactively reached out to me before I’d even managed to query it, refunded shipping and order despatched again. 5 star customer service.

18 februari 2025
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Thanks for your feedback, you're too kind! Glad to hear that we could help, that's perfect! :)

Betygsatt 2 av 5 stjärnor

Received my order no issues

Received my order no issues, but the juice wasn't great. really off tasting. It won't put me off from ordering again, it's just one of those things. this is a rating for the juice as it's not the greatest. i did spend a bit of money with them, the kit is fine, but juice didn't fit my kit at all.

16 januari 2025
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Hi there, thanks for taking the time to reach out to us on this one. If you email us via Sales@JACvapour.com we'd be more than happy to help out! Thanks, JAC Vapour team.

Betygsatt 5 av 5 stjärnor

Great Customer Services

Great Customer Services Jac Vapour Duncan is very personable professional and prompt with any enquiries. Thank you Duncan

16 januari 2025
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Thanks for your feedback, you're too kind! :)

Betygsatt 5 av 5 stjärnor

Great product and excellent service

Great product and excellent service, Duncan was super helpful when i accidentally posted my package to the wrong address - totally my fault but Duncan took ownership and resolved. Thanks

15 januari 2025
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Glad to hear that we could get this one sorted for you, that's perfect! :)

Betygsatt 5 av 5 stjärnor

Had a small issue with my mod but…

Had a small issue with my mod but Duncan replied promptly and gave detailed help that fixed my problem. Great company to buy from as total piece of mind that help is there if I need it.

16 december 2024
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Glad to hear that we could get this one sorted for you, that's perfect! :)

Betygsatt 5 av 5 stjärnor

Vape VIM is great

Vape VIM is great. Deliver great flavour and battery lasts all day even for heavy vaping. Costumer service is very good. Very good and fast on reply 👌

2 december 2024
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Glad to hear you're a fan of our VIM AIO Kit's, that's great news! :)

Betygsatt 1 av 5 stjärnor

From Great To Awful

Previously great customer service but more recently awful. I received a dodgy batch of the pic-nic flavours (the apple one had a bad taste of mint). I got asked too many questions and because I couldn’t remember which exact recipe I’d used I never got a refund or the items replaced. I’ve now found a cheaper supplier.

9 maj 2024
Omdöme utan inbjudan

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