JAC Vapour Omdömen 

980
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great products, good value for money and high quality. On the rare occasion when things weren’t 100%, the customer service has been outstanding. Fast, super friendly and helpful replies that show the... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

JacVapour is simply the best! OK, so I can't claim to have tried all the online vaping shops out there but then I don't need to because I'm so happy with the quality of their products, the speed... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Fantastic experience and excellent customer service! There was a small mistake in my previous order, but Duncan sorted it out straight away and the replacements were sent with an upgraded delivery at... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The quality is spot on. Communication and any help is the best I have ever had. Have used for years and will continue too. A special thanks to Duncan.

Företaget har svarat

Företagsinformation

  1. E-cigarettaffär
  2. också i
  3. E-cigarettbutik

Skrivet av företaget

JAC Vapour is a British vape brand, selling it's vape devices and e-liquids directly through it's online store: www.jacvapour.com. Since their initial launch in 2010, the JAC Vapour team have grown the business to be a leader and prominent voice in the UK vape industry. They're proud to have introduced premium devices, all designed in-house, and provided premium e-liquids made in the UK. Today, it's still one of the only truly independent vape brands in the UK; privately-owned and managed. Compliance is a big part of the JAC Vapour proposition; all products being thoroughly tested, verified and registered. In recent years, the business has won government contracts, including supplying highly regulated pod vapes to the Scottish Prison Service.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

980 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(980)

55 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The best !!!

The quality is spot on. Communication and any help is the best I have ever had. Have used for years and will continue too. A special thanks to Duncan.

30 september 2026
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Glad to hear that we could help, that's perfect! :)

Betygsatt 1 av 5 stjärnor

Tried to buy something online vape…

Tried to buy something online vape liquid from this company. For some reason they’ve made the unusual choice of not accepting apole pay and the current system they have in place is useless. Tried multiple times to purchase said liquid and kept failing. Well done, I’ll now take my business elsewhere, most likely somewhere I can purchase at the touch of a button instead of your antiquated system that doesn’t work.

13 september 2026
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Oh no, that's not supposed to happen! Sounds like you've been trying to use Super Payments instead of Opayo - drop us an email via Sales@JACvapour.com and we'll get this one sorted for you in short order! :)

Betygsatt 5 av 5 stjärnor

Excellent service - really impressed!

Fantastic experience and excellent customer service! There was a small mistake in my previous order, but Duncan sorted it out straight away and the replacements were sent with an upgraded delivery at no extra cost. Everything arrived safely and was spot on. Really impressed - genuinely great customer service.

8 september 2026
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Glad to hear that we could help, that's perfect! :)

Betygsatt 5 av 5 stjärnor

Good products and super after-service

I’ve been buying their products over many years, and have always been very happy with their services. The products arrive in good time, and if I have any issues, they’re always very quick to help.

4 april 2026
Logotyp för JAC Vapour

Svar från JAC Vapour

Thanks Kazumi, glad to hear that you're a fan, that's great news! :)

Betygsatt 5 av 5 stjärnor

Fantastic service and product.

Fantastic service and product.
Customer service upgraded my delivery foc which meant I received the product in 24hrs.
Thank you JV

29 augusti 2026
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Hey Caroline! Glad to hear that we could help, that's great news! :)

Betygsatt 5 av 5 stjärnor

Excellent service

Having looked around and read a lot of reviews I eventually opted for a JAC DNA along with one of their tanks and I'm pleased I did; they have a great build quality and straightforward, clean design as well as good flavour etc and it's now my go-to vape.
I ordered a couple of accessories, one of which was broken in transport; I emailed JAC, had a polite and supportive response overnight, a replacement within 24 hours and a follow up email to confirm I'd received it and all was well. In spite of the reviews I'd read this was support way above my expectations - highly recommended and thank you JAC!

31 juli 2026
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Anytime, we're (truly) always more than happy to help! :) Just glad to hear we could help! :)

Betygsatt 5 av 5 stjärnor

ARX 2 - powerful and small

As a long standing vaper I can testify to the quality of these Devices. The ARX 2 is a really great bit of kit. Small and light makes it so much easy to just pop in your pocket. Great back up from their support team.

23 juli 2026
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Hey Mark! :) Glad to hear that you're a fan of our new ARX-SERIES, that's great news! :)

Betygsatt 5 av 5 stjärnor

Amazing customer service via Duncan.

Amazing customer service via Duncan.
Best vape company in the UK.
Would recommend to anyone.
Thank you

23 juli 2026
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Honestly, anytime, we're always more than happy to help! :)

Betygsatt 5 av 5 stjärnor

Great products

Great products, good value for money and high quality. On the rare occasion when things weren’t 100%, the customer service has been outstanding. Fast, super friendly and helpful replies that show the company really cares about their customers.
Would highly recommend.

22 juli 2026
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Glad to hear that we could get that one sorted for you, that's great news! :)

Betygsatt 5 av 5 stjärnor

JacVapour is simply the best!

JacVapour is simply the best!
OK, so I can't claim to have tried all the online vaping shops out there but then I don't need to because I'm so happy with the quality of their products, the speed of delivery, the excellent customer service. You actually get to talk to real people with real personalities and nothing seems to be too much trouble.

Most recently, I am so impressed with how they have contacted their customers about this rubbish new vape duty. Until their email arrived I was completely ignorant of the new duty and doubtless would have remained so until it came into effect.

5 stars from me

24 juni 2026
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

That's awesome, thanks for letting us know - glad to hear we could help, that's perfect! :)

Betygsatt 5 av 5 stjärnor

They supply quality products and ive…

They supply quality products and ive been using them for years, always very helpful if I've had a problem with my device .
Nice to have a British company you can trust 100%

22 juni 2026
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Glad to hear that we could help, that's perfect! ::)

Betygsatt 5 av 5 stjärnor

Excellent company

Excellent company, had an issue with a couple of faulty pods and they rectified it straight away sending me replacements same day, cannot fault their customer service team

12 juni 2026
Omdöme utan inbjudan
Logotyp för JAC Vapour

Svar från JAC Vapour

Thanks Jane! Glad to hear we could get that sorted for you, that's great news! :)

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