A little anxious using a brand I was unfamiliar with proved to be unfounded. The quality and price of the dresses I received was excellent. I will be using Izabel again I found a gem.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Beautiful dress arrived super quickly. Already reasonably priced I got a further first time buyer discount. Took their advice and ordered a size smaller. The fabric and cut is gorgeous and it's even g... Se mer
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I have ordered dresses for my cousins who lives in the US. The fabric and comfort is excellent. The making is totally different. I am 5’ 3” so not good for my height. I feel nowadays if I would have a... Se mer
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First time shopping online with Izabel London and my experience has been very pleasant. The website is user friendly & easy to place order. Package was packed nicely & delivered on time. The dresses a... Se mer
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Företagsinformation
Skrivet av företaget
Izabel London, the home of affordable, effortless fashion for all women. We're a British brand founded to bring effortless affordable fashion to women everywhere. We believe that clothing should make you feel good which is why our collections feature versatile clothing designed to be worn again and again.
Kontaktuppgifter
12-14 Chase Road, London, NW10 6EZ, London, Storbritannien
- info@izabel.com
- www.izabel.com
4,5
Utmärkt
819 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very quick delivery and loved both…
Very quick delivery and loved both dresses
3 februari 2020
Omdöme utan inbjudan
Svar från Izabel London
Dear Mrs Drain, Thank you for your lovely feedback. We are so pleased to hear you are happy with your purchases. Thank you for shopping with us. We look forward to your future orders with us. Kind regards, Izabel Team.
Always fast delivery
Always fast delivery. Always great quality items at reasonable prices.
2 februari 2020
Omdöme utan inbjudan
Svar från Izabel London
Dear Sandra, Thank you for your lovely feedback. So glad to hear you are happy with our services and our price ranges. Thank you for shopping with us. We look forward to your future orders. Many thanks, Kind regards, Izabel Team.
Svar från Izabel London
Dear Beverley, Thank you for your lovely feedback. So glad to hear you are happy with your purchase. Thank you for shopping with us. We look forward to your future orders. Many thanks, Kind regards, Izabel Team.
great service and delivery.
1 februari 2020
Omdöme utan inbjudan
Svar från Izabel London
Dear Jean, Thank you for your lovely feedback. So glad to hear you are happy with our services. Thank you for shopping with us. We look forward to your future orders. Many thanks, Kind regards, Izabel Team.
No refund received
Item received fine. Didn’t fit so returned item. There was acknowledgment of return and refund would be received 5/10 working days 11days on still no refund!
Come on Isabel this is not good
1 februari 2020
Omdöme utan inbjudan
Svar från Izabel London
Dear Carol, Thank you for your review. We are so sorry to hear that you are yet to receive your refund. We have notified our customer service team and they have emailed you regarding this matter. Kindly please check your email and revert back to our team as soon as possible so they can investigate into your pending refund. Many thanks, Kind regards, Izabel Team.
Svar från Izabel London
Dear Darryl, Thank you amending your review. We are pleased to hear you are in receipt of your order and you happy with your purchase. Thank you for shopping with Izabel London. Uf you require any further assistance please do not hesitate to email our customer care team on info@izabel.com. Many thanks. Kind regards, Izabel Team
Very quick delivery
Very quick delivery. The coat fits perfectly and is beautiful thank you!
1 februari 2020
Omdöme utan inbjudan
Svar från Izabel London
Dear Valued customer, Thank you for your lovely feedback. So pleased to hear you are happy with our services ans your purchase. Thank you for shopping with us. We hope to receive future orders from you. Many thanks, Kind regards, Izabel Team.
Excellent service and great prices and…
Excellent service and great prices and value for,oney
1 februari 2020
Omdöme utan inbjudan
Svar från Izabel London
Dear Marilyn, Thank you for your lovely feedback. So glad to hear you are happy with our services. Thank you for shopping with us. We look forward to your future orders. Many thanks, Kind regards, Izabel Team.
Service was really good
Service was really good, delivery time spot on
1 februari 2020
Omdöme utan inbjudan
Svar från Izabel London
Dear Margaret,
Thank you for your lovely feedback. So glad to hear you are happy with our services. Thank you for shopping with us. We look forward to your future orders. Many thanks, Kind regards, Izabel Team.
I love winter collection
5 januari 2020
Omdöme utan inbjudan
Svar från Izabel London
Dear Mryam, Thank you for your lovely feedback. So pleased to hear you love our winter collection. Thank you for being an Izabel fan. Kind regards, Izabel team.
Your stuff actually fits me!
Decent prices for unusual clothes that actually flatter my body type (rather than looking really baggy and sack like), which I struggle to find anywhere else on the high street. The fabrics are usually good quality too and feel comfortable. Delivery is quick and easy.
5 januari 2020
Omdöme utan inbjudan
Svar från Izabel London
Dear Eleanor, Happy New Year! Thank you for your lovely feedback and the 5 stars. We are so glad to hear we are able to cater to your style :). Thank you for being a shopper with Izabel London. Hope to receive future orders from you. Many thanks Izabel Team
The items I have bought so far have…
The items I have bought so far have been really good quality and cheap to buy. The fit is good too. Delivery is fab. Cannot fault you.
4 januari 2020
Omdöme utan inbjudan
Svar från Izabel London
Dear Ruthy, Happy New Year! Thank you for the awesome 5 star review. We are so glad to hear you are happy with your purchase and the delivery service. Thank you for shopping with Izabel London. Many thanks Izabel Team
Quick delivery
4 januari 2020
Omdöme utan inbjudan
Svar från Izabel London
Dear Caz, Happy New Year! Thank you for the awesome 5 star. Glad to hear you are happy with our delivery service. We look forward to your next order with us :). Many thanks Izabel Team
My order was lost by Hermes and this…
My order was lost by Hermes and this spoilt it but it was quickly sorted and another order was sent out thanks
3 januari 2020
Omdöme utan inbjudan
Svar från Izabel London
Dear Lynne, Thank you for your feedback. Apologies to hear your parcel was lost by Hermes. We are glad to hear our team were able to short this incident out quickly. Thank you for being an Izabel Shopper and we apologies for any inconvenienced caused due to the lost parcel. We hope this does not prevent you from shopping with us in the future. Kind regards, Izabel Team.
Lovely collections for izabel
2 januari 2020
Omdöme utan inbjudan
Svar från Izabel London
Dear Reema, Happy New Year! Thank you for the awesome 5 star review. Very glad to hear you are like our Izabel collection. We look forward to your next order with us :). Many thanks Izabel Team
Love the brand and clothes
2 januari 2020
Omdöme utan inbjudan
Svar från Izabel London
Dear Lorraine, Happy New Year! We love your positive review. Thank you for the awesome 5 star review and shopping with Izabel London :). We hope to receive many more future orders from you. Many thanks Izabel Team
Great service
The ordering was easy, the delivery of my order was so quick. I’m more than happy with my goods too. I ll be ordering more from Isabel.
2 januari 2020
Omdöme utan inbjudan
Svar från Izabel London
Dear Miss McDonnell, Happy New Year! We love your positive review. Thank you for the great 5 star feedback and shopping with Izabel London. :). We hope to receive many more future orders from you. Many thanks Izabel Team
Ordered a dress for New Year’s Eve on…
Ordered a dress for New Year’s Eve on the 22nd of December, and received it on the 27th (great service considering the bank holidays). The dress came, fit perfectly (size guide was accurate) and was exactly as seen on the website. Excellent quality of the price. Will shop here again 5 stars.
1 januari 2020
Omdöme utan inbjudan
Svar från Izabel London
Dear Paula, Thank you so much for the 5 star review. We are super pleased to hear you are happy with your purchase and our services. Thank you for being an Izabel shopper :). We hope to receive many more future orders from you. Many thanks Izabel Team
Lovely shop that sells flattering affordable clothes
Lovely shop that sells flattering and stylish clothes at an affordable price. Especially for women who are more mature but don’t want to look frumpy or have clothes that are shapeless.
1 januari 2020
Omdöme utan inbjudan
Svar från Izabel London
Dear Katherine,
Happy New Year! Thank you so for your lovely feedback. We are so glad to hear we are able to cater to your style :). Thank you for being a shopper with Izabel London. Hope to receive future orders from you. Many thanks Izabel Team
Was very disappointed as the dress was…arrived with security tag. All the hassle with regards to returning it getting refunded
Was very disappointed as the dress was perfect arrived on time but had security tag on. Now in process of returning it back before I get refunded. They cannot not do a straight exchange. This has put me off for reordering the dress.
1 januari 2020
Omdöme utan inbjudan
Svar från Izabel London
Dear Harsha, Thank you for your feedback. Apologies to hear you received your item with a security tag. We have spoken to our customer care team and they had advised us that they have been in touch with you regarding this unfortunate incident and is in the process of being resolved. We sincerely apologise for this situation. Our team will have this matter resolved shifty. If you require further assistance please do not hesitate to reply to this message. Kind regards, Izabel Team.
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