A little anxious using a brand I was unfamiliar with proved to be unfounded. The quality and price of the dresses I received was excellent. I will be using Izabel again I found a gem.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Beautiful dress arrived super quickly. Already reasonably priced I got a further first time buyer discount. Took their advice and ordered a size smaller. The fabric and cut is gorgeous and it's even g... Se mer
Företaget har svarat
I have ordered dresses for my cousins who lives in the US. The fabric and comfort is excellent. The making is totally different. I am 5’ 3” so not good for my height. I feel nowadays if I would have a... Se mer
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First time shopping online with Izabel London and my experience has been very pleasant. The website is user friendly & easy to place order. Package was packed nicely & delivered on time. The dresses a... Se mer
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Företagsinformation
Skrivet av företaget
Izabel London, the home of affordable, effortless fashion for all women. We're a British brand founded to bring effortless affordable fashion to women everywhere. We believe that clothing should make you feel good which is why our collections feature versatile clothing designed to be worn again and again.
Kontaktuppgifter
12-14 Chase Road, London, NW10 6EZ, London, Storbritannien
- info@izabel.com
- www.izabel.com
4,5
Utmärkt
818 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A little anxious using a brand I was…
A little anxious using a brand I was unfamiliar with proved to be unfounded. The quality and price of the dresses I received was excellent. I will be using Izabel again I found a gem.
17 juli 2026
Omdöme utan inbjudan
I have ordered dresses for my cousins…
I have ordered dresses for my cousins who lives in the US. The fabric and comfort is excellent. The making is totally different. I am 5’ 3” so not good for my height. I feel nowadays if I would have a standard height I could have purchased all from this brand for my wardrobe. This brand is amazing for hangout and occasional outfits.
15 augusti 2025
Omdöme utan inbjudan
Svar från Izabel London
Hi Khaleda,
Thank you for your lovely feedback.
We are so glad to hear that you were able to swiftly complete your purchase for your family.
We are grateful that our designs and styles keep you coming back and wish that we can assist you further with sizing. Please feel free to refer to our size guide or contact our customer care team at info@izabel.com for any item enquiries that you may have.
Thanks for choosing our brand and we can’t wait to welcome you back for more stylish finds.
Kind regards,
Izabel London Team
I cant return items its frustrating!
22 juni 2026
Svar från Izabel London
Hi Alma,
We are sorry to hear that you are finding difficulty with our returns service.
After checking with our team, we can confirm that you were assisted with a returns label via email. We kindly advise that you refer to this and contact us back should you have any further questions.
We're more than happy to help and reiterate our apologies for any inconvenience this may have caused.
Thank you
Kind regards,
Izabel London Team
Quick delivery & good quality & price
Quick delivery, good quality dress at a very reasonable price
22 juni 2026
Svar från Izabel London
Hi Sharon,
Thank you so much for your feedback.
We're glad to hear that you are satisfied with our delivery, quality and pricing!
Your comments and support are much valued and we cannot wait for you next shop with us.
Thank you
Kind regards,
Izabel London Team
EXCELLENT SERVICE
Dresses arrived quickly and well packaged. Lovely dresses with super designs and well made.
Excellent service.
22 juni 2026
Svar från Izabel London
Hi Rev,
Thank you so much for your kind feedback.
We’re thrilled to hear that you’re happy with the designs of our items and our delivery service!
We truly appreciate your continued support and look forward to welcoming you back soon.
Kind regards,
Izabel London Team
Great quality of clothes!
I've become a huge fan of Izabel! I've bought more than a dozen dresses over the last few months, and I've been consistently impressed with both the quality and the value.
The styles are beautiful, the fit is very consistent across different designs, and the prices are very reasonable. The dresses wash really well and hold their shape, so I know I'm investing in pieces I'll enjoy wearing for a long time.
The website is easy to navigate, ordering is quick and straightforward, and the returns process is simple and hassle-free. On the few occasions I've needed assistance, the customer service team has been friendly, helpful, and efficient.
Overall, I've had an excellent experience and wouldn't hesitate to recommend Izabel to anyone looking for stylish, affordable clothing with great quality and outstanding service.
30 juni 2026
Omdöme utan inbjudan
Svar från Izabel London
Hi Aarati,
Thank you so much for your 5-star review!
We’re delighted to hear that you love the quality of our clothes and are satisfied with our customer service team.
Your feedback means a lot to us and we really appreciate your support and look forward to serving you again soon.
Thank you for shopping with us.
Kind regards,
Izabel London Team
Refund…
The issue was sorted the same day with a prompt reply to my emails.
Very supportive.
29 juni 2026
Omdöme utan inbjudan
Svar från Izabel London
Hi Julie,
Thank you so much for your 5-star review.
Our customer service are always on hand to assist valuable customers just like you!
We are grateful for your support and always happy to help.
Thank you for choosing Izabel London.
Kind regards,
Izabel London Team
Beautiful dress arrived super quickly
Beautiful dress arrived super quickly. Already reasonably priced I got a further first time buyer discount. Took their advice and ordered a size smaller. The fabric and cut is gorgeous and it's even got pockets! Highly recommend if you want a relaxed comfy fit that has a bit of style.
18 juni 2026
Omdöme utan inbjudan
Svar från Izabel London
Hi Karen,
Thank you for your kind feedback.
We’re delighted to hear that you’re happy with the quality and design of our clothing. It means a lot to us, and if there’s anything more we can do for you, we’re always here and happy to help.
Your continued support is appreciated and we look forward to welcoming you back soon.
Kind regards,
Izabel London Team
I bought a beautiful occasion dress…
I bought a beautiful occasion dress from Izabel and it was too big. I returned and bought a smaller size. The delivery, quality and service was excellent and the dress is absolutely perfect!!
8 juni 2026
Omdöme utan inbjudan
Svar från Izabel London
Hi Les,
Thank you for your amazing review!
We are so glad to hear you are happy with our delivery service and quality of our products.
Your support means a lot to us, and we are grateful to have you as our valuable customer!
Thank you for being an Izabel Shopper.
Kind regards,
Izabel Team
Svar från Izabel London
Hi John,
Thank you so much for your kind feedback.
We are pleased to hear that you are content with our delivery service and garments.
Thanks for choosing our brand and we can’t wait to welcome you back for more stylish finds.
Kind Regards,
Izabel London Team
Svar från Izabel London
Hi Mary,
Thank you for your lovely feedback.
We are grateful to hear that you are happy with the quality of our items and the speed of our delivery service.
We can’t wait to bring you more stylish finds.
Thank you for being an Izabel Shopper.
Kind Regards,
Izabel London Team
Great helpful service and very good…
Great helpful service and very good quality. Highly recommend them. Dresses gorgeous.
27 maj 2026
Omdöme utan inbjudan
Svar från Izabel London
Hi Trish,
Thank you so much for your 5-star review!
We're thrilled to hear that you are satisfied with our customer service and the quality of our items.
We really appreciate your support and look forward to serving you again soon.
Kind Regards,
Izabel London Team
Good Service/Lovely dress
I was impressed as the item I ordered arrived just before the stated date and the item was well packaged.
The dress I ordered was lovely and fitted perfectly. I will definitely be ordering from Izabel London again.
14 maj 2026
Omdöme utan inbjudan
Svar från Izabel London
Hi Joan,
Thank you for your kind feedback.
We are glad to hear you are happy with our delivery service and packaging!
Your support means a lot to us, and we are grateful to have you as our valuable customer.
Thank you for shopping with Izabel!
Kind Regards,
Izabel London Team
Customer service was great
Customer service was great, i needed some help with something and it was dealt with in a proffesional manner without wasting any time. Im very satisfied and thank you for all yout help..
7 maj 2026
Omdöme utan inbjudan
Svar från Izabel London
Hi Aysha,
Thank you for your amazing review!
It's great to know that our customer service team met your expectations and we appreciate you taking the time to share your experience.
Our team strive to provide the best possible service for customers.
We look forward to welcoming you back as a valued shopper.
Kind Regards,
Izabel London Team
Really helpful with my query
Really helpful with my query, fast service resolved in minutes
7 maj 2026
Omdöme utan inbjudan
Svar från Izabel London
Hi Myra,
Thank you for your kind review.
We value and support customers just like you!
We are pleased that your query was resolved promptly.
Thank you for being an Izabel Shopper.
Kind Regards,
Izabel London Team
Excellent customer service from Izabel…
Excellent customer service from Izabel London -had a couple of queries regarding a returned item and response was quick precise and issue resolved promptly.
I’m delighted with the dress I kept too.
Would recommend due to the excellent customer service.
6 maj 2026
Omdöme utan inbjudan
Svar från Izabel London
Hi Caroline,
We are so grateful for the time taken to write us a lovely review!
It makes us happy to know that our customer care team were there for you every step of the way and assisted you efficiently.
We look forward to your future orders with us.
Kind Regards,
Izabel London Team
It was easy and uncomplicated to order
It was easy and uncomplicated to order. I am pleased with the quality and value of the items.
21 april 2026
Svar från Izabel London
Hi Sarah,
Thank you for your kind review.
We are so grateful for your support and glad that our items have brought you satisfaction.
Looking forward to your next purchase with us!
Kind Regards,
Izabel London Team
Svar från Izabel London
Hi Heather,
Thank you for your lovely feedback.
We are thrilled that you're happy with the service and products that we provide.
Thanks for choosing our brand and we can’t wait to welcome you back for more stylish finds.
Kind regards,
Izabel London Team
Excellent customer service
Sadly my purchase was not for me this time but the customer service is second to none so anyone ordering for the first time have no worries. Would definitely recommend.
2 maj 2026
Omdöme utan inbjudan
Svar från Izabel London
Hi San,
Thank you for your lovely feedback.
We are sorry to hear that you were provided with the incorrect purchase however, we are pleased that our customer service team were able to assist you accordingly.
Your support is truly appreciated!
Thank you for being an Izabel Shopper.
Kind Regards,
Izabel London Team
Excellent Customer Service
My parcel did not arrive as expected so I contacted Customer Services to check-up on it and it arrived the next day. In the meantime though they sent a replacement just in case which was sent back. From the moment I contacted Customer Service the after-care was 1st class and second to none. I had constant emails and check-ups and the response to any query was answered very quickly. I recommend them highly. Absolutely brilliant service and I want to thank them very much for a speedy response. If I could give more than 5 stars I would. Thank you
20 april 2026
Omdöme utan inbjudan
Svar från Izabel London
Hi Mammos,
Thank you so much for your kind feedback.
We’re so glad to hear that you’re happy with our customer service team and that we were able to assist you promptly with your query.
We truly appreciate your continued support as a valued customer and look forward to welcoming you back soon.
Kind Regards,
Izabel London Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.