Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Raymond and Danny did a fantastic job a year ago with a beautiful composite gate and some handrails - knowledgable, efficient and trustworthy. Last week, our gate was damaged by a delivery driver. I contacted them and Danny quickly came from Paisley to Glasgow Southside during challenging weather and repaired my gate to its full glory again! Sterling service these days is hard to find….these guys have it!
Raymond and Danny have just left. They did a brilliant job. Railings are exactly what I asked for and they look great in situ. I would not hesitate to recommend Ironworx. Exactly how a caring company should be. Thanks so much.
Delighted customer
Ordered a circular log rack a few days ago. I received an immediate reply to state order was on its way plus up to date notications as when to expect delivery. Arrived today and I am extremely pleased with log rack. It is very well made and looks fantastic sitting at fireside filled with logs ready to burn. Thank you very much Black Country Metalworks you have made an aul doll very happy.
Since I made a purchase 19th Mar I had to make a number of inquiries as to the status of the payment and chased for updates as had been told when to expect delivery that did not materialise. I appreciate there were some supply issues and was patient, However I would have expected a much more proactive approach from the company to manage my expectations and avoid me chasing. I received the product on 5th May but raised a dispute same day via email about a wrong component and partial damage to another upon delivery. Then I chased again for a response to the dispute a week later as did not not hear back. However I still received no feedback by 12th May. This is bad customer service. While I am generally happy with the product (apart from the concerns raised), frankly if I had known that the service would be like this I would not have purchased the products from ironworks uk. Had they bothered to respond to my disputes To address my issues I would not have written this feedback.
A brilliant fire pit handmade in Wales! Searched for ages for a branded one or from well known sites but couldn’t find one! This is beautiful and a great addition to our garden! We got the pyramid with swivel grill! Love it
Looked for ages at buying a fire pit then came across these guys - great quality product and very easy people to contact. If only all companies were this easy to buy from online.
Having been worried about ordering online I decided to phone first. I spoke to a very nice gentleman who was able to put my mind at ease and was able to give me a delivery date there and then. I took the plunge and ordered over the phone, a 75cm Space Brazier with swing arm grill fire pit. Within minutes I had an email confirming my order. The fire pit arrived today...exactly on time. It was extremely well packaged and took 2 men to carry it in. We are so pleased with it. It is very well made and very heavy...just the quality we were looking for. I would not hesitate to recommend them to anyone. Brilliant customer service and superb workmanship....and very good value for the money. Thankyou Ironworksuk.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
