Gardenhirespares Omdömen 

I ordered the wrong part ( my fault) explained what I'd done and they sent me the right part,good communication via email, thank you

Provided valuable advice on exactly parts required for my aged lawn tractor and when I found I didn't need one part permitted a return and prompt refund some months after original purchase. An excellent company with excellent customer support. Wouldn't go anywhere else for parts.

When I last called I was told to email my issue, no one has got back to me which is disappointing.

The replacement spring from my last order has failed again today, snapped in the same place, there was an imperfection in the spring when you sent it, you can still see it now.

Looks like a bad batch. How can I get a good replacement without fatigue marks or imperfections?

How do i get a refund on these 2 faulty springs as you don't reply to emails?

Order number SO1519604 (1200757352)

I'll happily update my review when someone helps me resolve the problem.

My Bosch rotak 40 blade had really bitten the dust and when I looked for a replacement Garden and hire spares came out the best price. It was delivered within days and was perfect match to the blade I was removing (well newer with no dents) and high quality. I cut my lawn and it did an amazing job.

Be careful what you order. I Was sent a wrongly listed mower blade with no offer for it to be corrected.

Unusual parts for my old lawnmowers were found easily on this company's website. Parts arrived promptly. One item didn't work and by reply offered replacement or full refund. No quibbling, just very good customer orientated service. Will use them again whenever parts are needed.

Great product and service. However, as I live in Ireland I didn't expect such high tariffs. The mower blades cost me €17 but the custom duties etc. also cost me an extra €17. Not Gardenhire fault, but sadly I won't be buying outside the E.U. again.

Amazing company. Ordered part for my stihl strimmer,unfortunately wrong part! Rang them and nice guy went through (with a lot of patience!!) exactly what I need and it arrived the next day. Recommend them 100%

Excellent service, correctly identified the parts required and sent out quickly.

Ordered a rear roller for my cobra lawnmower on Tuesday and was delivered on Thursday,and was a genuine part...many thanks first class service

GHS is my go to for parts
Great service quick delivery and keep you informed if any delays on out of stock parts

I ordered a spark plug for my strimmer, as I couldn't find it to buy locally. I needed it quite soon, so paid for royal mail 24hr service, and it arrived the next day. Excellent service thank you definitely use this company again.

My 2015 Mountjoy starter failed. I emailed GHS the model number and sent photos asking advice. Within a couple of hours I had a reply with links to an original Mountjoy and a far cheaper option of the part needed.

When the original arrived I discovered the bolts from the damaged piece were impossible to remove and reuse on the new part. Repeat of above: they sent me links to the very nuts and bolts (different length sizes - this I had not noticed) and they arrived 3 days later.

I would have liked the option of next day delivery but this does not detract from their excellent service. Lawnmower restored and working fine thanks to GHS. 5* service.

Needed a part to repair my hedge trimmer. Staff member was very helpful to ensure that I received the correct part. Delivered quickly and fitted. Would definitely use them again.

Order No SO1439278
Very disappointed with this company , ordered part , fitted on arrival, it lasted 45 mins !! Contacted them and sent photos of the failed part , basically their “expert”stores manager said it was I fitted it incorrectly!!
Being an multi skilled engineer for 40 odd years, fitting a simple belt pulley to a splined shaft is not rocket science,
The item has a manufacturing issue , not hardened correctly, but they had no intention of sorting issue just blamed me ,
Had to chase them for a response and not even a attempt to help customer at all ,
Total arrogance instead !
Cheap crap supplied and sold and abysmal customer service , will never recommend this company. STAY CLEAR
Gareth Clarke

Don’t be fooled by suggestion items in stock and next day delivery on their website. I ordered a small spring from this company on Monday evening. This spring is approx 50mm in length and 12 to 15 mm in diameter and would easily fit in a standard first class packaging. Its weight is next to nothing. When i was searching for this spring something i needed relatively quickly, many companies were selling this spring some around 50 percent cheaper than GHS,however most stated item wasn’t in stock and estimated 3 days to deliver to me. GHS showed the item as in stock and due to the fact i needed the spring I decided to pay the higher price so i could repair my mower and get it back to working ASAP. When i checked out it asked me about delivery and i opted to pay £3.95 for Royal Mail 24 believing i would get it within 24 hours. Yesterday , Thursday when we checked the tracking it said parcel had been dispatched but Royal Mail were awaiting package. Today it said expected delivery would be tomorrow, now being Friday. Obviously if i had ordered anywhere else with the 4 days it has taken for GHS I may have even had it sooner and cheaper. I only ordered from them as they misled me believing it was in stock and i would receive it within 24 hours. I phone them today and the guy i spoke to was completely dismissive . He told me i had paid for Royal Mail 48 which can take between 3 and 5 days so Friday is acceptable. No apologies or anything. I definitely clicked on 24 hours not 48 and by the by due to its size if it was sent next day it would be a lot cheaper than£3.95. Very disappointing and definitely wouldn’t use again. The website misleads you to believe you will get it sooner. And customer service poor to. Would recommend go elsewhere.

Top notch service.

I needed a small item for my mower and ordered it from GHS and it arrived the following day, exceeding my expectations.

Thank you

been with ghs for nearly 9 years , im a sole trader repairing garden machinery, just over the last year ive noticed alot of items on back order ! tottally frustrating as they hold back the rest of the order untill item is back in stock, which can be crippling for me as work stops on all machines which are witing for parts , slowly finding other suppliers now which are as good as ghs was before.

Needed a service kit for my Stiga Park 120... managed to find the right items by searching online. When I contacted GH Spares and spoke to the spares chap, he was so knowledgeable and helpful - he managed to locate the correct items using his system. All original parts are available at good prices. Very pleased with quick delivery via Royal Mail tracking.
Will definitely buy from this online company again...

Fantastic company to deal with. they have supplied with a huge variety of parts over the years.
Always good quality at a reasonable cost.
Quick despatch and delivery, and never a problem.
I would highly recommend Garden Hire Spares for all your machinery needs.
Even just bought a set of filters for my Kubota excavator.
Didn't realise that you supplied this type of spares as well. I look forward to using this company for the foreseable future