Gardenhirespares Omdömen 

An excellent company. I needed spares for my lawnmower. Thanks to their very helpful website I was able to find the exact spares that I needed. They were not too expensive and were sent very promptly. I would use them again and very happy to recommend.

Ordered a a part for next day delivery but unfortunately DHL managed to lose it, spoke to GHS and a replacement was in the post same day.
Can't really ask for much more than that.
Top service as always.

Ordered in error. Their customer service lied and said already dispatched. Only when I posted this review did they act. And then gave me loads of guff about ‘company policy’. Phone not answered, pointless bureaucracy, ton of time wasted. In short, total pain to deal with.

I only ordered a replacement bolt for my mower but the service was great. All actioned very quickly with update emails. Only disappointment was that I opted for Second Class mail to keep the P&P down on such a small item and Royal Mail let me down.... it took 4 working days to be delivered!
I would certainly buy from GHS again.

Ordered replacement belt for my Atco gt30h and steering arm. Both arrived quickly and fit perfectly

Very good service from G.H.S.staff, did a replacement part and all went well, thank you all ,mark

Absolutely amazing company signed up an account order my item and checked it againt the machinery arrived the next day
Will definitely be going back when i need more items
Very happy.

I needed a lower bar for my old mower and struggled to find one. Then I came across Garden Hire Spares who had what I wanted. After ordering, it arrived in a few days and the mower is now fixed.

I paid a premium for 48 hour delivery of a drive belt. The wrong item was delivered. After phoning and a long wait on hold there was no apology, but I was told the correct belt would be sent out to me. It arrived today. And it was again the wrong belt. I understand mistakes happen, but twice in a row?

Terrible customer service. The Items I ordered, and chose Royal mail Tacked 24 from their menu options for delivery, have taken 5 days not to turn up. Customer services say it is my fault for choosing Royal mail Tracked 24 from their list of options?. the fact that it took them nearly 3 days to get the item to royal mail for despatch was ignored when i pointed it out. A 'not my problem' supplier with terrible Customer Service.

What a great company!. After trying several other garden machinery spares places and being sent the wrong part I found GHS and the chap there spent an inordinate amount of time tracking down the correct belt for my Haytor Condor verge mower. Because I couldn't find a machine number to help him he had to cross reference different manufacturers and go on my vague description of how the belt was positioned on the mower. Anyway after a lot of work on his part he sent me the correct one enabling me to finally cut my rather long grass. Thank you very much, I didn't quite catch the chaps name but he was brilliant and I highly, highly recommend GHS

I bought some unusual items for my ride on.
The staff were helpful and kept me fully informed of progress. Nice genuine company with good communication. In found Kayleigh to be exceptionally good in all our dealings.

Phoned for advice about the right part for our Suffolk Punch mower. Ordered part, delivered quickly. Good company to deal with.

I'm in the process of locating parts for my McMulloch MDAHT25 hedge trimmer and am talking to Garden Hire Spares.
I have no knowledge of the mechanics of this machine but I have to say a member of staff, who will remain anonymous on this forum, has been instrumental in identifying and locating the parts I need.
He has given me excellent and unequaled customer service.
I can thoroughly recommend this spares company and I WILL use them again.

Unsure which model of machine I had, but with grand guidance over the phone, all parts ordered for my Stiga Senator (blades, hubs and belts) and dispatched the same day, today.

Reasonably priced and fabulously great customer service.

Have read the 1* reviews and can understand the complaints regarding change of business model, however if folks are not sure what to order, don't gripe if you have ordered the wrong item...
Give them a call, let them provide you with the service they offer.

Ha, no inducements to do this review. Just good old fashioned feedback, for a good service.

Ordered an ignition coil which was advertised as correct for my machine but they sent the wrong type.
Rang them up and after Being on hold for a long time eventually spoke to Ed. He told me that that was the type of coil listed for my machine so he was unable to send me any other type.
Two emails showing the correct type were unanswered.
Returned coil for a refund but after they had deducted postage and I had paid return postage I was £10 out of pocket.
Bought the correct coil elsewhere.

Have sent 4 emails that I would like to cancel my order 4 days i a row and Did not get a response, now today i got a email that my order have been shipped and now I have to pay for return of the item 🙃

Easy to make an order. Very good communication by email. Items came by the courier that I paid for. Arrived on schedule. The product looks very well made and are a great price. I will be using this company again

Brilliant customer service - immensely helpful and very solution focused. From time to time i have gone elsewhere and i really don't know why i have done so as the service here is just brilliant. I was going to part exchange my mower in as i could not find the spare parts to fix all of the issues - dealt directly with Husqvarna for a while who were useless... GHS have been excellent.

I ordered a pull spring and cord for a Briggs & Stratton mower. The parts were as described, fitted and working properly.

The parts were dispatched quickly. However, Royal Mail sent the package from Worcester to Stafford via Chester, arriving a day late!